Tagged

Closed

Roles that are no longer accepting applications but that are kept for archival purposes.

408 entries

Senior Manager, Dedicated Product Support OpenClosed Application is on Workday. My condolences.

Seriously, Maybe Don't Not yet rated Bullhorn Seriously, Maybe Don't Support Lead / Manager Full-time United States Canada Mexico BullhornSeriously, Maybe Don'tSupportLead / ManagerFull-timeUnited StatesCanadaMexico$100k-$150kClosedGhost Job?RemoteSee listing 09 Jun 26

Customer Success Manager OpenClosed Someone's health is not a product. That they're treating it like one is a big, big problem.

Tread Carefully Not yet rated Doctronic Tread Carefully Success Mid-level Hybrid Full-time New York United States DoctronicTread CarefullySuccessMid-levelHybridFull-timeNew YorkUnited States$100k-$150kClosedSee listing 07 Apr 26

Customer Experience Associate OpenClosed Not for those looking to create forgettable CX and do the shittiest work they've ever done!

BINGO Not yet rated Shepherd BINGO Experience Senior Onsite Full-time California United States ShepherdBINGOExperienceSeniorOnsiteFull-timeCaliforniaUnited States$100k-$150kClosedSee listing 07 Apr 26

Customer Operations Manager OpenClosed It seems like a neat role, and the pay and benefits are appropriate (and no mention of attention to detail). Solid Eh, It's Probably Fine!

Eh, It's Probably Fine Not yet rated Sona Eh, It's Probably Fine Other Lead / Manager Hybrid Full-time United Kingdom $50k-$100k SonaEh, It's Probably FineOtherLead / ManagerHybridFull-timeUnited Kingdom$50k-$100kClosedSee listing 06 Apr 26

Community Manager OpenClosed I'm going to say Tread Carefully for this one, balancing a mostly normal JD with my concerns about company culture.

BINGO Not yet rated Wiz BINGO Support Head of / Director Full-time United States $100k-$150k Closed WizBINGOSupportHead of / DirectorFull-timeUnited States$100k-$150kClosedRemoteSee listing 17 Mar 26

Director, Critical Accounts Support OpenClosed Either something is in the water all of these companies are drinking, or they're all using AI to write these JDs. Are they just not reading what's been written at all? For fuck's sake.

BINGO Not yet rated Wiz BINGO Support Head of / Director Full-time United States $200k-$250k Closed WizBINGOSupportHead of / DirectorFull-timeUnited States$200k-$250kClosedRemoteSee listing 16 Mar 26

Technical Support Operations Manager OpenClosed I do like their focus on actually pitching themselves to candidates as a good place to work—that's refreshing, especially after the stinkers in BINGO and Seriously, Maybe Don't.

Green Means Go Not yet rated Recurly Green Means Go Technical & Engineering Lead / Manager Hybrid Full-time Colorado United States RecurlyGreen Means GoTechnical & EngineeringLead / ManagerHybridFull-timeColoradoUnited States$100k-$150kClosedSee listing 10 Mar 26

Customer Support Manager - Flex OpenClosed You are an HR company. Why can't you define what a fast-paced environment means? I'd think you'd be better at this.

Tread Carefully Not yet rated Rippling Tread Carefully Support Lead / Manager Full-time United States $100k-$150k Closed RipplingTread CarefullySupportLead / ManagerFull-timeUnited States$100k-$150kClosedRemoteSee listing 03 Mar 26

Technical Support Team Lead OpenClosed Pitiful. I see they only care that you're eating at work. Go home to your family and be hungry, I guess.

BINGO Not yet rated Grubhub BINGO Support Lead / Manager Full-time Onsite Colorado United States GrubhubBINGOSupportLead / ManagerFull-timeOnsiteColoradoUnited States$50k-$100kClosedSee listing 03 Mar 26

Community Enablement Lead OpenClosed This seems like an interesting Community role with a sizeable dash of Education, and I see no flags. Pay is great. Green Means Go!

Green Means Go Not yet rated Stripe Green Means Go Knowledge & Education Mid-level Full-time United States $100k-$150k Closed StripeGreen Means GoKnowledge & EducationMid-levelFull-timeUnited States$100k-$150kClosedRemoteCommunitySee listing 24 Feb 26

Customer Success Manager, Fintech/BNPL OpenClosed I was just thinking how unusual it is for Success roles to appear in the Green Means Go category, and now we have two. Neat!

Green Means Go Not yet rated Stripe Green Means Go Success Senior Full-time United States $200k-$250k Closed StripeGreen Means GoSuccessSeniorFull-timeUnited States$200k-$250kClosedRemoteSee listing 24 Feb 26

Manager, Customer Success Management OpenClosed Seems great. We get a little more information about the seniority of this role, so I don't really have any concerns about the responsibilities, and the pay seems great for the region.

