Tagged

Remote

285 entries

Robotics Technical Support Specialist OpenClosed I know, I know, this is *yet another* AI company, but this one has robots! And okay, their Careers page is kind of hokey, but hokey is a significant step up from some of the jobs I've rated today. It's robots, y'all. Let me have this.

Eh, It's Probably Fine Not yet rated Standard Bots Eh, It's Probably Fine Support Early Career Full-time Travel Required United States $100k-$150k Standard BotsEh, It's Probably FineSupportEarly CareerFull-timeTravel RequiredUnited States$100k-$150kOpenRemoteSee listing 16 Jun 26

Support Engineer (AMER) OpenClosed Full disclosure: I'm a happy Supabase customer, so I'm hoping they're okay. Fingers crossed!

Tread Carefully Not yet rated Supabase Tread Carefully Technical & Engineering Mid-level Full-time United States No comp given Open SupabaseTread CarefullyTechnical & EngineeringMid-levelFull-timeUnited StatesNo comp givenOpenRemoteSee listing 16 Jun 26

Senior Manager, Dedicated Product Support OpenClosed Application is on Workday. My condolences.

Seriously, Maybe Don't Not yet rated Bullhorn Seriously, Maybe Don't Support Lead / Manager Full-time United States Canada Mexico BullhornSeriously, Maybe Don'tSupportLead / ManagerFull-timeUnited StatesCanadaMexico$100k-$150kClosedGhost Job?RemoteSee listing 09 Jun 26

Customer Success Manager (Remote) OpenClosed I'm not entirely certain Rankbreeze is a real company. There's no About Us or Careers page, just a very barebones website that features people talking about Rankbreeze at some kind of conference? It all just feels weird and fishy.

Seriously, Maybe Don't Not yet rated Rankbreeze Seriously, Maybe Don't Success Early Career Contract Canada Open $0k-$50k RankbreezeSeriously, Maybe Don'tSuccessEarly CareerContractCanadaOpen$0k-$50kRemoteSee listing 08 Jun 26

Commercial Manager (Construction) OpenClosed Dudes out here founding companies instead of going to therapy.

Seriously, Maybe Don't Not yet rated Laminar Seriously, Maybe Don't Success Mid-level Full-time United Kingdom "Competitive" comp not given Open LaminarSeriously, Maybe Don'tSuccessMid-levelFull-timeUnited Kingdom"Competitive" comp not givenOpenGhost Job?RemoteSee listing 07 Apr 26

Community Manager OpenClosed I'm going to say Tread Carefully for this one, balancing a mostly normal JD with my concerns about company culture.

BINGO Not yet rated Wiz BINGO Support Head of / Director Full-time United States $100k-$150k Closed WizBINGOSupportHead of / DirectorFull-timeUnited States$100k-$150kClosedRemoteSee listing 17 Mar 26

Director, Critical Accounts Support OpenClosed Either something is in the water all of these companies are drinking, or they're all using AI to write these JDs. Are they just not reading what's been written at all? For fuck's sake.

BINGO Not yet rated Wiz BINGO Support Head of / Director Full-time United States $200k-$250k Closed WizBINGOSupportHead of / DirectorFull-timeUnited States$200k-$250kClosedRemoteSee listing 16 Mar 26

Director of Product Support (Healthcare Technology) OpenClosed Overall, I don't think the company presents itself well, and I have concerns about what this role is expected to do. I don't think we've quite hit Seriously, Maybe Don't, but it's definitely a BINGO.

BINGO Not yet rated DispatchHealth BINGO Support Head of / Director Full-time United States $150k-$200k Open DispatchHealthBINGOSupportHead of / DirectorFull-timeUnited States$150k-$200kOpenRemoteSee listing 16 Mar 26

Director, Customer Support OpenClosed Support cannot fix your organization. This has "massive and ongoing failures of leadership" written all over it.

