Tagged

Executive

Roles labeled as Vice President or Chief or that involve being part of an executive business team that sets the CX mission, vision, and strategy of an entire organization (regardless of size).

17 entries

SVP, Global Customer Service and Operations OpenClosed Lordy. Someone dial back the gas in this hot air balloon before we hit the exosphere.

BINGO Not yet rated Navan BINGO Support Executive Full-time Onsite IT IS A MYSTERY United States NavanBINGOSupportExecutiveFull-timeOnsiteIT IS A MYSTERYUnited States$200k-$250kTravel RequiredOpenSee listing 23 Feb 26

VP, Customer Support & Revenue Cycle Management OpenClosed Pay is great, but I dunno, man. You'd be putting a lot of faith in the goodwill of people who can fire you if you don't somehow influence them to run the company properly. I'm calling BINGO on this one.

BINGO Not yet rated Babylist BINGO Support Executive United States $250k-$300k Open Ghost Job? BabylistBINGOSupportExecutiveUnited States$250k-$300kOpenGhost Job?RemoteSee listing 17 Feb 26

VP, Customer Operations OpenClosed Yet again, what would otherwise be a solid Eh, It's Probably Fine is getting thrown into Tread Carefully instead because there is no comp given. I guess I have job security after all?

Tread Carefully Not yet rated Orderful Tread Carefully Support Executive Full-time United States Canada No comp given OrderfulTread CarefullySupportExecutiveFull-timeUnited StatesCanadaNo comp givenClosedGhost Job?RemoteSee listing 17 Feb 26

Vice President, Customer Support OpenClosed Ladies, Gentlemen, Undecided, and Robots, it's the Incredible... Shrinking... Compensation Package! So great that you can't see it! Incredible because it's beyond imagining! Embark with Apollo.io on a fascinating adventure into the unknown!

Seriously, Maybe Don't Not yet rated Apollo.io Seriously, Maybe Don't Support Executive Full-time United States "Competitive" comp not given Closed Apollo.ioSeriously, Maybe Don'tSupportExecutiveFull-timeUnited States"Competitive" comp not givenClosedRemoteSee listing 09 Sep 24

Vice President, Customer Care OpenClosed You should do a general internet search for Therapy Brands. The results are...not good, particularly in light of the fuss they make about how awesome they are on their Careers page.

Seriously, Maybe Don't Not yet rated Therapy Brands Seriously, Maybe Don't Support Executive Full-time Alabama Arkansas Arizona Therapy BrandsSeriously, Maybe Don'tSupportExecutiveFull-timeAlabamaArkansasArizonaColoradoConnecticutDelawareFloridaGeorgiaKansasKentuckyLouisianaMaineMassachusettsIdahoIowaMichiganMinnesotaMarylandMississippiMissouriMontanaNebraskaNorth CarolinaNorth DakotaNew HampshireNew JerseyNew MexicoNew YorkNevadaOhioOklahomaOregonPennsylvaniaRhode IslandIllinoisSouth CarolinaTennesseeTexasUtahVirginiaWashingtonWisconsinIndianaNo comp givenClosedRemoteSee listing 02 Sep 24

VP, Global Customer Support OpenClosed No major flags, Zuora seems to have a good grasp of what they want this position to accomplish, and the salary is excellent. Happy to put this in Eh, It's Probably Fine!

Eh, It's Probably Fine Not yet rated Zuora Eh, It's Probably Fine Support Executive Full-time United States Closed $300k+ ZuoraEh, It's Probably FineSupportExecutiveFull-timeUnited StatesClosed$300k+RemoteSee listing 25 Aug 24

VP, Customer Success and Technical Operations OpenClosed I'm pretty impressed with the job description overall. They manage to convey the qualities they're looking for without being unnecessarily prescriptive or ableist, they seem to understand well what they're looking for, and the stated goals are unusually grounded for a VP of Success position.

Green Means Go Not yet rated HUMAN Green Means Go Success Executive Full-time Hybrid New York United States HUMANGreen Means GoSuccessExecutiveFull-timeHybridNew YorkUnited States$150k-$200kClosedSee listing 16 Aug 24

Vice President, Customer Support OpenClosed On the one hand, the company has obviously put a lot of effort into thoughtful recruitment and in employee benefits. On the other, there are some flags here that I'd ask about.

