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United States

356 entries

Robotics Technical Support Specialist OpenClosed I know, I know, this is *yet another* AI company, but this one has robots! And okay, their Careers page is kind of hokey, but hokey is a significant step up from some of the jobs I've rated today. It's robots, y'all. Let me have this.

Eh, It's Probably Fine Not yet rated Standard Bots Eh, It's Probably Fine Support Early Career Full-time Travel Required United States $100k-$150k Standard BotsEh, It's Probably FineSupportEarly CareerFull-timeTravel RequiredUnited States$100k-$150kOpenRemoteSee listing 16 Jun 26

Product Specialist - Electrical OpenClosed It's fitting that this is AI for mechanical, electrical, and plumbing engineering because this company comes across like a whole drawer full of tools.

Seriously, Maybe Don't Not yet rated Endra Seriously, Maybe Don't Support Senior Onsite Full-time United States $150k-$200k EndraSeriously, Maybe Don'tSupportSeniorOnsiteFull-timeUnited States$150k-$200kOpenSee listing 16 Jun 26

Customer Success Associate OpenClosed Because AI is famous for being fair and unburdened by the biases of its creators!

Tread Carefully Not yet rated Findigs Tread Carefully Success Early Career Onsite Full-time United States New York FindigsTread CarefullySuccessEarly CareerOnsiteFull-timeUnited StatesNew York$50k-$100kOpenSee listing 16 Jun 26

Customer Operations OpenClosed Hey, so -- remember that saxophone I mentioned earlier? It's getting louder.

Seriously, Maybe Don't Not yet rated Lassie Seriously, Maybe Don't Other Early Career Onsite Full-time United States California LassieSeriously, Maybe Don'tOtherEarly CareerOnsiteFull-timeUnited StatesCaliforniaNo comp givenOpenSee listing 16 Jun 26

Customer Success Representative OpenClosed Also, oh my god the music in their offsite highlight reel. The sweeping camera work. The editing. You're not scoring the winning goal against the USSR, it's not the Miracle on Ice, it's a conference at a fucking Marriott. Can we bring it down a notch, Honeycomb?

BINGO Not yet rated Honeycomb BINGO Support Early Career Onsite Full-time United States Illinois HoneycombBINGOSupportEarly CareerOnsiteFull-timeUnited StatesIllinois$50k-$100kOpenSee listing 16 Jun 26

Head of Customer Experience OpenClosed You know that TikTok meme, the one where someone is doing something stupid and the saxophone just keeps getting louder? That is basically my entire career doing Bad Job Bingo on AI jobs.

BINGO Not yet rated TensorWave BINGO Success Head of / Director Onsite Full-time United States Nevada TensorWaveBINGOSuccessHead of / DirectorOnsiteFull-timeUnited StatesNevadaNo comp givenOpenSee listing 16 Jun 26

Support Engineer (AMER) OpenClosed Full disclosure: I'm a happy Supabase customer, so I'm hoping they're okay. Fingers crossed!

Tread Carefully Not yet rated Supabase Tread Carefully Technical & Engineering Mid-level Full-time United States No comp given Open SupabaseTread CarefullyTechnical & EngineeringMid-levelFull-timeUnited StatesNo comp givenOpenRemoteSee listing 16 Jun 26

Technical Support Expert OpenClosed Have you guys ever had to explain to customers why your product deleted their entire codebase or leaked all their sensitive customer data or facilitated a murder-suicide? No? Would you like to continue *not* having to do that? If yes, then maybe don't pick this product to support.

BINGO Not yet rated Mistral BINGO Support Mid-level Hybrid Full-time United States California MistralBINGOSupportMid-levelHybridFull-timeUnited StatesCaliforniaNew York"Competitive" comp not givenOpenSee listing 16 Jun 26

Customer Experience & Growth Automation Manager OpenClosed Period companies, GET YOUR SHIT TOGETHER OH MY GOD

Seriously, Maybe Don't Not yet rated Saalt Seriously, Maybe Don't Experience Lead / Manager Hybrid Full-time Idaho United States SaaltSeriously, Maybe Don'tExperienceLead / ManagerHybridFull-timeIdahoUnited StatesOpen$0k-$50kSee listing 09 Jun 26

Senior Manager, Dedicated Product Support OpenClosed Application is on Workday. My condolences.

Seriously, Maybe Don't Not yet rated Bullhorn Seriously, Maybe Don't Support Lead / Manager Full-time United States Canada Mexico BullhornSeriously, Maybe Don'tSupportLead / ManagerFull-timeUnited StatesCanadaMexico$100k-$150kClosedGhost Job?RemoteSee listing 09 Jun 26

Customer Success Manager OpenClosed Someone's health is not a product. That they're treating it like one is a big, big problem.

