Three formats, one newsletter, no schedule and no sponsors.
Nobody pays me to write this. Nobody pays to read it either.
Issues go out whenever they're ready. All of it free, none of it behind a wall.
Use a personal address — work email has a way of ending. No spam, no "quick sync" emails, ever. One click to leave.
Or use the RSS feed → /rss/ →Bad Job Bingo
I read CX job listings so you don't have to.
Every listing gets a full, honest breakdown — the red flags, the hidden gems, and everything in between. No salary range? "We're like a family"? Five jobs in one paycheck? Noted. Good ones get celebrated too.
I started rating job listings because I was frustrated. I kept going because apparently so were you.
The Roundup
What's happening in CX and tech.
Industry news, community shoutouts, events worth knowing, accomplishments worth celebrating, and takes I'm absolutely not keeping to myself. Chaotic? Sometimes. Always useful.
This started as me forwarding links to coworkers with commentary. It's the same thing now, just with more swearing.
Deep Dives
When a paragraph won't cover it.
The long ones. A single story followed all the way down — what happened, who it landed on, and what it means for the people who have to answer for it in the queue.
Occasionally a story won't leave me alone. This is where it goes.
One of each format, and three of my favorites.
Every issue, newest first, filterable by issue type.
010 22 Jun Tech Has An Accountability Problem 009 18 Apr No Love, However Brief, is Wasted 008 14 Mar Speaking of Precious, DHH 007 13 Mar I Can Haz Cheeseburger? 006 01 Mar 2 Round 2 Up: That Can't Be Real 005 27 Feb Matt Mullenweg Teaches a Masterclass on Why We Have Trust & Safety Teams 004 15 Feb My Ego Dies At The End 003 05 Feb Danger, Will Robinson, Danger! 002 30 Jan We're All Trying to Find the Guy Who Did This 001 15 Jan Dogs and Cats, Living TogetherThe snark is free. The hosting isn't.
No sponsors, no ads, no paid placements, no affiliate links. It runs on a day job and on whoever feels like chipping in.
Read who pays for this →Support if you can, don't worry about it if you can't. Support Human is for you either way.
