Tagged

$100k-$150k

86 entries

Robotics Technical Support Specialist OpenClosed I know, I know, this is *yet another* AI company, but this one has robots! And okay, their Careers page is kind of hokey, but hokey is a significant step up from some of the jobs I've rated today. It's robots, y'all. Let me have this.

Eh, It's Probably Fine Not yet rated Standard Bots Eh, It's Probably Fine Support Early Career Full-time Travel Required United States $100k-$150k Standard BotsEh, It's Probably FineSupportEarly CareerFull-timeTravel RequiredUnited States$100k-$150kOpenRemoteSee listing 16 Jun 26

Senior Manager, Dedicated Product Support OpenClosed Application is on Workday. My condolences.

Seriously, Maybe Don't Not yet rated Bullhorn Seriously, Maybe Don't Support Lead / Manager Full-time United States Canada Mexico BullhornSeriously, Maybe Don'tSupportLead / ManagerFull-timeUnited StatesCanadaMexico$100k-$150kClosedGhost Job?RemoteSee listing 09 Jun 26

Customer Success Manager OpenClosed Someone's health is not a product. That they're treating it like one is a big, big problem.

Tread Carefully Not yet rated Doctronic Tread Carefully Success Mid-level Hybrid Full-time New York United States DoctronicTread CarefullySuccessMid-levelHybridFull-timeNew YorkUnited States$100k-$150kClosedSee listing 07 Apr 26

Customer Experience Associate OpenClosed Not for those looking to create forgettable CX and do the shittiest work they've ever done!

BINGO Not yet rated Shepherd BINGO Experience Senior Onsite Full-time California United States ShepherdBINGOExperienceSeniorOnsiteFull-timeCaliforniaUnited States$100k-$150kClosedSee listing 07 Apr 26

Community Manager OpenClosed I'm going to say Tread Carefully for this one, balancing a mostly normal JD with my concerns about company culture.

BINGO Not yet rated Wiz BINGO Support Head of / Director Full-time United States $100k-$150k Closed WizBINGOSupportHead of / DirectorFull-timeUnited States$100k-$150kClosedRemoteSee listing 17 Mar 26

Senior Support Supervisor OpenClosed My opinions about the gig economy aside (which are mixed—I see the benefits and the considerable downsides), DoorDash's Careers page hero is very, very red and legit hurts my eyes.

Eh, It's Probably Fine Not yet rated DoorDash Eh, It's Probably Fine Support Lead / Manager Full-time Arizona California New York DoorDashEh, It's Probably FineSupportLead / ManagerFull-timeArizonaCaliforniaNew YorkUnited States$100k-$150kOpenRemoteSee listing 10 Mar 26

Technical Support Operations Manager OpenClosed I do like their focus on actually pitching themselves to candidates as a good place to work—that's refreshing, especially after the stinkers in BINGO and Seriously, Maybe Don't.

Green Means Go Not yet rated Recurly Green Means Go Technical & Engineering Lead / Manager Hybrid Full-time Colorado United States RecurlyGreen Means GoTechnical & EngineeringLead / ManagerHybridFull-timeColoradoUnited States$100k-$150kClosedSee listing 10 Mar 26

Associate Manager, Customer Experience OpenClosed Automatic BINGO! Damn, I don't think that's ever happened so fast. (It's the first thing you see on Ramp's Careers page).

BINGO Not yet rated Ramp BINGO Experience Lead / Manager Hybrid Full-time Colorado Florida RampBINGOExperienceLead / ManagerHybridFull-timeColoradoFloridaNew YorkCaliforniaUnited States$100k-$150kOpenSee listing 10 Mar 26

Customer Support Manager - Flex OpenClosed You are an HR company. Why can't you define what a fast-paced environment means? I'd think you'd be better at this.

