Tagged

Success

Roles that involve proactively helping customers onboard to a product post-sale, and helping customers use the product to the greatest effect. Success assistance is usually offered via email, phone call, and/or video conference.

102 entries

Customer Success Associate OpenClosed Because AI is famous for being fair and unburdened by the biases of its creators!

Tread Carefully Not yet rated Findigs Tread Carefully Success Early Career Onsite Full-time United States New York FindigsTread CarefullySuccessEarly CareerOnsiteFull-timeUnited StatesNew York$50k-$100kOpenSee listing 16 Jun 26

Head of Customer Experience OpenClosed You know that TikTok meme, the one where someone is doing something stupid and the saxophone just keeps getting louder? That is basically my entire career doing Bad Job Bingo on AI jobs.

BINGO Not yet rated TensorWave BINGO Success Head of / Director Onsite Full-time United States Nevada TensorWaveBINGOSuccessHead of / DirectorOnsiteFull-timeUnited StatesNevadaNo comp givenOpenSee listing 16 Jun 26

Customer Success Manager (Remote) OpenClosed I'm not entirely certain Rankbreeze is a real company. There's no About Us or Careers page, just a very barebones website that features people talking about Rankbreeze at some kind of conference? It all just feels weird and fishy.

Seriously, Maybe Don't Not yet rated Rankbreeze Seriously, Maybe Don't Success Early Career Contract Canada Open $0k-$50k RankbreezeSeriously, Maybe Don'tSuccessEarly CareerContractCanadaOpen$0k-$50kRemoteSee listing 08 Jun 26

Customer Success Manager OpenClosed Someone's health is not a product. That they're treating it like one is a big, big problem.

Tread Carefully Not yet rated Doctronic Tread Carefully Success Mid-level Hybrid Full-time New York United States DoctronicTread CarefullySuccessMid-levelHybridFull-timeNew YorkUnited States$100k-$150kClosedSee listing 07 Apr 26

Commercial Manager (Construction) OpenClosed Dudes out here founding companies instead of going to therapy.

Seriously, Maybe Don't Not yet rated Laminar Seriously, Maybe Don't Success Mid-level Full-time United Kingdom "Competitive" comp not given Open LaminarSeriously, Maybe Don'tSuccessMid-levelFull-timeUnited Kingdom"Competitive" comp not givenOpenGhost Job?RemoteSee listing 07 Apr 26

Customer Success Manager, Fintech/BNPL OpenClosed I was just thinking how unusual it is for Success roles to appear in the Green Means Go category, and now we have two. Neat!

Green Means Go Not yet rated Stripe Green Means Go Success Senior Full-time United States $200k-$250k Closed StripeGreen Means GoSuccessSeniorFull-timeUnited States$200k-$250kClosedRemoteSee listing 24 Feb 26

Manager, Customer Success Management OpenClosed Seems great. We get a little more information about the seniority of this role, so I don't really have any concerns about the responsibilities, and the pay seems great for the region.

Green Means Go Not yet rated Stripe Green Means Go Success Lead / Manager Full-time Onsite United Kingdom $150k-$200k StripeGreen Means GoSuccessLead / ManagerFull-timeOnsiteUnited Kingdom$150k-$200kClosedSee listing 24 Feb 26

Customer Success Manager OpenClosed Overall, this is a solid Eh, It's Probably Fine. Aside from a few flags (and asking for salary expectations on the application), it seems like a decent remote role with good benefits.

Eh, It's Probably Fine Not yet rated Procurify Eh, It's Probably Fine Success Mid-level Full-time British Columbia Canada $50k-$100k ProcurifyEh, It's Probably FineSuccessMid-levelFull-timeBritish ColumbiaCanada$50k-$100kClosedRemoteSee listing 31 Mar 25

Customer Success Manager OpenClosed I think the AI is confused about what Customer Success does.

BINGO Not yet rated Tabs BINGO Success Senior Full-time Onsite New York United States TabsBINGOSuccessSeniorFull-timeOnsiteNew YorkUnited States"Competitive" comp not givenClosedGhost Job?See listing 31 Mar 25

Customer Success Manager (Technical) OpenClosed Welp, a red flag right up front. What a way to dive back into Bad Job Bingo!

