Tagged

Colorado

34 entries

Customer Experience Manager OpenClosed Friends, the way I laughed. Funny uh-oh, not funny ha-ha. Run! Run away from this egotistical, self-deceiving micromanager!

BINGO Not yet rated Raide BINGO Experience Lead / Manager Onsite Full-time Colorado United States RaideBINGOExperienceLead / ManagerOnsiteFull-timeColoradoUnited States$50k-$100kOpenSee listing 06 Apr 26

Director, Customer Operations OpenClosed Scribd is being transparent about not being a customer-first organization in which every team contributes to customer happiness. It's saying the company doesn't want to deal with customers, and you're constantly going to be nagging them for the smallest scraps to improve the customer experience.

Tread Carefully Not yet rated Scribd, Inc.Tread Carefully Support Head of / Director Full-time Arizona California Colorado Scribd, Inc.Tread CarefullySupportHead of / DirectorFull-timeArizonaCaliforniaColoradoFloridaGeorgiaMassachusettsIllinoisNew YorkOregonTexasUtahWashingtonBritish ColumbiaOntarioCanadaMexico$150k-$200kOpenSee listing 18 Mar 26

Director of Customer Operations (Data Center) OpenClosed Hmm, I have a feeling that going from the Twilio job to this one will be a big leap. Or maybe more like a sharp drop.

BINGO Not yet rated Riot Platforms BINGO Experience Head of / Director Onsite Full-time Travel Required Colorado Riot PlatformsBINGOExperienceHead of / DirectorOnsiteFull-timeTravel RequiredColoradoUnited States$150k-$200kOpenSee listing 15 Mar 26

Technical Support Operations Manager OpenClosed I do like their focus on actually pitching themselves to candidates as a good place to work—that's refreshing, especially after the stinkers in BINGO and Seriously, Maybe Don't.

Green Means Go Not yet rated Recurly Green Means Go Technical & Engineering Lead / Manager Hybrid Full-time Colorado United States RecurlyGreen Means GoTechnical & EngineeringLead / ManagerHybridFull-timeColoradoUnited States$100k-$150kClosedSee listing 10 Mar 26

Associate Manager, Customer Experience OpenClosed Automatic BINGO! Damn, I don't think that's ever happened so fast. (It's the first thing you see on Ramp's Careers page).

BINGO Not yet rated Ramp BINGO Experience Lead / Manager Hybrid Full-time Colorado Florida RampBINGOExperienceLead / ManagerHybridFull-timeColoradoFloridaNew YorkCaliforniaUnited States$100k-$150kOpenSee listing 10 Mar 26

Technical Support Team Lead OpenClosed Pitiful. I see they only care that you're eating at work. Go home to your family and be hungry, I guess.

BINGO Not yet rated Grubhub BINGO Support Lead / Manager Full-time Onsite Colorado United States GrubhubBINGOSupportLead / ManagerFull-timeOnsiteColoradoUnited States$50k-$100kClosedSee listing 03 Mar 26

Customer Support Specialist OpenClosed Really puts that DEI statement into perspective, though. "We encourage underrepresented minorities to be underpaid in this role, which will affect their future compensation for years, if not forever."

Tread Carefully Not yet rated Wheel Tread Carefully Support Mid-level Full-time Georgia Texas Massachusetts WheelTread CarefullySupportMid-levelFull-timeGeorgiaTexasMassachusettsIllinoisColoradoNew YorkCaliforniaWashingtonUnited StatesClosed$0k-$50kRemoteSee listing 23 Feb 26

Customer Support Specialist (Product Expert) OpenClosed I don't even remember which job I was supposed to be rating. Goddamn. Oh right, Customer Support Specialist. I'm sure this will be *fine.*

Seriously, Maybe Don't Not yet rated Klaviyo Seriously, Maybe Don't Support Mid-level Full-time IT IS A MYSTERY Colorado United States KlaviyoSeriously, Maybe Don'tSupportMid-levelFull-timeIT IS A MYSTERYColoradoUnited States$50k-$100kClosedSee listing 17 Feb 26

Support Engineer OpenClosed Well, that's some bullshit! Especially for a hybrid role in Denver. BINGO.