Tread Carefully Not yet rated Doctronic Tread Carefully Success Mid-level Hybrid Full-time New York United States DoctronicTread CarefullySuccessMid-levelHybridFull-timeNew YorkUnited States$100k-$150kClosedSee listing 07 Apr 26

Customer Experience Associate OpenClosed Not for those looking to create forgettable CX and do the shittiest work they've ever done!

BINGO Not yet rated Shepherd BINGO Experience Senior Onsite Full-time California United States ShepherdBINGOExperienceSeniorOnsiteFull-timeCaliforniaUnited States$100k-$150kClosedSee listing 07 Apr 26

Customer Experience Manager OpenClosed Friends, the way I laughed. Funny uh-oh, not funny ha-ha. Run! Run away from this egotistical, self-deceiving micromanager!

BINGO Not yet rated Raide BINGO Experience Lead / Manager Onsite Full-time Colorado United States RaideBINGOExperienceLead / ManagerOnsiteFull-timeColoradoUnited States$50k-$100kOpenSee listing 06 Apr 26

Community Manager OpenClosed I'm going to say Tread Carefully for this one, balancing a mostly normal JD with my concerns about company culture.

BINGO Not yet rated Wiz BINGO Support Head of / Director Full-time United States $100k-$150k Closed WizBINGOSupportHead of / DirectorFull-timeUnited States$100k-$150kClosedRemoteSee listing 17 Mar 26

Director, Critical Accounts Support OpenClosed Either something is in the water all of these companies are drinking, or they're all using AI to write these JDs. Are they just not reading what's been written at all? For fuck's sake.

BINGO Not yet rated Wiz BINGO Support Head of / Director Full-time United States $200k-$250k Closed WizBINGOSupportHead of / DirectorFull-timeUnited States$200k-$250kClosedRemoteSee listing 16 Mar 26

Director of Product Support (Healthcare Technology) OpenClosed Overall, I don't think the company presents itself well, and I have concerns about what this role is expected to do. I don't think we've quite hit Seriously, Maybe Don't, but it's definitely a BINGO.

BINGO Not yet rated DispatchHealth BINGO Support Head of / Director Full-time United States $150k-$200k Open DispatchHealthBINGOSupportHead of / DirectorFull-timeUnited States$150k-$200kOpenRemoteSee listing 16 Mar 26

Director, Customer Support OpenClosed Support cannot fix your organization. This has "massive and ongoing failures of leadership" written all over it.

Seriously, Maybe Don't Not yet rated Henry Schein One Seriously, Maybe Don't Support Head of / Director Full-time United States $150k-$200k Open Henry Schein OneSeriously, Maybe Don'tSupportHead of / DirectorFull-timeUnited States$150k-$200kOpenRemoteSee listing 15 Mar 26

Customer Loyalty Advocate OpenClosed Is this one of those SiriusXM situations in which you have to go through all nine circles of Hell in order to cancel your subscription?

BINGO Not yet rated Henry Schein One BINGO Support Mid-level Full-time United States $50k-$100k Open Henry Schein OneBINGOSupportMid-levelFull-timeUnited States$50k-$100kOpenRemoteSee listing 15 Mar 26

Head of Global Support OpenClosed Brace yourself for an in-depth analysis of Ashby's Careers and Culture materials; I wouldn't normally do this, but considering it's hiring software, it feels appropriate.

Eh, It's Probably Fine Not yet rated Ashby Eh, It's Probably Fine Support Head of / Director Full-time United States Canada $200k-$250k AshbyEh, It's Probably FineSupportHead of / DirectorFull-timeUnited StatesCanada$200k-$250kOpenRemoteSee listing 15 Mar 26

Director of Customer Operations (Data Center) OpenClosed Hmm, I have a feeling that going from the Twilio job to this one will be a big leap. Or maybe more like a sharp drop.

BINGO Not yet rated Riot Platforms BINGO Experience Head of / Director Onsite Full-time Travel Required Colorado Riot PlatformsBINGOExperienceHead of / DirectorOnsiteFull-timeTravel RequiredColoradoUnited States$150k-$200kOpenSee listing 15 Mar 26

Senior Manager, Personalized Support (Technical Account Management) OpenClosed I have to say, this is a great job to kick off this BJB batch. I'm really enjoying all these green flags.