Green Means Go Not yet rated Stripe Green Means Go Success Lead / Manager Full-time Onsite United Kingdom $150k-$200k StripeGreen Means GoSuccessLead / ManagerFull-timeOnsiteUnited Kingdom$150k-$200kClosedSee listing 24 Feb 26

Product Support, Bridge OpenClosed This role is very similar to the other Product Support Specialist role, and so I have the same questions about leveling. But again, everything else is good, and the pay range makes sense for what seems to be a slightly more senior role.

Eh, It's Probably Fine Not yet rated Stripe Eh, It's Probably Fine Support Senior Full-time Onsite New York California StripeEh, It's Probably FineSupportSeniorFull-timeOnsiteNew YorkCaliforniaUnited States$150k-$200kClosedSee listing 24 Feb 26

Customer Support Specialist OpenClosed Really puts that DEI statement into perspective, though. "We encourage underrepresented minorities to be underpaid in this role, which will affect their future compensation for years, if not forever."

Tread Carefully Not yet rated Wheel Tread Carefully Support Mid-level Full-time Georgia Texas Massachusetts WheelTread CarefullySupportMid-levelFull-timeGeorgiaTexasMassachusettsIllinoisColoradoNew YorkCaliforniaWashingtonUnited StatesClosed$0k-$50kRemoteSee listing 23 Feb 26

Customer Support Specialist (Product Expert) OpenClosed I don't even remember which job I was supposed to be rating. Goddamn. Oh right, Customer Support Specialist. I'm sure this will be *fine.*

Seriously, Maybe Don't Not yet rated Klaviyo Seriously, Maybe Don't Support Mid-level Full-time IT IS A MYSTERY Colorado United States KlaviyoSeriously, Maybe Don'tSupportMid-levelFull-timeIT IS A MYSTERYColoradoUnited States$50k-$100kClosedSee listing 17 Feb 26

Support Engineer OpenClosed Well, that's some bullshit! Especially for a hybrid role in Denver. BINGO.

BINGO Not yet rated Checkr BINGO Technical & Engineering Early Career Full-time Hybrid Colorado United States CheckrBINGOTechnical & EngineeringEarly CareerFull-timeHybridColoradoUnited States$50k-$100kClosedSee listing 17 Feb 26

Customer Support Specialist OpenClosed This pay sucks. And for a hybrid role, it sucks way fucking more. BINGO.

BINGO Not yet rated Checkr BINGO Support Early Career Full-time Hybrid Tennessee United States CheckrBINGOSupportEarly CareerFull-timeHybridTennesseeUnited StatesClosed$0k-$50kSee listing 17 Feb 26

Product Support Analyst, EDI & API OpenClosed Given the unusual schedule expectations and the very specific technical skills and experience required for this role, that salary range is not great. I mean, with the poor job market, they'll probably be able to hire someone at that comp, but. I'm not impressed. Tread Carefully.

Tread Carefully Not yet rated Orderful Tread Carefully Support Mid-level Full-time United States $50k-$100k Closed OrderfulTread CarefullySupportMid-levelFull-timeUnited States$50k-$100kClosedRemoteSee listing 17 Feb 26

Director, Customer Support OpenClosed Having said all that, this role's responsibilities are well-scoped and make sense for a Director role, as do the requirements, which distinguish it well enough from the VP position. If it weren't for the lack of salary transparency, this would still go in Eh, It's Probably Fine, but alas.

Tread Carefully Not yet rated Orderful Tread Carefully Support Head of / Director Full-time United States Canada No comp given OrderfulTread CarefullySupportHead of / DirectorFull-timeUnited StatesCanadaNo comp givenClosedRemoteSee listing 17 Feb 26

VP, Customer Operations OpenClosed Yet again, what would otherwise be a solid Eh, It's Probably Fine is getting thrown into Tread Carefully instead because there is no comp given. I guess I have job security after all?

Tread Carefully Not yet rated Orderful Tread Carefully Support Executive Full-time United States Canada No comp given OrderfulTread CarefullySupportExecutiveFull-timeUnited StatesCanadaNo comp givenClosedGhost Job?RemoteSee listing 17 Feb 26

Global Support Manager OpenClosed Damn, I think this would be a high Eh, It's Probably Fine if it had salary transparency, but it doesn't. That's a big bummer, because I think there are a lot of positive cultural signals, and it would be a fun, meaty role for the right person. I reluctantly place this in Tread Carefully.