Tread Carefully Not yet rated Billtrust Tread Carefully Support Executive Full-time United States $200k-$250k Closed BilltrustTread CarefullySupportExecutiveFull-timeUnited States$200k-$250kClosedRemoteSee listing 14 Aug 24

Vice President of Customer Success OpenClosed See Finout's Senior Technical Support Engineer role for red flags so red they're bleeding into this job description, too.

Seriously, Maybe Don't Not yet rated Finout Seriously, Maybe Don't Success Executive Full-time Onsite New York United States FinoutSeriously, Maybe Don'tSuccessExecutiveFull-timeOnsiteNew YorkUnited StatesClosed$300k+See listing 09 Jun 24

VP of Customer Success OpenClosed Maybe they should have had Siena review this job listing before they posted it.

Tread Carefully Not yet rated Siena Tread Carefully Success Executive Full-time New York California North Carolina SienaTread CarefullySuccessExecutiveFull-timeNew YorkCaliforniaNorth CarolinaPennsylvaniaUnited StatesOntarioCanadaUnited KingdomIreland"Competitive" comp not givenClosedRemoteSee listing 12 Mar 24

VP, Trust & Safety OpenClosed Don't love their use of "evangelize" in regards to working with stakeholders; there are plenty of alternatives for describing advocacy that don't have religious-extremist undertones.

Eh, It's Probably Fine Not yet rated Upwork Eh, It's Probably Fine Executive Full-time United States Closed $300k+Remote UpworkEh, It's Probably FineExecutiveFull-timeUnited StatesClosed$300k+RemoteTrust & SafetySee listing 03 Feb 24

Vice President, Global Incident Management & Escalations OpenClosed Very wide salary range, but high enough that I don't think it really matters.

Eh, It's Probably Fine Not yet rated MongoDB Eh, It's Probably Fine Support Executive Full-time Hybrid New York California MongoDBEh, It's Probably FineSupportExecutiveFull-timeHybridNew YorkCaliforniaUnited StatesOntarioCanadaIrelandClosed$300k+See listing 03 Feb 24

Vice President, Global Customer Support OpenClosed Job application is through Workday. My condolences.

Tread Carefully Not yet rated ServiceTitan Tread Carefully Support Executive Full-time United States $150k-$200k Closed ServiceTitanTread CarefullySupportExecutiveFull-timeUnited States$150k-$200kClosedRemoteSee listing 21 Jan 24

VP Partner Support OpenClosed

Tread Carefully Not yet rated Nuvei Tread Carefully Support Executive Full-time Arizona United States No comp given NuveiTread CarefullySupportExecutiveFull-timeArizonaUnited StatesNo comp givenClosedRemoteSee listing 20 Jan 24

Vice President of Customer Experience OpenClosed Our VP Customer Experience (CX) reports to the CEO and leads the three core teams delivering value across our entire customer portfolio - Customer Success, Professional Services and Global Technical Support.

Tread Carefully Not yet rated Kustomer Tread Carefully Experience Executive Full-time New York United States "Competitive" comp not given KustomerTread CarefullyExperienceExecutiveFull-timeNew YorkUnited States"Competitive" comp not givenClosedRemoteSee listing 16 Jan 24

Senior VP of Support OpenClosed This is an odd one. I’d expect to see both on-the-ground and macro-level responsibilities for a role like this, but it’s in such an odd mix that it comes across as if they didn’t consult the actual Support team when writing it or they’re not actually sure what they want out of the role.

Tread Carefully Not yet rated Meridianlink Tread Carefully Support Executive Full-time United States $200k-$250k Closed MeridianlinkTread CarefullySupportExecutiveFull-timeUnited States$200k-$250kClosedRemoteSee listing 16 Jan 24

Vice President of Customer Service OpenClosed Job application is through Workday. My condolences.

Eh, It's Probably Fine Not yet rated AMC Networks Eh, It's Probably Fine Support Executive Full-time Onsite New York United States AMC NetworksEh, It's Probably FineSupportExecutiveFull-timeOnsiteNew YorkUnited States$150k-$200kClosedSee listing 16 Jan 24