Tread Carefully Not yet rated Rippling Tread Carefully Support Lead / Manager Full-time United States $100k-$150k Closed RipplingTread CarefullySupportLead / ManagerFull-timeUnited States$100k-$150kClosedRemoteSee listing 03 Mar 26

Community Enablement Lead OpenClosed This seems like an interesting Community role with a sizeable dash of Education, and I see no flags. Pay is great. Green Means Go!

Green Means Go Not yet rated Stripe Green Means Go Knowledge & Education Mid-level Full-time United States $100k-$150k Closed StripeGreen Means GoKnowledge & EducationMid-levelFull-timeUnited States$100k-$150kClosedRemoteCommunitySee listing 24 Feb 26

Product Support Specialist, Money Management OpenClosed The only reason this isn't going into Green Means Go is that a few responsibilities seem a little senior for this title. That could just be a lack of knowledge of their internal structure and leveling, though. Everything else seems good, and the pay is good for a technical/financial role.

Eh, It's Probably Fine Not yet rated Stripe Eh, It's Probably Fine Support Mid-level Full-time Hybrid Illinois United States StripeEh, It's Probably FineSupportMid-levelFull-timeHybridIllinoisUnited States$100k-$150kOpenSee listing 24 Feb 26

Senior Support Operations Analyst OpenClosed The rest of the JD is fine, and the pay is great, but there are enough worrying cultural signals and other red flags that I feel compelled to put this in Tread Carefully.

Tread Carefully Not yet rated Babylist Tread Carefully Support Senior United States $100k-$150k Open Ghost Job? BabylistTread CarefullySupportSeniorUnited States$100k-$150kOpenGhost Job?RemoteSee listing 17 Feb 26

Senior Support & Enablement Operations Analyst OpenClosed The job description is thorough and well-considered, and the pay is excellent, as are the benefits (among which are 100% company-paid for employees and dependents!). This is a high-ranking Eh, It's Probably Fine.

Eh, It's Probably Fine Not yet rated Docker Eh, It's Probably Fine Support Senior United States Canada $100k-$150k Open DockerEh, It's Probably FineSupportSeniorUnited StatesCanada$100k-$150kOpenGhost Job?RemoteSee listing 17 Feb 26

Manager, Customer Service (Canada) OpenClosed Whatever. You know what I'd say here if I weren't so goddamned tired. You know, from all the fucking capitalism.

BINGO Not yet rated Quince BINGO Support Lead / Manager Full-time Onsite Ontario Canada QuinceBINGOSupportLead / ManagerFull-timeOnsiteOntarioCanada$100k-$150kClosedSee listing 10 Feb 26

Technical Writer III OpenClosed Not much to say about this one; the duties and qualifications seem pretty straightforward, and the salary is decent for a Docs role. Solid Eh, It's Probably Fine.

Eh, It's Probably Fine Not yet rated Ping Eh, It's Probably Fine Knowledge & Education Technical & Engineering Mid-level Full-time United States $100k-$150k PingEh, It's Probably FineKnowledge & EducationTechnical & EngineeringMid-levelFull-timeUnited States$100k-$150kClosedRemoteSee listing 10 Feb 26

Manager, Technical Support - Shifted Work Week OpenClosed The duties are well-articulated and reasonable for the role. I think it really is fine? And the requirements are all normal too, the benefits section actually contains benefits, and the salary is great at $115,000 - $143,000.

Eh, It's Probably Fine Not yet rated Ping Eh, It's Probably Fine Technical & Engineering Lead / Manager Full-time United States $100k-$150k Closed PingEh, It's Probably FineTechnical & EngineeringLead / ManagerFull-timeUnited States$100k-$150kClosedRemoteSee listing 09 Feb 26

Support Engineer OpenClosed Look, I'm being kind by only putting this in BINGO.

BINGO Not yet rated Finix BINGO Technical & Engineering Mid-level Full-time Onsite California United States FinixBINGOTechnical & EngineeringMid-levelFull-timeOnsiteCaliforniaUnited States$100k-$150kClosedSee listing 24 Mar 25

Customer Success Manager (Technical) OpenClosed Welp, a red flag right up front. What a way to dive back into Bad Job Bingo!