Seriously, Maybe Don't Not yet rated Henry Schein One Seriously, Maybe Don't Support Head of / Director Full-time United States $150k-$200k Open Henry Schein OneSeriously, Maybe Don'tSupportHead of / DirectorFull-timeUnited States$150k-$200kOpenRemoteSee listing 15 Mar 26

Customer Loyalty Advocate OpenClosed Is this one of those SiriusXM situations in which you have to go through all nine circles of Hell in order to cancel your subscription?

BINGO Not yet rated Henry Schein One BINGO Support Mid-level Full-time United States $50k-$100k Open Henry Schein OneBINGOSupportMid-levelFull-timeUnited States$50k-$100kOpenRemoteSee listing 15 Mar 26

Head of Global Support OpenClosed Brace yourself for an in-depth analysis of Ashby's Careers and Culture materials; I wouldn't normally do this, but considering it's hiring software, it feels appropriate.

Eh, It's Probably Fine Not yet rated Ashby Eh, It's Probably Fine Support Head of / Director Full-time United States Canada $200k-$250k AshbyEh, It's Probably FineSupportHead of / DirectorFull-timeUnited StatesCanada$200k-$250kOpenRemoteSee listing 15 Mar 26

Senior Manager, Personalized Support (Technical Account Management) OpenClosed I have to say, this is a great job to kick off this BJB batch. I'm really enjoying all these green flags.

Green Means Go Not yet rated Twilio Green Means Go Support Lead / Manager Full-time Travel Required United States $150k-$200k TwilioGreen Means GoSupportLead / ManagerFull-timeTravel RequiredUnited States$150k-$200kOpenRemoteSee listing 10 Mar 26

Senior Support Supervisor OpenClosed My opinions about the gig economy aside (which are mixed—I see the benefits and the considerable downsides), DoorDash's Careers page hero is very, very red and legit hurts my eyes.

Eh, It's Probably Fine Not yet rated DoorDash Eh, It's Probably Fine Support Lead / Manager Full-time Arizona California New York DoorDashEh, It's Probably FineSupportLead / ManagerFull-timeArizonaCaliforniaNew YorkUnited States$100k-$150kOpenRemoteSee listing 10 Mar 26

Customer Support Manager - Flex OpenClosed You are an HR company. Why can't you define what a fast-paced environment means? I'd think you'd be better at this.

Tread Carefully Not yet rated Rippling Tread Carefully Support Lead / Manager Full-time United States $100k-$150k Closed RipplingTread CarefullySupportLead / ManagerFull-timeUnited States$100k-$150kClosedRemoteSee listing 03 Mar 26

Global Operations Director, Safety and Support OpenClosed I know, there's someone out there who loves this kind of thing. But I can't help but read that as, "we have no idea what it takes to actually run Support or Trust & Safety in this space and therefore we have unrealistic expectations for this role and have no idea how to meaningfully support it."

Seriously, Maybe Don't Not yet rated Tea Seriously, Maybe Don't Support Head of / Director Full-time California United States $150k-$200k TeaSeriously, Maybe Don'tSupportHead of / DirectorFull-timeCaliforniaUnited States$150k-$200kOpenRemoteTrust & SafetySee listing 03 Mar 26

Senior Manager, CX Strategy & Operations OpenClosed We've rapidly ascended through the atmosphere and are now in the cold, dead vacuum of space.

Seriously, Maybe Don't Not yet rated Dandy Seriously, Maybe Don't Experience Other Lead / Manager Full-time United States $150k-$200k DandySeriously, Maybe Don'tExperienceOtherLead / ManagerFull-timeUnited States$150k-$200kOpenRemoteSee listing 24 Feb 26

Community Enablement Lead OpenClosed This seems like an interesting Community role with a sizeable dash of Education, and I see no flags. Pay is great. Green Means Go!