Green Means Go Not yet rated Twilio Green Means Go Support Lead / Manager Full-time Travel Required United States $150k-$200k TwilioGreen Means GoSupportLead / ManagerFull-timeTravel RequiredUnited States$150k-$200kOpenRemoteSee listing 10 Mar 26

Senior Support Supervisor OpenClosed My opinions about the gig economy aside (which are mixed—I see the benefits and the considerable downsides), DoorDash's Careers page hero is very, very red and legit hurts my eyes.

Eh, It's Probably Fine Not yet rated DoorDash Eh, It's Probably Fine Support Lead / Manager Full-time Arizona California New York DoorDashEh, It's Probably FineSupportLead / ManagerFull-timeArizonaCaliforniaNew YorkUnited States$100k-$150kOpenRemoteSee listing 10 Mar 26

Technical Support Operations Manager OpenClosed I do like their focus on actually pitching themselves to candidates as a good place to work—that's refreshing, especially after the stinkers in BINGO and Seriously, Maybe Don't.

Green Means Go Not yet rated Recurly Green Means Go Technical & Engineering Lead / Manager Hybrid Full-time Colorado United States RecurlyGreen Means GoTechnical & EngineeringLead / ManagerHybridFull-timeColoradoUnited States$100k-$150kClosedSee listing 10 Mar 26

Associate Manager, Customer Experience OpenClosed Automatic BINGO! Damn, I don't think that's ever happened so fast. (It's the first thing you see on Ramp's Careers page).

BINGO Not yet rated Ramp BINGO Experience Lead / Manager Hybrid Full-time Colorado Florida RampBINGOExperienceLead / ManagerHybridFull-timeColoradoFloridaNew YorkCaliforniaUnited States$100k-$150kOpenSee listing 10 Mar 26

Founding Ops OpenClosed I can literally go on any website right now and find someone's dumb opinion. You're reading my dumb opinion right now. Why are we doing this.

Seriously, Maybe Don't Not yet rated Terac Seriously, Maybe Don't Other Senior Onsite Full-time California United States TeracSeriously, Maybe Don'tOtherSeniorOnsiteFull-timeCaliforniaUnited StatesNo comp givenOpenSee listing 10 Mar 26

Community Experience Specialist OpenClosed ELEVEN WHOLE DAYS OFF? WOW! And absolutely no mention of PTO, but don't think about that! Think about the work environment that will make you wish desperately for home! Wait, no, don't think about that either.

Seriously, Maybe Don't Not yet rated Fuel Cycle Seriously, Maybe Don't Mid-level Onsite Full-time California United States $50k-$100k Fuel CycleSeriously, Maybe Don'tMid-levelOnsiteFull-timeCaliforniaUnited States$50k-$100kOpenCommunitySee listing 09 Mar 26

Customer Support Manager - Flex OpenClosed You are an HR company. Why can't you define what a fast-paced environment means? I'd think you'd be better at this.

Tread Carefully Not yet rated Rippling Tread Carefully Support Lead / Manager Full-time United States $100k-$150k Closed RipplingTread CarefullySupportLead / ManagerFull-timeUnited States$100k-$150kClosedRemoteSee listing 03 Mar 26

Technical Support Team Lead OpenClosed Pitiful. I see they only care that you're eating at work. Go home to your family and be hungry, I guess.

BINGO Not yet rated Grubhub BINGO Support Lead / Manager Full-time Onsite Colorado United States GrubhubBINGOSupportLead / ManagerFull-timeOnsiteColoradoUnited States$50k-$100kClosedSee listing 03 Mar 26

Global Operations Director, Safety and Support OpenClosed I know, there's someone out there who loves this kind of thing. But I can't help but read that as, "we have no idea what it takes to actually run Support or Trust & Safety in this space and therefore we have unrealistic expectations for this role and have no idea how to meaningfully support it."

Seriously, Maybe Don't Not yet rated Tea Seriously, Maybe Don't Support Head of / Director Full-time California United States $150k-$200k TeaSeriously, Maybe Don'tSupportHead of / DirectorFull-timeCaliforniaUnited States$150k-$200kOpenRemoteTrust & SafetySee listing 03 Mar 26

Senior Manager, CX Strategy & Operations OpenClosed We've rapidly ascended through the atmosphere and are now in the cold, dead vacuum of space.

Seriously, Maybe Don't Not yet rated Dandy Seriously, Maybe Don't Experience Other Lead / Manager Full-time United States $150k-$200k DandySeriously, Maybe Don'tExperienceOtherLead / ManagerFull-timeUnited States$150k-$200kOpenRemoteSee listing 24 Feb 26

Community Enablement Lead OpenClosed This seems like an interesting Community role with a sizeable dash of Education, and I see no flags. Pay is great. Green Means Go!