BINGO Not yet rated Zip BINGO Success Senior Onsite New York United States $100k-$150k ZipBINGOSuccessSeniorOnsiteNew YorkUnited States$100k-$150kClosedSee listing 23 Mar 25

Senior Customer Success Manager OpenClosed Overall, it's a pretty straightforward Success position with decent pay. They don't mention benefits, which I'd address in the interview process, but otherwise it's a solid Eh, It's Probably Fine.

Eh, It's Probably Fine Not yet rated Relyance Eh, It's Probably Fine Success Senior Full-time Texas Missouri Oklahoma RelyanceEh, It's Probably FineSuccessSeniorFull-timeTexasMissouriOklahomaIllinoisUnited States$100k-$150kClosedRemoteSee listing 21 Oct 24

Customer Success Operations Manager OpenClosed Ding ding ding, we have a (BINGO) winner.

BINGO Not yet rated CoreWeave BINGO Success Head of / Director Full-time New Jersey New York United States CoreWeaveBINGOSuccessHead of / DirectorFull-timeNew JerseyNew YorkUnited States$100k-$150kClosedRemoteSee listing 21 Oct 24

Customer Success Manager OpenClosed So this role isn't for candidates who'd describe themselves as sloth-like ditherers fond of throwing up impediments? Phew, really dodged a bullet by making that clear.

Eh, It's Probably Fine Not yet rated BetterCloud Eh, It's Probably Fine Success Early Career Full-time United States $100k-$150k Closed BetterCloudEh, It's Probably FineSuccessEarly CareerFull-timeUnited States$100k-$150kClosedRemoteSee listing 07 Oct 24

Staff Customer Support Team Manager OpenClosed For roles in companies like these, upsides for some can be downsides for others: they're often really old-school working environments that tend to favor stability over rapid innovation. You skip a lot of the startup bullshit, but obviously, Business Granddaddies come with their own kind of bullshit.

Eh, It's Probably Fine Not yet rated GE Vernova Eh, It's Probably Fine Support Lead / Manager Full-time Massachusetts United States Ontario GE VernovaEh, It's Probably FineSupportLead / ManagerFull-timeMassachusettsUnited StatesOntarioCanada$100k-$150kClosedRemoteSee listing 07 Oct 24

Customer Operations Lead OpenClosed This role will already be leading the whole Support function, that it's not already at least a manager-level role is, frankly, absurd.

Seriously, Maybe Don't Not yet rated Motion Seriously, Maybe Don't Support Lead / Manager Full-time United States $100k-$150k Closed MotionSeriously, Maybe Don'tSupportLead / ManagerFull-timeUnited States$100k-$150kClosedRemoteSee listing 23 Sep 24

Sr Director, Customer Experience OpenClosed It is so infuriating when companies want the credit of giving a salary without actually giving the salary, which is such utter bullshit, especially from a company with stated values of "Trustworthiness" and "Accountability."

Tread Carefully Not yet rated Stride Tread Carefully Experience Head of / Director Full-time Virginia United States $100k-$150k StrideTread CarefullyExperienceHead of / DirectorFull-timeVirginiaUnited States$100k-$150kClosedRemoteSee listing 23 Sep 24

Founding Support Engineer OpenClosed This is essentially a Director role with engineer duties, and right now, the salary is only compensating for one of those things.

Tread Carefully Not yet rated Mintlify By The Audience Tread Carefully Technical & Engineering Head of / Director Full-time Onsite California MintlifyBy The AudienceTread CarefullyTechnical & EngineeringHead of / DirectorFull-timeOnsiteCaliforniaUnited States$100k-$150kClosedSee listing 15 Sep 24

Director, Support OpenClosed It seems like a pretty straightforward Director role, but this is one of those times where playing Bad Job Bingo is more an art than a science because I'm getting a weird vibe from this job description.