Tread Carefully Not yet rated Unstructured Tread Carefully Support Lead / Manager Full-time United States No comp given Closed UnstructuredTread CarefullySupportLead / ManagerFull-timeUnited StatesNo comp givenClosedRemoteSee listing 17 Feb 26

Content Moderator OpenClosed The pay is okay – $25 per hour for what appears to be a remote, entry-level role is good. And having started myself in CX as a contract content moderator, I can say it's a good way to get your foot in the door in Trust & Safety or CX.

Eh, It's Probably Fine Not yet rated Randstad USA Eh, It's Probably Fine Entry-level Contract United States Closed $0k-$50k Remote Randstad USAEh, It's Probably FineEntry-levelContractUnited StatesClosed$0k-$50kRemoteTrust & SafetySee listing 10 Feb 26

Manager, Customer Service (Canada) OpenClosed Whatever. You know what I'd say here if I weren't so goddamned tired. You know, from all the fucking capitalism.

BINGO Not yet rated Quince BINGO Support Lead / Manager Full-time Onsite Ontario Canada QuinceBINGOSupportLead / ManagerFull-timeOnsiteOntarioCanada$100k-$150kClosedSee listing 10 Feb 26

Technical Writer III OpenClosed Not much to say about this one; the duties and qualifications seem pretty straightforward, and the salary is decent for a Docs role. Solid Eh, It's Probably Fine.

Eh, It's Probably Fine Not yet rated Ping Eh, It's Probably Fine Knowledge & Education Technical & Engineering Mid-level Full-time United States $100k-$150k PingEh, It's Probably FineKnowledge & EducationTechnical & EngineeringMid-levelFull-timeUnited States$100k-$150kClosedRemoteSee listing 10 Feb 26

Senior Technical Support Engineer - Shifted Workweek OpenClosed Well, this was fine until I got to the last bit of the required qualifications and basically all of the preferred quals section. For a senior technical role like this, $83,500-$100,000 is poor compensation. Throwing this in Tread Carefully.

Tread Carefully Not yet rated Ping Tread Carefully Technical & Engineering Senior Full-time United States $50k-$100k Closed PingTread CarefullyTechnical & EngineeringSeniorFull-timeUnited States$50k-$100kClosedRemoteSee listing 10 Feb 26

Manager, Technical Support - Shifted Work Week OpenClosed The duties are well-articulated and reasonable for the role. I think it really is fine? And the requirements are all normal too, the benefits section actually contains benefits, and the salary is great at $115,000 - $143,000.

Eh, It's Probably Fine Not yet rated Ping Eh, It's Probably Fine Technical & Engineering Lead / Manager Full-time United States $100k-$150k Closed PingEh, It's Probably FineTechnical & EngineeringLead / ManagerFull-timeUnited States$100k-$150kClosedRemoteSee listing 09 Feb 26

Director, Customer Service and Operations OpenClosed I mean, the comp is $140,000-$180,000, but that doesn't seem nearly enough for a role that's running CS, Ops, IT, HR, and maybe also the rest of the company?

BINGO Not yet rated Pie BINGO Support Other Head of / Director Full-time United States $150k-$200k PieBINGOSupportOtherHead of / DirectorFull-timeUnited States$150k-$200kClosedRemoteSee listing 09 Feb 26

Customer-Facing Project Manager OpenClosed The biggest problems are 1) they fall into the "it's a benefit to work here!" trap, and 2) they claim a competitive compensation package without actually sharing what the comp is. The latter, of course, means that this is a Tread Carefully job.

Tread Carefully Not yet rated Gable Tread Carefully Other Senior Full-time Hybrid Washington United States GableTread CarefullyOtherSeniorFull-timeHybridWashingtonUnited States"Competitive" comp not givenClosedSee listing 07 Apr 25

Community Lead OpenClosed It's probably a little pathetic how easy it is to get me on your side as an AI company. Oh, you're doing the bare minimum? WOULD YOU LIKE A COOKIE?

Eh, It's Probably Fine Not yet rated Moonvalley Eh, It's Probably Fine Lead / Manager Full-time Hybrid California United States $200k-$250k MoonvalleyEh, It's Probably FineLead / ManagerFull-timeHybridCaliforniaUnited States$200k-$250kClosedCommunitySee listing 07 Apr 25

Director of Technical Solutions OpenClosed I'm putting this in BINGO purely for how insufferable this company sounds.