Green Means Go Not yet rated Stripe Green Means Go Knowledge & Education Mid-level Full-time United States $100k-$150k Closed StripeGreen Means GoKnowledge & EducationMid-levelFull-timeUnited States$100k-$150kClosedRemoteCommunitySee listing 24 Feb 26

Customer Success Manager, Fintech/BNPL OpenClosed I was just thinking how unusual it is for Success roles to appear in the Green Means Go category, and now we have two. Neat!

Green Means Go Not yet rated Stripe Green Means Go Success Senior Full-time United States $200k-$250k Closed StripeGreen Means GoSuccessSeniorFull-timeUnited States$200k-$250kClosedRemoteSee listing 24 Feb 26

Product Support, Bridge OpenClosed This role is very similar to the other Product Support Specialist role, and so I have the same questions about leveling. But again, everything else is good, and the pay range makes sense for what seems to be a slightly more senior role.

Eh, It's Probably Fine Not yet rated Stripe Eh, It's Probably Fine Support Senior Full-time Onsite New York California StripeEh, It's Probably FineSupportSeniorFull-timeOnsiteNew YorkCaliforniaUnited States$150k-$200kClosedSee listing 24 Feb 26

Product Support Specialist, Money Management OpenClosed The only reason this isn't going into Green Means Go is that a few responsibilities seem a little senior for this title. That could just be a lack of knowledge of their internal structure and leveling, though. Everything else seems good, and the pay is good for a technical/financial role.

Eh, It's Probably Fine Not yet rated Stripe Eh, It's Probably Fine Support Mid-level Full-time Hybrid Illinois United States StripeEh, It's Probably FineSupportMid-levelFull-timeHybridIllinoisUnited States$100k-$150kOpenSee listing 24 Feb 26

Customer Support Specialist OpenClosed Scream it with me: BEEEEEEEENEFITS AAAAAAAARE NOOOOOOOOOT PEEEEEEEEERKS

BINGO Not yet rated unitQ BINGO Support Mid-level Full-time Onsite California United States unitQBINGOSupportMid-levelFull-timeOnsiteCaliforniaUnited States"Competitive" comp not givenOpenSee listing 23 Feb 26

Customer Support Specialist OpenClosed It's not the fall that kills you. It's the shitty pay at the bottom.

BINGO Not yet rated Heartflow BINGO Support Mid-level Full-time United States $50k-$100k Open HeartflowBINGOSupportMid-levelFull-timeUnited States$50k-$100kOpenRemoteSee listing 23 Feb 26

SVP, Global Customer Service and Operations OpenClosed Lordy. Someone dial back the gas in this hot air balloon before we hit the exosphere.

BINGO Not yet rated Navan BINGO Support Executive Full-time Onsite IT IS A MYSTERY United States NavanBINGOSupportExecutiveFull-timeOnsiteIT IS A MYSTERYUnited States$200k-$250kTravel RequiredOpenSee listing 23 Feb 26

Customer Support Specialist OpenClosed Really puts that DEI statement into perspective, though. "We encourage underrepresented minorities to be underpaid in this role, which will affect their future compensation for years, if not forever."

Tread Carefully Not yet rated Wheel Tread Carefully Support Mid-level Full-time Georgia Texas Massachusetts WheelTread CarefullySupportMid-levelFull-timeGeorgiaTexasMassachusettsIllinoisColoradoNew YorkCaliforniaWashingtonUnited StatesClosed$0k-$50kRemoteSee listing 23 Feb 26

Customer Support Specialist (Product Expert) OpenClosed I don't even remember which job I was supposed to be rating. Goddamn. Oh right, Customer Support Specialist. I'm sure this will be *fine.*

Seriously, Maybe Don't Not yet rated Klaviyo Seriously, Maybe Don't Support Mid-level Full-time IT IS A MYSTERY Colorado United States KlaviyoSeriously, Maybe Don'tSupportMid-levelFull-timeIT IS A MYSTERYColoradoUnited States$50k-$100kClosedSee listing 17 Feb 26

Support Engineer OpenClosed Well, that's some bullshit! Especially for a hybrid role in Denver. BINGO.

BINGO Not yet rated Checkr BINGO Technical & Engineering Early Career Full-time Hybrid Colorado United States CheckrBINGOTechnical & EngineeringEarly CareerFull-timeHybridColoradoUnited States$50k-$100kClosedSee listing 17 Feb 26

Senior Manager, Enterprise & Strategic Support OpenClosed The rest of the job description seems fine. And while the pay is good for this role, it isn't for frontline roles, which pisses me off, so into Tread Carefully it goes.

