Customer Experience
With a focus on career-ready learning, and delivered through a blend of essential reading, case studies and useful toolkits, this course will quickly make you familiar with the core principles and best practices of Customer Experience.
Website: Customer Experience Course, Digital Marketing Institute
Type: Professional Certification
Location: Self-paced, Online
Price: $445 (lump-sum or installments)
Customer Experience Course Overview
With a focus on career-ready learning, and delivered through a blend of essential reading, case studies and useful toolkits, this course will quickly make you familiar with the core principles and best practices of Customer Experience.
↗4 Interactive Modules.
↗Associate Level Certification.
↗8 Hours self-paced learning content.
↗FREE DMI Membership included.
↗Practical Toolkits and Templates.
Key skills and competencies you will gain
- Customer Experience
- Customer Personas
- CX Basics
- Agile Thinking
- Designing for CX
- Strategic Thinking
- Metrics and Performance