BINGO Not yet rated Cresta BINGO Technical & Engineering Head of / Director Full-time United States No comp given Closed CrestaBINGOTechnical & EngineeringHead of / DirectorFull-timeUnited StatesNo comp givenClosedRemoteSee listing 07 Apr 25

Lead Technical Support Engineer OpenClosed Honestly, this job description is pretty forgettable. It's not terrible, but it's not good either; candidates get very little information about the structure of the team they'd be leading, and the only hint at culture we get is a single bullet about the office being pet-friendly.

Tread Carefully Not yet rated Conduktor Tread Carefully Technical & Engineering Lead / Manager Full-time Hybrid United Kingdom No comp given ConduktorTread CarefullyTechnical & EngineeringLead / ManagerFull-timeHybridUnited KingdomNo comp givenClosedGhost Job?See listing 07 Apr 25

Customer Onboarding Specialist OpenClosed Y'all, I've said what the actual fuck so many times with this JD it's lost all meaning. I don't even know what to say, except that I don't think our existing ratings quite cover this one, so I had to create a special one: Possibly Psychotic. Not yet rated JobNimbus Possibly Psychotic Other Early Career Full-time Onsite Utah United States JobNimbusPossibly PsychoticOtherEarly CareerFull-timeOnsiteUtahUnited StatesI DON'T EVEN THINK THEY KNOWClosedSee listing 07 Apr 25

Customer Experience Associate OpenClosed Yeah, no. Tread Carefully.

Tread Carefully Not yet rated Melio Tread Carefully Experience Early Career Full-time Colorado United States Closed MelioTread CarefullyExperienceEarly CareerFull-timeColoradoUnited StatesClosedRemote$0k-$50kSee listing 31 Mar 25

Director of Customer Education OpenClosed I'm glad that my anxiety was proven unnecessary – this sounds like a great job with great pay and benefits. It's not so outstanding that I feel comfortable giving it a Green Means Go, but it's a high Eh, It's Probably Fine.

Eh, It's Probably Fine Not yet rated SimplePractice Eh, It's Probably Fine Knowledge & Education Head of / Director Full-time California United States $150k-$200k SimplePracticeEh, It's Probably FineKnowledge & EducationHead of / DirectorFull-timeCaliforniaUnited States$150k-$200kClosedRemoteSee listing 31 Mar 25

Customer Success Manager OpenClosed Overall, this is a solid Eh, It's Probably Fine. Aside from a few flags (and asking for salary expectations on the application), it seems like a decent remote role with good benefits.

Eh, It's Probably Fine Not yet rated Procurify Eh, It's Probably Fine Success Mid-level Full-time British Columbia Canada $50k-$100k ProcurifyEh, It's Probably FineSuccessMid-levelFull-timeBritish ColumbiaCanada$50k-$100kClosedRemoteSee listing 31 Mar 25

Technical Support Analyst OpenClosed "High stakes" in a job like this means the product doesn't work, or only works enough to be dangerous. You're there as a human shield between the customer and the product, and I promise it isn't even as fun as it sounds.

BINGO Not yet rated Tabs BINGO Support Mid-level Full-time New York United States "Competitive" comp not given TabsBINGOSupportMid-levelFull-timeNew YorkUnited States"Competitive" comp not givenClosedGhost Job?See listing 31 Mar 25

Customer Success Manager OpenClosed I think the AI is confused about what Customer Success does.

BINGO Not yet rated Tabs BINGO Success Senior Full-time Onsite New York United States TabsBINGOSuccessSeniorFull-timeOnsiteNew YorkUnited States"Competitive" comp not givenClosedGhost Job?See listing 31 Mar 25

Support Operations Lead OpenClosed Blacklane's Careers page is pretty bare-bones, with very little actual useful information, not unlike this job description!

BINGO Not yet rated Blacklane BINGO Support Lead / Manager Full-time Onsite Florida United States BlacklaneBINGOSupportLead / ManagerFull-timeOnsiteFloridaUnited States"Competitive" comp not givenClosedSee listing 24 Mar 25

Support Engineer OpenClosed Look, I'm being kind by only putting this in BINGO.

BINGO Not yet rated Finix BINGO Technical & Engineering Mid-level Full-time Onsite California United States FinixBINGOTechnical & EngineeringMid-levelFull-timeOnsiteCaliforniaUnited States$100k-$150kClosedSee listing 24 Mar 25

Bilingual Client Engagement Senior Specialist OpenClosed Look, this company sounds weird, the role sounds weird, and the fact that they can't tell you what the pay is is weird. We've got a weird club sandwich of a job listing here, is what I'm saying.

