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Culture

10 entries

Relatable Content by ElevateCX A semi-frequent, casual podcast of CX stories, led by a rotating gaggle of ElevateCX Community leaders. No edits, all glory. PodcastsExperienceSupportCultureLeadershipStartupsTech More →
Epochal Support Welcome to Epochal Growth, where we celebrate the incredible people shaping the future of customer experience and leadership. Join us as we celebrate innovators approaching communication and connection in a way that is transformational. PodcastsSupportExperienceCultureLeadership More →
Ticket Volume Ticket Volume is a bi-weekly ITSM podcast powered by InvGate. Our main goal is to connect and build a community of Service Management professionals with new ideas and perspectives to improve IT experiences, manage better teams, and create more value. PodcastsCultureManagementOperationsSupport More →
The Help Scout Blog Get tips and advice on delivering exceptional customer service, engaging and delighting your customers, and building a customer-centric company. BlogsSupportSuccessExperienceCultureLeadershipManagementVendor published More →
The Owlery The Owlery offers useful posts for all documentarians about writing documentation, editing, and publishing workflows, tips and guides for building a great support foundation, and advice for developing a thoughtful company culture. BlogsKnowledge & WritingSupportCultureVendor published More →
The Customer Support Chronicles In this journal, I aim to document the challenges, triumphs, and insights gained along the way. But more importantly, I see it as an opportunity to engage with this wonderful community and seek your valuable feedback and insights. BlogsSupportCulture More →
Caffeinated CX Introducing Caffeinated CX, the podcast that explores the world of customer experience, company culture, and contact centers, all in a hyper-caffeinated state! PodcastsExperienceCultureSupport More →
The Contact Center Coach Hosted by contact center veteran, Michael J. Tamer, this podcast covers topics such as building a positive culture, engaging your team, developing strong leadership skills, onboarding and training new hires, and improving your own self-help practices. PodcastsCultureLeadershipSupport More →
Be Customer Led We explore the intersection between customer experience (CX), employee experience (EX), and how companies are creating leaders and cultures that are maniacal about their customers - both internal and external. PodcastsCultureLeadershipExperience More →
The Remote Work Tribe Podcast The Remote Work Tribe Podcast is the perfect show for remote-first managers looking to level up their leadership skills. PodcastsCultureLeadershipManagement More →