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The job board Linus HealthBINGOSupportMid-levelFull-timeUS Eastern time zonesUS Central time zonesUnited StatesCanada$50k-$100kClosed Rated 19 Jan 2024 · Still open · Closed Back to the board

Customer Support Analyst

BINGO Not yet rated Closed Linus HealthBINGOSupportMid-levelFull-timeUS Eastern time zonesUS Central time zonesUnited StatesCanada$50k-$100kClosed Linus HealthBINGOSupportMid-levelFull-timeUS Eastern time zonesUS Central time zonesUnited StatesCanada$50k-$100kClosed See listing Linus HealthBINGOSupportMid-levelFull-timeUS Eastern time zonesUS Central time zonesUnited StatesCanada$50k-$100kClosed

Linus Health | $55,000-$70,000

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This job is closed and no longer accepting applications. I keep an archive of Closed jobs so that you can see how past jobs of a particular company have been rated.

Steph's Notes:

This job description is wacky. Some of the responsibilities are reasonable for a role at this level, and some are most definitely not.

For instance, this role reports to a Director of CS, but one of the duties is "Cultivate proactive support culture and processes for scale" (and we know it's important because it appears twice). Why isn't the Director of CS doing that?

Also, if you're requiring 3-5 years of experience and a whole bunch of other "must-haves," then you're hiring for a mid-senior level role, and I'd expect the title (and the pay) to reflect that.

Roundup Issue

Worked here?

I rated the posting. You might know the place. Anything you can add about what the job is actually like is worth more than my read of the job description — that's the whole reason this box is here.

Read this bit first

Comments on a job listing are public, and the company can read them. If you work there now, or you're mid-process with them, post under a name they wouldn't recognise. It takes ten seconds and nobody here will think less of you for it.

One ask on how you write it: stick to what happened to you. My manager told me the on-call rota was optional lands harder than this company lies to candidates — and it's a lot harder to argue with.

Before you post

Disagree with me all you like — that's half the point. Don't come after other readers, don't post anyone's private details, don't pitch anything, and don't post anything you didn't write yourself. I delete what breaks that and I don't argue about it. Full version →

Something off in this thread? Send me a note and say which post it's on.

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