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Support Human By a support human, for support humans.

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Operations

16 entries

Daily List Get a short, clear tip each weekday to help you scale, automate, and lead a calmer support team. NewslettersSuccessLeadershipOperations More →
Unf*cking Your CX Podcast Welcome to Unf*cking Your CX, the podcast that’s calling out the biggest problems in customer experience—and giving you the no-BS strategies to fix them. PodcastsExperienceOperations More →
The Breakdown This isn’t a blog. It’s the operational engine behind the Experience Performance System—built for CX leaders who are done with dashboards and ready to drive real business outcomes. BlogsExperienceOperations More →
Unf*cking Your CX Newsletter Rebel against the usual CX strategies. Win big with 3 Player Tips, 2 frameworks and 1 question each week. NewslettersExperienceOperations More →
CX Collective Blog CX Collective was built by an operator, not a theorist. We’ve led the teams, fixed the mess, and scaled support functions under real pressure. That’s why we don’t offer cookie-cutter frameworks—we build CX systems that are clear, strategic, and built to grow with you. BlogsExperienceLeadershipOperationsVendor published More →
SunshineCX Blog CX strategies and support systems that scale with you—bright, bold, and human. BlogsExperienceOperations More →
People-First Jobs Remote, flexible jobs at companies with a people-first culture. Job BoardsAI & AutomationData & InsightsExperienceKnowledge & WritingOperationsRetention, Revenue & ChurnSuccess More →
The CX Coach Each week we’ll share a tip on how you can improve operational efficiency, all while providing a stellar service experience! NewslettersExperienceOperations More →
Ticket Volume Ticket Volume is a bi-weekly ITSM podcast powered by InvGate. Our main goal is to connect and build a community of Service Management professionals with new ideas and perspectives to improve IT experiences, manage better teams, and create more value. PodcastsCultureManagementOperationsSupport More →
Support Leadership and Other Random Thoughts Thoughts from Miles Goldstein, a proven leader who has built and managed global Support, Services, and Engineering organizations in enterprise software companies. BlogsSupportOperationsLeadershipManagement More →
Professional Helpers Professional Helpers seeks to connect job-seeking helpers with open roles in their preferred fields and guide growing companies needing a CX boost. Job BoardsAI & AutomationData & InsightsEducationExperienceKnowledge & WritingOperationsQuality More →
Support Human Jobs Job BoardsAI & AutomationData & InsightsEducationExperienceKnowledge & WritingOperationsQuality More →
CXOXO: Building a Support Team Your Customers Will Love CXOXO: Building a Support Team Your Customers Will Love is the ultimate guide to creating your customer experience strategy from the ground up. ExperienceOperationsLeadershipManagementBooks More →
The Customer Support Handbook: How to Create the Ultimate Customer Experience for Your Brand In The Customer Support Handbook, leaders in customer support bring their stories of brand failures, triumphs and best practices for support on the web. Finally, all you need to create your own amazing support team in one handy-dandy manual. SupportOperationsLeadershipManagementBooks More →
The Startup Smoothie Blending together the best customer experience and operations strategies for startups. PodcastsExperienceOperations More →
Page it to the Limit Page It to the Limit is a podcast that focuses on what it means to operate software in production. PodcastsOperationsTech More →