Three formats, one newsletter, no schedule and no sponsors.
Nobody pays me to write this. Nobody pays to read it either.
Issues go out whenever they're ready. All of it free, none of it behind a wall.
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I read CX job listings so you don't have to.
Every listing gets a full, honest breakdown — the red flags, the hidden gems, and everything in between. No salary range? "We're like a family"? Five jobs in one paycheck? Noted. Good ones get celebrated too.
I started rating job listings because I was frustrated. I kept going because apparently so were you.
The Roundup
What's happening in CX and tech.
Industry news, community shoutouts, events worth knowing, accomplishments worth celebrating, and takes I'm absolutely not keeping to myself. Chaotic? Sometimes. Always useful.
This started as me forwarding links to coworkers with commentary. It's the same thing now, just with more swearing.
Deep Dives
When a paragraph won't cover it.
The long ones. A single story followed all the way down — what happened, who it landed on, and what it means for the people who have to answer for it in the queue.
Occasionally a story won't leave me alone. This is where it goes.
One of each format, and three of my favorites.
Every issue, newest first, filterable by issue type.
058 24 Jul Sustainability shmustainability 057 10 Jul Salesforce is acquiring Fin, a move that isn't so much a bet as it is a ploy 056 06 Jul Best of Bad Job Bingo: AI Dystopia Edition 055 26 Jun From the Archives: Danger, Will Robinson, Danger! 054 16 Jun I rate AI jobs while the saxophone gets louder 053 13 Jun Zendesk made a big mistake, Meta was hoisted by its own petard, and Elon is a trillionaire 052 09 Jun Things get a little, shall we say, hysterical 051 06 Jun beehiiv’s Tyler Denk Reminds Us That Tech Is Just Assholes All the Way Down 050 02 May From the Archives: We're All Trying to Find the Guy Who Did This 049 28 Apr Best of Bad Job Bingo: Fun Edition 048 11 Apr No new issue this week 047 06 Apr Everything is just really effing weird this week, y'all 046 03 Apr Maybe it's all just an elaborate April Fool's joke? 045 29 Mar Moving house and cleaning house 044 21 Mar Taking the weekend off 043 15 Mar Something's in the water (or the AI) 042 14 Mar Zendesk's buying, Intercom's raising, Meta's cutting, Bluesky's growing, and Digg is dying. It's fine. Everything's fine 041 12 Mar Bad Time Zoo 040 10 Mar A migraine-inducing issue 039 07 Mar The price is wrong 038 03 Mar I'm just a crazy woman on the internet 037 27 Feb Cry havoc and all that 036 23 Feb Watch me commit to the bit until the bit commits me 035 17 Feb A little late night foray into Careers page hell 034 14 Feb Half-assed is better than no-assed? Also: companies are in AI wonderland 033 11 Feb This'll be as big as Bad Bunny's halftime show, right? Right? 032 09 Feb In which I yell about capitalism. Again 031 03 Feb It's happening! Everyone stay calm 030 06 Apr In which there's a new, very special, rating 029 30 Mar On free speech and economic engines 028 23 Mar Work, monkey, work 027 05 Nov You Have, In Your Hands, A Fire Extinguisher 026 20 Oct Blah blah woof woof capitalism 025 06 Oct These companies are really just phoning it in 024 04 Oct The Hollow Man 023 22 Sep In which we’re practicing the art of taking cover from the storm 022 14 Sep In which it's all about the Benjamins, and we have our highest expletive-to-jobs ratio ever. Plus: we get our first audience-rated job 021 09 Sep In which we quickly go off the rails 020 05 Sep The Cursed Edit 019 31 Aug Bit of a rollercoaster, this one 018 28 Aug Happy National Power Rangers Day! 017 24 Aug Come out of the water. It's nicer up here 016 12 Aug Not Your Techbro's AI LinkedIn Post 015 12 Aug Bad Job Bingo: Beware the Funhouse 014 12 Aug We Need to Talk About the Elephant 013 12 Aug Exit, Pursued By A Bear 012 24 Jul You Can Do Business With Hitler 011 02 Jul The Music vs. The MachinesThe snark is free. The hosting isn't.
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