Tread Carefully Not yet rated Instinct Science Tread Carefully Support Head of / Director Full-time United States $100k-$150k Closed Instinct ScienceTread CarefullySupportHead of / DirectorFull-timeUnited States$100k-$150kClosedRemoteSee listing 09 Sep 24

CX Systems Administrator III OpenClosed Seems like an interesting role that doesn't come up often. We have the usual suspects ("fast-paced, dynamic environment," hello darkness, my old friend), but otherwise, nothing especially worrisome.

Eh, It's Probably Fine Not yet rated Calendly Eh, It's Probably Fine Other Senior Full-time United States $100k-$150k Closed CalendlyEh, It's Probably FineOtherSeniorFull-timeUnited States$100k-$150kClosedRemoteSee listing 09 Sep 24

Customer Experience Manager, Platinum Desk OpenClosed Overall, there are positive culture signals for the company, but I'm concerned that this position will be stretched too thin to provide the leadership and mentorship Robinhood wants to see, and there's some scope creep I'd ask about as an interviewee.

Tread Carefully Not yet rated Robinhood Tread Carefully Experience Lead / Manager Full-time Onsite Colorado Illinois RobinhoodTread CarefullyExperienceLead / ManagerFull-timeOnsiteColoradoIllinoisFloridaTexasUnited States$100k-$150kClosedSee listing 08 Sep 24

Director, Customer Experience OpenClosed Y'all, the noise I made when I saw "CX Director, MeUndies" in the #jobs channel in ElevateCX. WOOOOOOOOOO. Okay, for real. I can do this. I am a serious professional.

Tread Carefully Not yet rated MeUndies Tread Carefully Experience Head of / Director Full-time Onsite California United States MeUndiesTread CarefullyExperienceHead of / DirectorFull-timeOnsiteCaliforniaUnited States$100k-$150kClosedSee listing 08 Sep 24

Support Engineer OpenClosed Identical to the other Support Engineer roles for Grafana, just in a different US time zone. Still great.

Green Means Go Not yet rated Grafana Labs Green Means Go Technical & Engineering Mid-level Full-time US Western time zones $100k-$150k Closed Grafana LabsGreen Means GoTechnical & EngineeringMid-levelFull-timeUS Western time zones$100k-$150kClosedSee listing 31 Aug 24

Support Engineer OpenClosed Identical to the other Support Engineer roles for Grafana, just in a different US time zone. Still great.

Green Means Go Not yet rated Grafana Labs Green Means Go Technical & Engineering Mid-level Full-time US Eastern time zones $100k-$150k Closed Grafana LabsGreen Means GoTechnical & EngineeringMid-levelFull-timeUS Eastern time zones$100k-$150kClosedSee listing 31 Aug 24

Support Engineer OpenClosed Identical to the other Support Engineer roles for Grafana, just in a different US time zone. Still great.

Green Means Go Not yet rated Grafana Labs Green Means Go Technical & Engineering Mid-level Full-time US Central time zones $100k-$150k Closed Grafana LabsGreen Means GoTechnical & EngineeringMid-levelFull-timeUS Central time zones$100k-$150kClosedRemoteSee listing 31 Aug 24

Support Engineer OpenClosed Y'all. They just...describe what they want. They're not asking for "intelligent rockstars!" I'm verklempt.

Green Means Go Not yet rated Grafana Labs Green Means Go Technical & Engineering Mid-level Full-time US Western time zones US Central time zones US Eastern time zones Grafana LabsGreen Means GoTechnical & EngineeringMid-levelFull-timeUS Western time zonesUS Central time zonesUS Eastern time zonesUnited States$100k-$150kClosedRemoteSee listing 31 Aug 24

Voice of Customer Manager OpenClosed Seems like a neat role, although I do wish the salary range was higher.