BINGO Not yet rated Zip BINGO Success Senior Onsite New York United States $100k-$150k ZipBINGOSuccessSeniorOnsiteNew YorkUnited States$100k-$150kClosedSee listing 23 Mar 25

Senior Customer Success Manager OpenClosed No compensation, no mentions of benefits anywhere, no idea if it's onsite or remote, and the location is just "Usa, New York Office." Honestly, I'm not even convinced this is a real company. I'm gonna say Seriously, Maybe Don't.

Seriously, Maybe Don't Not yet rated Autone Seriously, Maybe Don't Success Senior I DON'T EVEN THINK THEY KNOW IT IS A MYSTERY United States Closed AutoneSeriously, Maybe Don'tSuccessSeniorI DON'T EVEN THINK THEY KNOWIT IS A MYSTERYUnited StatesClosedSee listing 21 Oct 24

Senior Customer Success Manager OpenClosed Overall, it's a pretty straightforward Success position with decent pay. They don't mention benefits, which I'd address in the interview process, but otherwise it's a solid Eh, It's Probably Fine.

Eh, It's Probably Fine Not yet rated Relyance Eh, It's Probably Fine Success Senior Full-time Texas Missouri Oklahoma RelyanceEh, It's Probably FineSuccessSeniorFull-timeTexasMissouriOklahomaIllinoisUnited States$100k-$150kClosedRemoteSee listing 21 Oct 24

Customer Success Manager, Mid-Market OpenClosed Still just vibes, still a BINGO.

BINGO Not yet rated EvenUp BINGO Success Early Career Full-time California Florida Illinois EvenUpBINGOSuccessEarly CareerFull-timeCaliforniaFloridaIllinoisMassachusettsMichiganPennsylvaniaTexasUnited StatesNo comp givenClosedRemoteSee listing 21 Oct 24

Customer Onboarding Specialist OpenClosed Since they're expecting candidates to operate on vibes only, so am I! And my vibes tell me this is a BINGO.

Customer Success Operations Manager OpenClosed Ding ding ding, we have a (BINGO) winner.

BINGO Not yet rated CoreWeave BINGO Success Head of / Director Full-time New Jersey New York United States CoreWeaveBINGOSuccessHead of / DirectorFull-timeNew JerseyNew YorkUnited States$100k-$150kClosedRemoteSee listing 21 Oct 24

Senior Customer Success Manager OpenClosed Aside from the higher experience requirement, it's not at all clear what makes this role more senior than the other Success role. It's not *that* worrisome, but I'd ask about it in interviews.

Eh, It's Probably Fine Not yet rated BetterCloud Eh, It's Probably Fine Success Senior Full-time United States $150k-$200k Closed BetterCloudEh, It's Probably FineSuccessSeniorFull-timeUnited States$150k-$200kClosedRemoteSee listing 07 Oct 24

Customer Success Manager OpenClosed So this role isn't for candidates who'd describe themselves as sloth-like ditherers fond of throwing up impediments? Phew, really dodged a bullet by making that clear.

Eh, It's Probably Fine Not yet rated BetterCloud Eh, It's Probably Fine Success Early Career Full-time United States $100k-$150k Closed BetterCloudEh, It's Probably FineSuccessEarly CareerFull-timeUnited States$100k-$150kClosedRemoteSee listing 07 Oct 24

Client Success Manager OpenClosed The belly laugh I just gave at a company that constantly repeats itself and can barely put together a sentence requiring "flawless detail orientation." Pretty sure it's the only thing keeping me from slipping into a boredom-induced coma.

Tread Carefully Not yet rated Resource Innovations Tread Carefully Success Mid-level Full-time Utah United States "Competitive" comp not given Resource InnovationsTread CarefullySuccessMid-levelFull-timeUtahUnited States"Competitive" comp not givenClosedRemoteSee listing 07 Oct 24

Client Success Manager OpenClosed Well, this took a turn. Between this casual ableism, the lack of salary transparency despite competitive claims, and their ask for compensation expectations on the application, the JD practically puts itself in Tread Carefully.