Green Means Go Not yet rated Stripe Green Means Go Knowledge & Education Mid-level Full-time United States $100k-$150k Closed StripeGreen Means GoKnowledge & EducationMid-levelFull-timeUnited States$100k-$150kClosedRemoteCommunitySee listing 24 Feb 26

Customer Success Manager, Fintech/BNPL OpenClosed I was just thinking how unusual it is for Success roles to appear in the Green Means Go category, and now we have two. Neat!

Green Means Go Not yet rated Stripe Green Means Go Success Senior Full-time United States $200k-$250k Closed StripeGreen Means GoSuccessSeniorFull-timeUnited States$200k-$250kClosedRemoteSee listing 24 Feb 26

Customer Support Specialist OpenClosed It's not the fall that kills you. It's the shitty pay at the bottom.

BINGO Not yet rated Heartflow BINGO Support Mid-level Full-time United States $50k-$100k Open HeartflowBINGOSupportMid-levelFull-timeUnited States$50k-$100kOpenRemoteSee listing 23 Feb 26

Customer Support Specialist OpenClosed Really puts that DEI statement into perspective, though. "We encourage underrepresented minorities to be underpaid in this role, which will affect their future compensation for years, if not forever."

Tread Carefully Not yet rated Wheel Tread Carefully Support Mid-level Full-time Georgia Texas Massachusetts WheelTread CarefullySupportMid-levelFull-timeGeorgiaTexasMassachusettsIllinoisColoradoNew YorkCaliforniaWashingtonUnited StatesClosed$0k-$50kRemoteSee listing 23 Feb 26

VP, Customer Support & Revenue Cycle Management OpenClosed Pay is great, but I dunno, man. You'd be putting a lot of faith in the goodwill of people who can fire you if you don't somehow influence them to run the company properly. I'm calling BINGO on this one.

BINGO Not yet rated Babylist BINGO Support Executive United States $250k-$300k Open Ghost Job? BabylistBINGOSupportExecutiveUnited States$250k-$300kOpenGhost Job?RemoteSee listing 17 Feb 26

Senior Support Operations Analyst OpenClosed The rest of the JD is fine, and the pay is great, but there are enough worrying cultural signals and other red flags that I feel compelled to put this in Tread Carefully.

Tread Carefully Not yet rated Babylist Tread Carefully Support Senior United States $100k-$150k Open Ghost Job? BabylistTread CarefullySupportSeniorUnited States$100k-$150kOpenGhost Job?RemoteSee listing 17 Feb 26

Senior Support & Enablement Operations Analyst OpenClosed The job description is thorough and well-considered, and the pay is excellent, as are the benefits (among which are 100% company-paid for employees and dependents!). This is a high-ranking Eh, It's Probably Fine.

Eh, It's Probably Fine Not yet rated Docker Eh, It's Probably Fine Support Senior United States Canada $100k-$150k Open DockerEh, It's Probably FineSupportSeniorUnited StatesCanada$100k-$150kOpenGhost Job?RemoteSee listing 17 Feb 26

Product Support Analyst, EDI & API OpenClosed Given the unusual schedule expectations and the very specific technical skills and experience required for this role, that salary range is not great. I mean, with the poor job market, they'll probably be able to hire someone at that comp, but. I'm not impressed. Tread Carefully.

Tread Carefully Not yet rated Orderful Tread Carefully Support Mid-level Full-time United States $50k-$100k Closed OrderfulTread CarefullySupportMid-levelFull-timeUnited States$50k-$100kClosedRemoteSee listing 17 Feb 26

Director, Customer Support OpenClosed Having said all that, this role's responsibilities are well-scoped and make sense for a Director role, as do the requirements, which distinguish it well enough from the VP position. If it weren't for the lack of salary transparency, this would still go in Eh, It's Probably Fine, but alas.

Tread Carefully Not yet rated Orderful Tread Carefully Support Head of / Director Full-time United States Canada No comp given OrderfulTread CarefullySupportHead of / DirectorFull-timeUnited StatesCanadaNo comp givenClosedRemoteSee listing 17 Feb 26

VP, Customer Operations OpenClosed Yet again, what would otherwise be a solid Eh, It's Probably Fine is getting thrown into Tread Carefully instead because there is no comp given. I guess I have job security after all?

