A Practical Approach to AI Transparency

AI is all around us now — or at least it feels that way!

But it feels that way for good reason. There's a lot of hype and a lot of substance behind the technology powering generative AI like ChatGPT and Gemini. Even if there are still a lot of things evolving with AI, it's already an incredibly useful tool that can save us and our customers time, money, and energy.

Wading through that hype is the hard part, however.

There's so much enthusiasm for the technology that it can be difficult to slow down and consider all of the implications that come with using AI in the real world.

Whenever I start consulting for a new company, invariably one of their first questions is, "How can we implement AI to benefit our team and our customers?"

My answer to that question is always (with much understanding and humor), "Very carefully."