BINGO Not yet rated Checkr BINGO Technical & Engineering Early Career Full-time Hybrid Colorado United States CheckrBINGOTechnical & EngineeringEarly CareerFull-timeHybridColoradoUnited States$50k-$100kClosedSee listing 17 Feb 26

Senior Manager, Enterprise & Strategic Support OpenClosed The rest of the job description seems fine. And while the pay is good for this role, it isn't for frontline roles, which pisses me off, so into Tread Carefully it goes.

Tread Carefully Not yet rated Checkr Tread Carefully Support Senior Full-time Hybrid Colorado Tennessee CheckrTread CarefullySupportSeniorFull-timeHybridColoradoTennesseeUnited StatesTravel Required$150k-$200kOpenGhost Job?See listing 17 Feb 26

Customer Experience Associate OpenClosed Yeah, no. Tread Carefully.

Tread Carefully Not yet rated Melio Tread Carefully Experience Early Career Full-time Colorado United States Closed MelioTread CarefullyExperienceEarly CareerFull-timeColoradoUnited StatesClosedRemote$0k-$50kSee listing 31 Mar 25

Global Head of Partner Support, Google Cloud OpenClosed This whole JD is a sloppy mess, but hey, at least the pay's good?

Tread Carefully Not yet rated Google Tread Carefully Support Head of / Director Full-time Onsite Texas Georgia GoogleTread CarefullySupportHead of / DirectorFull-timeOnsiteTexasGeorgiaColoradoIllinoisFloridaUnited States$200k-$250kClosedSee listing 07 Oct 24

Registered Customer Experience Representative OpenClosed This one is somewhat better for having lower requirements, but still. Boo.

BINGO Not yet rated Robinhood BINGO Experience Early Career Full-time Onsite Colorado Illinois RobinhoodBINGOExperienceEarly CareerFull-timeOnsiteColoradoIllinoisFloridaTexasUnited States$50k-$100kClosedSee listing 09 Sep 24

Customer Experience Representative, Advanced Services OpenClosed I take back everything I said about positive culture signals at Robinhood. It's enough to make you ask yourself: What would Robin Hood do in this situation?

BINGO Not yet rated Robinhood BINGO Experience Mid-level Full-time Onsite Colorado Illinois RobinhoodBINGOExperienceMid-levelFull-timeOnsiteColoradoIllinoisTexasFloridaUnited States$50k-$100kClosedSee listing 08 Sep 24

Customer Experience Manager, Platinum Desk OpenClosed Overall, there are positive culture signals for the company, but I'm concerned that this position will be stretched too thin to provide the leadership and mentorship Robinhood wants to see, and there's some scope creep I'd ask about as an interviewee.

Tread Carefully Not yet rated Robinhood Tread Carefully Experience Lead / Manager Full-time Onsite Colorado Illinois RobinhoodTread CarefullyExperienceLead / ManagerFull-timeOnsiteColoradoIllinoisFloridaTexasUnited States$100k-$150kClosedSee listing 08 Sep 24

Vice President, Customer Care OpenClosed You should do a general internet search for Therapy Brands. The results are...not good, particularly in light of the fuss they make about how awesome they are on their Careers page.

Seriously, Maybe Don't Not yet rated Therapy Brands Seriously, Maybe Don't Support Executive Full-time Alabama Arkansas Arizona Therapy BrandsSeriously, Maybe Don'tSupportExecutiveFull-timeAlabamaArkansasArizonaColoradoConnecticutDelawareFloridaGeorgiaKansasKentuckyLouisianaMaineMassachusettsIdahoIowaMichiganMinnesotaMarylandMississippiMissouriMontanaNebraskaNorth CarolinaNorth DakotaNew HampshireNew JerseyNew MexicoNew YorkNevadaOhioOklahomaOregonPennsylvaniaRhode IslandIllinoisSouth CarolinaTennesseeTexasUtahVirginiaWashingtonWisconsinIndianaNo comp givenClosedRemoteSee listing 02 Sep 24

Manager of Technical Support OpenClosed It is galling – to say the least – to see Siena hiring human support for their product when they're happy enough for it to fuel an exaggerated AI craze that's led to a CX employment crisis everywhere else. The words irony and hypocrisy come to mind.