Tread Carefully Not yet rated Orderful Tread Carefully Support Executive Full-time United States Canada No comp given OrderfulTread CarefullySupportExecutiveFull-timeUnited StatesCanadaNo comp givenClosedGhost Job?RemoteSee listing 17 Feb 26

Global Support Manager OpenClosed Damn, I think this would be a high Eh, It's Probably Fine if it had salary transparency, but it doesn't. That's a big bummer, because I think there are a lot of positive cultural signals, and it would be a fun, meaty role for the right person. I reluctantly place this in Tread Carefully.

Tread Carefully Not yet rated Unstructured Tread Carefully Support Lead / Manager Full-time United States No comp given Closed UnstructuredTread CarefullySupportLead / ManagerFull-timeUnited StatesNo comp givenClosedRemoteSee listing 17 Feb 26

Content Moderator OpenClosed The pay is okay – $25 per hour for what appears to be a remote, entry-level role is good. And having started myself in CX as a contract content moderator, I can say it's a good way to get your foot in the door in Trust & Safety or CX.

Eh, It's Probably Fine Not yet rated Randstad USA Eh, It's Probably Fine Entry-level Contract United States Closed $0k-$50k Remote Randstad USAEh, It's Probably FineEntry-levelContractUnited StatesClosed$0k-$50kRemoteTrust & SafetySee listing 10 Feb 26

Open Source Community Manager OpenClosed Because it makes me feel hopeful about AI, I'm tentatively putting this in Green Means Go.

Green Means Go Not yet rated Current AI Green Means Go Technical & Engineering Mid-level Full-time France Europe Worldwide Current AIGreen Means GoTechnical & EngineeringMid-levelFull-timeFranceEuropeWorldwide$50k-$100kOpenGhost Job?RemoteCommunityTrust & SafetySee listing 10 Feb 26

Technical Writer III OpenClosed Not much to say about this one; the duties and qualifications seem pretty straightforward, and the salary is decent for a Docs role. Solid Eh, It's Probably Fine.

Eh, It's Probably Fine Not yet rated Ping Eh, It's Probably Fine Knowledge & Education Technical & Engineering Mid-level Full-time United States $100k-$150k PingEh, It's Probably FineKnowledge & EducationTechnical & EngineeringMid-levelFull-timeUnited States$100k-$150kClosedRemoteSee listing 10 Feb 26

Senior Technical Support Engineer - Shifted Workweek OpenClosed Well, this was fine until I got to the last bit of the required qualifications and basically all of the preferred quals section. For a senior technical role like this, $83,500-$100,000 is poor compensation. Throwing this in Tread Carefully.

Tread Carefully Not yet rated Ping Tread Carefully Technical & Engineering Senior Full-time United States $50k-$100k Closed PingTread CarefullyTechnical & EngineeringSeniorFull-timeUnited States$50k-$100kClosedRemoteSee listing 10 Feb 26

Manager, Technical Support - Shifted Work Week OpenClosed The duties are well-articulated and reasonable for the role. I think it really is fine? And the requirements are all normal too, the benefits section actually contains benefits, and the salary is great at $115,000 - $143,000.

Eh, It's Probably Fine Not yet rated Ping Eh, It's Probably Fine Technical & Engineering Lead / Manager Full-time United States $100k-$150k Closed PingEh, It's Probably FineTechnical & EngineeringLead / ManagerFull-timeUnited States$100k-$150kClosedRemoteSee listing 09 Feb 26

Director, Customer Service and Operations OpenClosed I mean, the comp is $140,000-$180,000, but that doesn't seem nearly enough for a role that's running CS, Ops, IT, HR, and maybe also the rest of the company?