Eh, It's Probably Fine Not yet rated Clio Eh, It's Probably Fine Success Senior Full-time Onsite Alberta British Columbia ClioEh, It's Probably FineSuccessSeniorFull-timeOnsiteAlbertaBritish ColumbiaOntarioCanada$100k-$150kClosedSee listing 26 Aug 24

Knowledge Strategist OpenClosed Sounds like a neat Knowledge role, and the pay is great (especially for Knowledge work, which is often undervalued).

Eh, It's Probably Fine Not yet rated Airbnb Eh, It's Probably Fine Knowledge & Education Senior Full-time Alabama California Florida AirbnbEh, It's Probably FineKnowledge & EducationSeniorFull-timeAlabamaCaliforniaFloridaGeorgiaIllinoisMinnesotaMississippiNevadaNew JerseyNew YorkNorth CarolinaOhioOregonPennsylvaniaTennesseeTexasWashington$100k-$150kClosedRemoteSee listing 26 Aug 24

Senior Contact Center Operations Strategist OpenClosed Seems fine, very corporate, but they're honest about that. Benefits are fine; pay is mostly okay – I think the low end is a little too low for a senior role, but not so low that it's a major flag.

Eh, It's Probably Fine Not yet rated Genesys Eh, It's Probably Fine Support Senior Full-time Colorado Indiana United States GenesysEh, It's Probably FineSupportSeniorFull-timeColoradoIndianaUnited States$100k-$150kClosedRemoteSee listing 26 Aug 24

Senior Customer Success Manager OpenClosed Seems good! No major flags and the benefits are great. Salary seems a little on the low side for a Senior Customer Success Manager, but if it's just a base salary with commission, it could be great.

Eh, It's Probably Fine Not yet rated Carrot Fertility Eh, It's Probably Fine Success Senior Full-time Worldwide $100k-$150k Closed Carrot FertilityEh, It's Probably FineSuccessSeniorFull-timeWorldwide$100k-$150kClosedRemoteSee listing 25 Aug 24

Customer Success Manager, Strategic Accounts OpenClosed I debated on whether to rate this one as Tread Carefully or BINGO, and decided on BINGO because of the EEO statement.

BINGO Not yet rated Drata BINGO Success Senior Full-time United States $100k-$150k Closed DrataBINGOSuccessSeniorFull-timeUnited States$100k-$150kClosedRemoteSee listing 19 Aug 24

Customer Success Manager, High Touch OpenClosed This job was fine, fine, mostly fine until we hit the last bits of it, and then it started telling one hell of a story.

BINGO Not yet rated Drata BINGO Success Mid-level Full-time United States $100k-$150k Closed DrataBINGOSuccessMid-levelFull-timeUnited States$100k-$150kClosedRemoteSee listing 19 Aug 24

Enterprise Customer Success Manager OpenClosed Still as obnoxious as the other two listings on the job board.

Seriously, Maybe Don't Not yet rated Finout Seriously, Maybe Don't Success Mid-level Full-time Hybrid New York $100k-$150k FinoutSeriously, Maybe Don'tSuccessMid-levelFull-timeHybridNew York$100k-$150kClosedSee listing 15 Aug 24

Community Manager OpenClosed This seems like a somewhat hybrid role between standard Community work and Support work, which I always enjoy seeing. Given the duties, I do wish this were a more senior title, although the pay is great regardless.

Eh, It's Probably Fine Not yet rated Medium Eh, It's Probably Fine Mid-level Full-time United States $100k-$150k Closed Remote MediumEh, It's Probably FineMid-levelFull-timeUnited States$100k-$150kClosedRemoteCommunitySee listing 21 Jul 24

Program Manager, Community OpenClosed Again, the salary range is really wide, and the low end sucks. But everything else seems pretty straightforward.