Seriously, Maybe Don't Not yet rated Siena Seriously, Maybe Don't Technical & Engineering Lead / Manager Full-time Texas Massachusetts Colorado SienaSeriously, Maybe Don'tTechnical & EngineeringLead / ManagerFull-timeTexasMassachusettsColoradoFloridaNew YorkOregonUnited StatesOntarioCanadaIrelandUnited KingdomPortugalEurope"Competitive" comp not givenClosedRemoteSee listing 31 Aug 24

Senior Contact Center Operations Strategist OpenClosed Seems fine, very corporate, but they're honest about that. Benefits are fine; pay is mostly okay – I think the low end is a little too low for a senior role, but not so low that it's a major flag.

Eh, It's Probably Fine Not yet rated Genesys Eh, It's Probably Fine Support Senior Full-time Colorado Indiana United States GenesysEh, It's Probably FineSupportSeniorFull-timeColoradoIndianaUnited States$100k-$150kClosedRemoteSee listing 26 Aug 24

Customer Experience & Service Transformation Management Manager OpenClosed This job seems fine if very, very corporate.

Eh, It's Probably Fine Not yet rated Accenture Eh, It's Probably Fine Experience Lead / Manager Full-time Hybrid Illinois Virginia AccentureEh, It's Probably FineExperienceLead / ManagerFull-timeHybridIllinoisVirginiaGeorgiaTexasOregonArkansasMassachusettsColoradoIndianaNorth CarolinaIowaMichiganNew JerseyConnecticutCaliforniaWisconsinMinnesotaTennesseeNew YorkOklahomaKansasPennsylvaniaFloridaArizonaWashingtonMissouriUnited States$150k-$200kClosedSee listing 25 Aug 24

Customer Support Manager (Hybrid) OpenClosed All of this together paints a worrying picture of internal culture, especially how it relates to what's expected of the Support function.

Tread Carefully Not yet rated Homebase Tread Carefully Support Lead / Manager Full-time Hybrid Colorado United States HomebaseTread CarefullySupportLead / ManagerFull-timeHybridColoradoUnited States$50k-$100kClosedSee listing 09 Jun 24

Director, Enterprise Digital Support OpenClosed It's a call center director position at a corporate giant, so, you know. Do with that what you will.

Eh, It's Probably Fine Not yet rated Spectrum Eh, It's Probably Fine Support Head of / Director Full-time Onsite Colorado $150k-$200k SpectrumEh, It's Probably FineSupportHead of / DirectorFull-timeOnsiteColorado$150k-$200kClosedSee listing 12 Mar 24

Senior Customer Success Manager, Enterprise Accounts OpenClosed Well-defined (and compensated) role and the company calls out in the JD how much they value their Success team. Obviously depends on how they actually treat the team, but it's nice to see.

Eh, It's Probably Fine Not yet rated Forter Eh, It's Probably Fine Success Senior Full-time Onsite Colorado United States ForterEh, It's Probably FineSuccessSeniorFull-timeOnsiteColoradoUnited States$100k-$150kClosedSee listing 12 Mar 24

Participant Support Specialist OpenClosed I don't know if the hiring manager is an immature manager or what's happening here, but whoever wrote this job description does not have a good grasp of what makes a CX professional successful in their work. The only thing keeping this out of BINGO is that the salary is decent.

Tread Carefully Not yet rated Guideline Tread Carefully Support Early Career Full-time Colorado Washington United States GuidelineTread CarefullySupportEarly CareerFull-timeColoradoWashingtonUnited States$50k-$100kClosedRemoteSee listing 12 Mar 24

Customer Success Training Specialist OpenClosed Given the work this role will be doing and how often they will be working with senior leadership, I think it probably should have a more senior title and a slightly higher salary range.

Eh, It's Probably Fine Not yet rated Guideline Eh, It's Probably Fine Knowledge & Education Mid-level Full-time California Colorado Florida GuidelineEh, It's Probably FineKnowledge & EducationMid-levelFull-timeCaliforniaColoradoFloridaMaineMarylandMassachusettsNorth CarolinaNew YorkTexasWashingtonUnited StatesClosedRemote$50k-$100kSee listing 12 Mar 24

Customer Onboarding Specialist OpenClosed OY WITH THE POODLES ALREADY.