BINGO Not yet rated Pie BINGO Support Other Head of / Director Full-time United States $150k-$200k PieBINGOSupportOtherHead of / DirectorFull-timeUnited States$150k-$200kClosedRemoteSee listing 09 Feb 26

Customer Service Team Lead OpenClosed A fun environment in which you have to remain calm and positive in all situations? Sure, that checks out.

Seriously, Maybe Don't Not yet rated Promenade Seriously, Maybe Don't Support Lead / Manager Full-time United States Open Ghost Job? PromenadeSeriously, Maybe Don'tSupportLead / ManagerFull-timeUnited StatesOpenGhost Job?Remote$0k-$50kSee listing 09 Feb 26

Social Media and Community Lead OpenClosed The new JD is much shorter (I've pasted it below, above the old one), but it has many of the same problems as the original. It should still be a more senior title, it still doesn't list any actual benefits, and there's still no salary transparency. In BINGO it remains!

BINGO Not yet rated Krea BINGO Lead / Manager Full-time California United States "Competitive" comp not given Open KreaBINGOLead / ManagerFull-timeCaliforniaUnited States"Competitive" comp not givenOpenGhost Job?RemoteCommunitySee listing 09 Feb 26

Director of Technical Solutions OpenClosed I'm putting this in BINGO purely for how insufferable this company sounds.

BINGO Not yet rated Cresta BINGO Technical & Engineering Head of / Director Full-time United States No comp given Closed CrestaBINGOTechnical & EngineeringHead of / DirectorFull-timeUnited StatesNo comp givenClosedRemoteSee listing 07 Apr 25

Customer Experience Associate OpenClosed Yeah, no. Tread Carefully.

Tread Carefully Not yet rated Melio Tread Carefully Experience Early Career Full-time Colorado United States Closed MelioTread CarefullyExperienceEarly CareerFull-timeColoradoUnited StatesClosedRemote$0k-$50kSee listing 31 Mar 25

Director of Customer Education OpenClosed I'm glad that my anxiety was proven unnecessary – this sounds like a great job with great pay and benefits. It's not so outstanding that I feel comfortable giving it a Green Means Go, but it's a high Eh, It's Probably Fine.

Eh, It's Probably Fine Not yet rated SimplePractice Eh, It's Probably Fine Knowledge & Education Head of / Director Full-time California United States $150k-$200k SimplePracticeEh, It's Probably FineKnowledge & EducationHead of / DirectorFull-timeCaliforniaUnited States$150k-$200kClosedRemoteSee listing 31 Mar 25

Customer Success Manager OpenClosed Overall, this is a solid Eh, It's Probably Fine. Aside from a few flags (and asking for salary expectations on the application), it seems like a decent remote role with good benefits.

Eh, It's Probably Fine Not yet rated Procurify Eh, It's Probably Fine Success Mid-level Full-time British Columbia Canada $50k-$100k ProcurifyEh, It's Probably FineSuccessMid-levelFull-timeBritish ColumbiaCanada$50k-$100kClosedRemoteSee listing 31 Mar 25

Senior Customer Success Manager OpenClosed Overall, it's a pretty straightforward Success position with decent pay. They don't mention benefits, which I'd address in the interview process, but otherwise it's a solid Eh, It's Probably Fine.

Eh, It's Probably Fine Not yet rated Relyance Eh, It's Probably Fine Success Senior Full-time Texas Missouri Oklahoma RelyanceEh, It's Probably FineSuccessSeniorFull-timeTexasMissouriOklahomaIllinoisUnited States$100k-$150kClosedRemoteSee listing 21 Oct 24

Member Services Associate OpenClosed I am immediately suspicious of companies that in one breath brag about how great a workplace they are and then, in the next, make it clear that they are only being transparent about salary because they are legally required to in NY, CO, or CA. Honestly, it's fucking laughable.

Tread Carefully Not yet rated Maven Clinic Tread Carefully Support Mid-level Full-time United States $50k-$100k Closed Maven ClinicTread CarefullySupportMid-levelFull-timeUnited States$50k-$100kClosedRemoteSee listing 21 Oct 24

Customer Success Manager, Mid-Market OpenClosed Still just vibes, still a BINGO.