Eh, It's Probably Fine Not yet rated Twitch Eh, It's Probably Fine Mid-level Full-time Onsite New York United States $100k-$150k TwitchEh, It's Probably FineMid-levelFull-timeOnsiteNew YorkUnited States$100k-$150kClosedCommunitySee listing 01 Jul 24

Sr. Policy Manager, Trust & Safety OpenClosed I am really struggling to understand this role at Match Group in comparison to the Trust & Safety Policy Manager role at Tinder (one of the dating apps in Match Group's portfolio).

Tread Carefully Not yet rated Match Group Tread Carefully Lead / Manager Full-time Hybrid New York United States $100k-$150k Match GroupTread CarefullyLead / ManagerFull-timeHybridNew YorkUnited States$100k-$150kClosedTrust & SafetySee listing 01 Jul 24

Trust & Safety Policy Manager OpenClosed I'm upgrading this to Tread Carefully based on their wisdom, but I'm still concerned that the junior title and experience requirements coupled with the pretty senior job duties is not a great mix for success.

Tread Carefully Not yet rated Tinder Tread Carefully Lead / Manager Full-time Hybrid California United States $100k-$150k TinderTread CarefullyLead / ManagerFull-timeHybridCaliforniaUnited States$100k-$150kClosedTrust & SafetySee listing 01 Jul 24

Enterprise Customer Experience Manager OpenClosed When I see the word "diplomatic" or any variation, I immediately start to worry about internal collaboration culture (or lack thereof).

Tread Carefully Not yet rated Vimeo Tread Carefully Experience Lead / Manager Full-time Onsite New York United States VimeoTread CarefullyExperienceLead / ManagerFull-timeOnsiteNew YorkUnited States$100k-$150kClosedSee listing 01 Jul 24

Director, Customer Support OpenClosed How good are you at plastering on a smile while a middle-aged white dude is screaming at you?

Seriously, Maybe Don't Not yet rated Reveleer Seriously, Maybe Don't Support Head of / Director Full-time United States $100k-$150k Closed ReveleerSeriously, Maybe Don'tSupportHead of / DirectorFull-timeUnited States$100k-$150kClosedRemoteSee listing 09 Jun 24

Head of Customer Experience OpenClosed The company has an informative Careers page and the job duties make sense overall, but I'm going to say Tread Carefully for this one.

Tread Carefully Not yet rated Passport Shipping Tread Carefully Experience Head of / Director Full-time United States Canada $100k-$150k Passport ShippingTread CarefullyExperienceHead of / DirectorFull-timeUnited StatesCanada$100k-$150kClosedRemoteSee listing 09 Jun 24

Senior Technical Support Engineer OpenClosed This company and job has the dubious honor of spawning not one, but TWO new BJB entries. I bet you can guess which ones.

Seriously, Maybe Don't Not yet rated Finout Seriously, Maybe Don't Technical & Engineering Senior Full-time Hybrid New York United States FinoutSeriously, Maybe Don'tTechnical & EngineeringSeniorFull-timeHybridNew YorkUnited States$100k-$150kClosedSee listing 09 Jun 24

Community Lead OpenClosed I am reading these job duties, and y'all, "you will sit at the intersection of product, marketing and customer support," my ass. This role is three whole jobs. Does no one else work at this company?

Seriously, Maybe Don't Not yet rated Seriously, Maybe Don't Lead / Manager Full-time New York Massachusetts United States $100k-$150k Closed Seriously, Maybe Don'tLead / ManagerFull-timeNew YorkMassachusettsUnited States$100k-$150kClosedRemoteCommunitySunoSee listing 03 Jun 24

Client Support Lead OpenClosed Okay, for starters, none (save one) of the duties listed in this JD are Lead-level duties. They clearly want a discount Director/VP of Support. (And at $70k-$150k, we're talking a *real* discount.)

BINGO Not yet rated Mindbloom BINGO Support Lead / Manager Full-time United States $100k-$150k Closed MindbloomBINGOSupportLead / ManagerFull-timeUnited States$100k-$150kClosedRemoteSee listing 12 Mar 24