Eh, It's Probably Fine Not yet rated Guideline Eh, It's Probably Fine Success Mid-level Full-time Colorado Florida Maine GuidelineEh, It's Probably FineSuccessMid-levelFull-timeColoradoFloridaMaineMarylandMassachusettsNorth CarolinaTexasWashingtonUnited States$50k-$100kClosedRemoteSee listing 12 Mar 24

Customer Experience Team Lead OpenClosed Y'all know by now that it doesn't sit well with me when leadership roles are well-compensated and frontline roles are not.

Tread Carefully Not yet rated monday.com Tread Carefully Experience Lead / Manager Full-time Hybrid Colorado United States monday.comTread CarefullyExperienceLead / ManagerFull-timeHybridColoradoUnited States$50k-$100kClosedSee listing 11 Mar 24

Customer Experience Advocate OpenClosed That salary is too low for what they want this role to do, especially considering it's not entry-level and they're a SaaS tech company.

Tread Carefully Not yet rated monday.com Tread Carefully Experience Early Career Full-time Hybrid Colorado United States monday.comTread CarefullyExperienceEarly CareerFull-timeHybridColoradoUnited States$50k-$100kClosedSee listing 11 Mar 24

Manager of Customer Support OpenClosed Every time they talk about how fun they are, another venture capitalist gets a little red flag pocket square.

BINGO Not yet rated Homebot BINGO Support Lead / Manager Full-time Hybrid Colorado United States HomebotBINGOSupportLead / ManagerFull-timeHybridColoradoUnited States$50k-$100kClosedSee listing 11 Mar 24

Support and Solutions Specialist OpenClosed

BINGO Not yet rated Legacy.com BINGO Support Mid-level Full-time Arizona Colorado Indiana Legacy.comBINGOSupportMid-levelFull-timeArizonaColoradoIndianaKentuckyLouisianaMaineNorth CarolinaNew YorkPennsylvaniaTexasUtahVirginiaWisconsinClosed$0k-$50kRemoteSee listing 15 Feb 24

Senior Director, Technical Support Engineering OpenClosed Salary range is wide but high enough that I don't think anyone will really care.

Eh, It's Probably Fine Not yet rated Datadog Eh, It's Probably Fine Technical & Engineering Head of / Director Full-time Hybrid Colorado Massachusetts DatadogEh, It's Probably FineTechnical & EngineeringHead of / DirectorFull-timeHybridColoradoMassachusettsCaliforniaUnited States$250k-$300kClosedSee listing 15 Feb 24

Senior Director, Trust & Safety OpenClosed Excellent benefits, including 4-day work weeks. That *might* have something to do with the Kickstarter union. I'm just saying.

Eh, It's Probably Fine Not yet rated Kickstarter PBC Eh, It's Probably Fine Head of / Director Full-time California Colorado Connecticut Florida Kickstarter PBCEh, It's Probably FineHead of / DirectorFull-timeCaliforniaColoradoConnecticutFloridaGeorgiaIllinoisMassachusettsMarylandNorth CarolinaNew JerseyNew YorkOregonVirginiaWashingtonUnited StatesOntarioBritish ColumbiaCanadaUnited Kingdom$150k-$200kClosedRemoteTrust & SafetySee listing 02 Feb 24

Principal Customer Success Manager OpenClosed There's an identical role open for San Francisco on Checkr's Jobs page.

Eh, It's Probably Fine Not yet rated Checkr Eh, It's Probably Fine Success Senior Full-time Hybrid Colorado United States CheckrEh, It's Probably FineSuccessSeniorFull-timeHybridColoradoUnited States$150k-$200kClosedSee listing 19 Jan 24

Business Systems Analyst, Support Operations OpenClosed

Eh, It's Probably Fine Not yet rated Checkr Eh, It's Probably Fine Support Mid-level Full-time Hybrid Colorado United States CheckrEh, It's Probably FineSupportMid-levelFull-timeHybridColoradoUnited States$100k-$150kClosedSee listing 19 Jan 24

Technical Support Engineer OpenClosed This role requires at least 5 years experience, is highly technical, and is described as “designed to deliver a higher level of partnership with the customer and is not a traditional ticket-by-ticket technical support role.” So why is the pay so low?

Tread Carefully Not yet rated Qualia Tread Carefully Technical & Engineering Senior Full-time Colorado United States $50k-$100k QualiaTread CarefullyTechnical & EngineeringSeniorFull-timeColoradoUnited States$50k-$100kClosedRemoteSee listing 16 Jan 24