BINGO Not yet rated EvenUp BINGO Success Early Career Full-time California Florida Illinois EvenUpBINGOSuccessEarly CareerFull-timeCaliforniaFloridaIllinoisMassachusettsMichiganPennsylvaniaTexasUnited StatesNo comp givenClosedRemoteSee listing 21 Oct 24

Customer Onboarding Specialist OpenClosed Since they're expecting candidates to operate on vibes only, so am I! And my vibes tell me this is a BINGO.

Customer Success Operations Manager OpenClosed Ding ding ding, we have a (BINGO) winner.

BINGO Not yet rated CoreWeave BINGO Success Head of / Director Full-time New Jersey New York United States CoreWeaveBINGOSuccessHead of / DirectorFull-timeNew JerseyNew YorkUnited States$100k-$150kClosedRemoteSee listing 21 Oct 24

Senior Customer Success Manager OpenClosed Aside from the higher experience requirement, it's not at all clear what makes this role more senior than the other Success role. It's not *that* worrisome, but I'd ask about it in interviews.

Eh, It's Probably Fine Not yet rated BetterCloud Eh, It's Probably Fine Success Senior Full-time United States $150k-$200k Closed BetterCloudEh, It's Probably FineSuccessSeniorFull-timeUnited States$150k-$200kClosedRemoteSee listing 07 Oct 24

Customer Success Manager OpenClosed So this role isn't for candidates who'd describe themselves as sloth-like ditherers fond of throwing up impediments? Phew, really dodged a bullet by making that clear.

Eh, It's Probably Fine Not yet rated BetterCloud Eh, It's Probably Fine Success Early Career Full-time United States $100k-$150k Closed BetterCloudEh, It's Probably FineSuccessEarly CareerFull-timeUnited States$100k-$150kClosedRemoteSee listing 07 Oct 24

Staff Customer Support Team Manager OpenClosed For roles in companies like these, upsides for some can be downsides for others: they're often really old-school working environments that tend to favor stability over rapid innovation. You skip a lot of the startup bullshit, but obviously, Business Granddaddies come with their own kind of bullshit.

Eh, It's Probably Fine Not yet rated GE Vernova Eh, It's Probably Fine Support Lead / Manager Full-time Massachusetts United States Ontario GE VernovaEh, It's Probably FineSupportLead / ManagerFull-timeMassachusettsUnited StatesOntarioCanada$100k-$150kClosedRemoteSee listing 07 Oct 24

Senior Customer Service Technician OpenClosed That whole paragraph – the whole JD, actually – is like a parody of itself. It's a dull, meaningless, satirical mess.

Tread Carefully Not yet rated Resource Innovations Tread Carefully Support Senior Full-time United States "Competitive" comp not given Closed Resource InnovationsTread CarefullySupportSeniorFull-timeUnited States"Competitive" comp not givenClosedRemoteSee listing 07 Oct 24

Client Success Manager OpenClosed The belly laugh I just gave at a company that constantly repeats itself and can barely put together a sentence requiring "flawless detail orientation." Pretty sure it's the only thing keeping me from slipping into a boredom-induced coma.

Tread Carefully Not yet rated Resource Innovations Tread Carefully Success Mid-level Full-time Utah United States "Competitive" comp not given Resource InnovationsTread CarefullySuccessMid-levelFull-timeUtahUnited States"Competitive" comp not givenClosedRemoteSee listing 07 Oct 24

Customer Service and Rebate Processing Specialist OpenClosed My god, this job description is boring. I legit just nodded off.

Tread Carefully Not yet rated Resource Innovations Tread Carefully Support Entry-level Full-time United States "Competitive" comp not given Closed Resource InnovationsTread CarefullySupportEntry-levelFull-timeUnited States"Competitive" comp not givenClosedRemoteSee listing 07 Oct 24