Tread Carefully Not yet rated Datamaran Tread Carefully Success Early Career Full-time Hybrid New York United States DatamaranTread CarefullySuccessEarly CareerFull-timeHybridNew YorkUnited States"Competitive" comp not givenClosedSee listing 23 Sep 24

Onboarding Manager OpenClosed Seems like a pretty straightforward onboarding role, with the usual startup suspects ("fun" team, fast-paced environment, adapt to change/challenges, let's do the time warp again). Nothing too concerning, and the pay is good for an early-career gig.

Eh, It's Probably Fine Not yet rated Mangomint Eh, It's Probably Fine Success Early Career Full-time United States $50k-$100k Closed MangomintEh, It's Probably FineSuccessEarly CareerFull-timeUnited States$50k-$100kClosedRemoteSee listing 23 Sep 24

Customer Success Manager OpenClosed And by "ability to work under pressure" they mean okay with slowly being crushed under the weight of expectations, inexperience, and your 300-500 accounts until you're a tiny, person-shaped material denser than osmium.

Seriously, Maybe Don't Not yet rated finally Seriously, Maybe Don't Success Early Career Full-time Onsite Florida United States finallySeriously, Maybe Don'tSuccessEarly CareerFull-timeOnsiteFloridaUnited StatesNo comp givenClosedGhost Job?See listing 23 Sep 24

Director Of Customer Success OpenClosed Okay, so look. This could just be me. I am highly suspicious and cynical, I fully own that. But everything in this job description just comes across as slightly off. Just, like, this side of reasonable.

BINGO Not yet rated Virtuous BINGO Success Head of / Director Full-time Hybrid Arizona United States VirtuousBINGOSuccessHead of / DirectorFull-timeHybridArizonaUnited States"Competitive" comp not givenClosedSee listing 22 Sep 24

Manager, Customer Success OpenClosed There are two different job titles in this job description, Manager, Customer Success and Customer Success Manager. Which one refers to this role specifically? Your guess is as good as mine.

Tread Carefully Not yet rated SafetyCulture Tread Carefully Success Lead / Manager Full-time Hybrid Missouri United States SafetyCultureTread CarefullySuccessLead / ManagerFull-timeHybridMissouriUnited States"Competitive" comp not givenClosedSee listing 22 Sep 24

Customer Onboarding Manager/ Customer Success Manager- LATAM OpenClosed I swear I entered the role title exactly as it's displayed on the job listing. I'm not sure what's going on with this role, but the title in the actual job description is Customer Onboarding Manager, so...I dunno, man, I'm just the rater.

Tread Carefully Not yet rated SafetyCulture Tread Carefully Success Mid-level Full-time Hybrid Missouri United States SafetyCultureTread CarefullySuccessMid-levelFull-timeHybridMissouriUnited States"Competitive" comp not givenClosedSee listing 22 Sep 24

Customer Onboarding Manager- LATAM OpenClosed Otherwise, it seems like a straightforward onboarding role, but accessibility issues and lack of salary transparency puts it squarely in Tread Carefully.

Tread Carefully Not yet rated SafetyCulture Tread Carefully Success Mid-level Full-time Hybrid Florida United States SafetyCultureTread CarefullySuccessMid-levelFull-timeHybridFloridaUnited States"Competitive" comp not givenClosedSee listing 22 Sep 24

Manager of Customer Success OpenClosed I get that these roles will have some overlap, and seniority may be the biggest differentiator, but I dunno. It strikes me as odd and makes me wonder if they are entirely sure about the team's structure.

Tread Carefully Not yet rated SafetyCulture Tread Carefully Success Lead / Manager Full-time Hybrid United Kingdom "Competitive" comp not given SafetyCultureTread CarefullySuccessLead / ManagerFull-timeHybridUnited Kingdom"Competitive" comp not givenClosedSee listing 22 Sep 24

Director of Customer Success OpenClosed Hoo boy. Why does this read to me as "We will give you no resources, we will change the parameters of success constantly, and we will offer little to no support toward meeting your strategic goals. Good luck!"