Tread Carefully Not yet rated Checkr Tread Carefully Support Senior Full-time Hybrid Colorado Tennessee CheckrTread CarefullySupportSeniorFull-timeHybridColoradoTennesseeUnited StatesTravel Required$150k-$200kOpenGhost Job?See listing 17 Feb 26

Customer Support Specialist OpenClosed This pay sucks. And for a hybrid role, it sucks way fucking more. BINGO.

BINGO Not yet rated Checkr BINGO Support Early Career Full-time Hybrid Tennessee United States CheckrBINGOSupportEarly CareerFull-timeHybridTennesseeUnited StatesClosed$0k-$50kSee listing 17 Feb 26

VP, Customer Support & Revenue Cycle Management OpenClosed Pay is great, but I dunno, man. You'd be putting a lot of faith in the goodwill of people who can fire you if you don't somehow influence them to run the company properly. I'm calling BINGO on this one.

BINGO Not yet rated Babylist BINGO Support Executive United States $250k-$300k Open Ghost Job? BabylistBINGOSupportExecutiveUnited States$250k-$300kOpenGhost Job?RemoteSee listing 17 Feb 26

Senior Support Operations Analyst OpenClosed The rest of the JD is fine, and the pay is great, but there are enough worrying cultural signals and other red flags that I feel compelled to put this in Tread Carefully.

Tread Carefully Not yet rated Babylist Tread Carefully Support Senior United States $100k-$150k Open Ghost Job? BabylistTread CarefullySupportSeniorUnited States$100k-$150kOpenGhost Job?RemoteSee listing 17 Feb 26

Senior Support & Enablement Operations Analyst OpenClosed The job description is thorough and well-considered, and the pay is excellent, as are the benefits (among which are 100% company-paid for employees and dependents!). This is a high-ranking Eh, It's Probably Fine.

Eh, It's Probably Fine Not yet rated Docker Eh, It's Probably Fine Support Senior United States Canada $100k-$150k Open DockerEh, It's Probably FineSupportSeniorUnited StatesCanada$100k-$150kOpenGhost Job?RemoteSee listing 17 Feb 26

Product Support Analyst, EDI & API OpenClosed Given the unusual schedule expectations and the very specific technical skills and experience required for this role, that salary range is not great. I mean, with the poor job market, they'll probably be able to hire someone at that comp, but. I'm not impressed. Tread Carefully.

Tread Carefully Not yet rated Orderful Tread Carefully Support Mid-level Full-time United States $50k-$100k Closed OrderfulTread CarefullySupportMid-levelFull-timeUnited States$50k-$100kClosedRemoteSee listing 17 Feb 26

Director, Customer Support OpenClosed Having said all that, this role's responsibilities are well-scoped and make sense for a Director role, as do the requirements, which distinguish it well enough from the VP position. If it weren't for the lack of salary transparency, this would still go in Eh, It's Probably Fine, but alas.

Tread Carefully Not yet rated Orderful Tread Carefully Support Head of / Director Full-time United States Canada No comp given OrderfulTread CarefullySupportHead of / DirectorFull-timeUnited StatesCanadaNo comp givenClosedRemoteSee listing 17 Feb 26

VP, Customer Operations OpenClosed Yet again, what would otherwise be a solid Eh, It's Probably Fine is getting thrown into Tread Carefully instead because there is no comp given. I guess I have job security after all?

Tread Carefully Not yet rated Orderful Tread Carefully Support Executive Full-time United States Canada No comp given OrderfulTread CarefullySupportExecutiveFull-timeUnited StatesCanadaNo comp givenClosedGhost Job?RemoteSee listing 17 Feb 26

Global Support Manager OpenClosed Damn, I think this would be a high Eh, It's Probably Fine if it had salary transparency, but it doesn't. That's a big bummer, because I think there are a lot of positive cultural signals, and it would be a fun, meaty role for the right person. I reluctantly place this in Tread Carefully.

Tread Carefully Not yet rated Unstructured Tread Carefully Support Lead / Manager Full-time United States No comp given Closed UnstructuredTread CarefullySupportLead / ManagerFull-timeUnited StatesNo comp givenClosedRemoteSee listing 17 Feb 26

Trust & Safety Operations Analyst OpenClosed Very straightforward Trust & Safety role; nothing jumps out at me as particularly concerning, and the pay is excellent. You'd be working for OpenAI.

Eh, It's Probably Fine Not yet rated Eh, It's Probably Fine Technical & Engineering Senior Full-time Hybrid California United States $200k-$250k Eh, It's Probably FineTechnical & EngineeringSeniorFull-timeHybridCaliforniaUnited States$200k-$250kOpenGhost Job?Trust & SafetyOpenAISee listing 10 Feb 26