BINGO Not yet rated Valon BINGO Support Early Career Full-time Onsite Arizona United States ValonBINGOSupportEarly CareerFull-timeOnsiteArizonaUnited States"Competitive" comp not givenClosedSee listing 23 Mar 25

Director of Customer Support OpenClosed This sounds like a really interesting role with an earnest company, with some neat travel opportunities thrown in. However, since I'm still unsure of what I think about the recruitment video and there's no salary transparency, I'm going to put this in a very tentative Tread Carefully.

Tread Carefully Not yet rated Moniepoint Tread Carefully Support Head of / Director Full-time Hybrid United Kingdom "Competitive" comp not given MoniepointTread CarefullySupportHead of / DirectorFull-timeHybridUnited Kingdom"Competitive" comp not givenClosedSee listing 23 Mar 25

Head of Global Support OpenClosed I'm sorry, the fuck? You want this role to build out its own completely separate product development function to fix a product so seemingly broken that even the Engineering, Product, and Design teams don't want to deal with it anymore? ARE YOU KIDDING ME

Seriously, Maybe Don't Not yet rated Zip Seriously, Maybe Don't Support Head of / Director Hybrid Full-time California United States ZipSeriously, Maybe Don'tSupportHead of / DirectorHybridFull-timeCaliforniaUnited States$150k-$200kClosedSee listing 23 Mar 25

Customer Success Manager (Technical) OpenClosed Welp, a red flag right up front. What a way to dive back into Bad Job Bingo!

BINGO Not yet rated Zip BINGO Success Senior Onsite New York United States $100k-$150k ZipBINGOSuccessSeniorOnsiteNew YorkUnited States$100k-$150kClosedSee listing 23 Mar 25

Senior Customer Success Manager OpenClosed No compensation, no mentions of benefits anywhere, no idea if it's onsite or remote, and the location is just "Usa, New York Office." Honestly, I'm not even convinced this is a real company. I'm gonna say Seriously, Maybe Don't.

Seriously, Maybe Don't Not yet rated Autone Seriously, Maybe Don't Success Senior I DON'T EVEN THINK THEY KNOW IT IS A MYSTERY United States Closed AutoneSeriously, Maybe Don'tSuccessSeniorI DON'T EVEN THINK THEY KNOWIT IS A MYSTERYUnited StatesClosedSee listing 21 Oct 24

Senior Customer Success Manager OpenClosed Overall, it's a pretty straightforward Success position with decent pay. They don't mention benefits, which I'd address in the interview process, but otherwise it's a solid Eh, It's Probably Fine.

Eh, It's Probably Fine Not yet rated Relyance Eh, It's Probably Fine Success Senior Full-time Texas Missouri Oklahoma RelyanceEh, It's Probably FineSuccessSeniorFull-timeTexasMissouriOklahomaIllinoisUnited States$100k-$150kClosedRemoteSee listing 21 Oct 24

Client Experience Associate OpenClosed Blah blah woof woof capitalism, but a company that wants to use you to build private wealth for others but won't deign to tell you what the compensation package is is especially hypocritical and I just cannot (Farther for me, but not for thee?).

Seriously, Maybe Don't Not yet rated Farther Seriously, Maybe Don't Experience Early Career Full-time Onsite Texas No comp given FartherSeriously, Maybe Don'tExperienceEarly CareerFull-timeOnsiteTexasNo comp givenClosedGhost Job?See listing 21 Oct 24

Member Services Associate OpenClosed I am immediately suspicious of companies that in one breath brag about how great a workplace they are and then, in the next, make it clear that they are only being transparent about salary because they are legally required to in NY, CO, or CA. Honestly, it's fucking laughable.

Tread Carefully Not yet rated Maven Clinic Tread Carefully Support Mid-level Full-time United States $50k-$100k Closed Maven ClinicTread CarefullySupportMid-levelFull-timeUnited States$50k-$100kClosedRemoteSee listing 21 Oct 24

Customer Success Manager, Mid-Market OpenClosed Still just vibes, still a BINGO.

BINGO Not yet rated EvenUp BINGO Success Early Career Full-time California Florida Illinois EvenUpBINGOSuccessEarly CareerFull-timeCaliforniaFloridaIllinoisMassachusettsMichiganPennsylvaniaTexasUnited StatesNo comp givenClosedRemoteSee listing 21 Oct 24

Customer Onboarding Specialist OpenClosed Since they're expecting candidates to operate on vibes only, so am I! And my vibes tell me this is a BINGO.

Customer Success Operations Manager OpenClosed Ding ding ding, we have a (BINGO) winner.

BINGO Not yet rated CoreWeave BINGO Success Head of / Director Full-time New Jersey New York United States CoreWeaveBINGOSuccessHead of / DirectorFull-timeNew JerseyNew YorkUnited States$100k-$150kClosedRemoteSee listing 21 Oct 24