Unf*cking Your CX Podcast
Welcome to Unf*cking Your CX, the podcast that’s calling out the biggest problems in customer experience—and giving you the no-BS strategies to fix them.
Welcome to Unf*cking Your CX, the podcast that’s calling out the biggest problems in customer experience—and giving you the no-BS strategies to fix them.
I’m Zack Hamilton, and I’ve spent years watching CX get sidelined by weak metrics, half-baked strategies, and corporate lip service. This channel exists to change that.
🎙 What You’ll Get Here:
✅ 15-minute fire-packed episodes—no fluff, no wasted time
✅ Brutally honest CX breakdowns—what’s broken, why it’s broken, and how to fix it
✅ Guest experts who bring the heat—no PR-safe answers, just real talk
✅ Actionable strategies—3 player tips in every episode to actually drive change
If you’re sick of CX being treated like a cost center instead of a business driver, you’re in the right place.
🔥 New episodes dropping weekly. Subscribe now, and let’s start making CX what it was meant to be—a powerhouse for real business impact.