BINGO Not yet rated SafetyCulture BINGO Success Head of / Director Full-time Hybrid United Kingdom "Competitive" comp not given SafetyCultureBINGOSuccessHead of / DirectorFull-timeHybridUnited Kingdom"Competitive" comp not givenClosedGhost Job?See listing 22 Sep 24

Head of Customer Success OpenClosed Nope, that's...that's the salary. That's the real salary in reality.

Seriously, Maybe Don't Not yet rated AltScore Seriously, Maybe Don't Success Head of / Director Full-time Argentina Brazil Chile AltScoreSeriously, Maybe Don'tSuccessHead of / DirectorFull-timeArgentinaBrazilChileEcuadorMexicoUnited States$50k-$100kClosedRemoteSee listing 16 Sep 24

Customer Success Manager OpenClosed Can we just acknowledge that maybe it is recklessly, unforgivably irresponsible to allow 20-somethings who appear to have no professional experience before 2022 to be in charge of AI products that could destabilize democracies?

Seriously, Maybe Don't Not yet rated Bland AI Seriously, Maybe Don't Success Early Career Full-time Onsite California United States Bland AISeriously, Maybe Don'tSuccessEarly CareerFull-timeOnsiteCaliforniaUnited States$150k-$200kClosedSee listing 15 Sep 24

Customer Success Manager OpenClosed See the Senior Customer Success Manager position for what Oyster did that pissed me off so much that I automatically BINGOed out this one too.

BINGO Not yet rated Oyster BINGO Success Mid-level Full-time Europe Middle East Africa OysterBINGOSuccessMid-levelFull-timeEuropeMiddle EastAfricaNo comp givenClosedRemoteSee listing 15 Sep 24

Senior Customer Success Manager (Fixed Term Cover) OpenClosed I don't even care what the rest of the job description says. I am invoking my power as Supreme Bad Job Bingo Dictator to automatically BINGO this company out.

BINGO Not yet rated Oyster BINGO Success Senior Full-time Contract Europe Middle East OysterBINGOSuccessSeniorFull-timeContractEuropeMiddle EastAfricaNo comp givenClosedRemoteSee listing 15 Sep 24

Customer Success Manager OpenClosed *MC voice* Ladies, gentlemen, and variations thereupon: here we have the latest and greatest in corporate employee management: Sparring sessions! For when verbally berating your employees just isn't enough. The beatings will continue until performance improves.

Tread Carefully Not yet rated Root Global Tread Carefully Success Mid-level Full-time Germany Europe No comp given Root GlobalTread CarefullySuccessMid-levelFull-timeGermanyEuropeNo comp givenClosedSee listing 02 Sep 24

Customer Success Engineer OpenClosed Yes, I am putting this in Green Means Go despite no salary transparency, only because the hiring location is Europe / Middle East / Africa, which is so broad that it makes giving an actual salary range genuinely difficult, and everything else is just positive signals.

Green Means Go Not yet rated Eppo Green Means Go Success Mid-level Full-time Europe Middle East Africa EppoGreen Means GoSuccessMid-levelFull-timeEuropeMiddle EastAfricaNo comp givenClosedRemoteSee listing 02 Sep 24

Customer Success Manager OpenClosed I thought this was probably otherwise okay until we hit the "Personal Characteristics" section, which was just one red flag after another. Not to mention the "What's In It For You?" section contains no actual benefits, and we've got ourselves a BINGO.

BINGO Not yet rated Guidewheel BINGO Success Mid-level Full-time IT IS A MYSTERY No comp given Closed GuidewheelBINGOSuccessMid-levelFull-timeIT IS A MYSTERYNo comp givenClosedRemoteSee listing 02 Sep 24

Technical Customer Success Manager OpenClosed Kong shows their heart in their values and in the job description. I can see the shape of what they're trying to do, so I'm willing to extend the benefit of the doubt and assume they'll grow over time. I guess we'll see what I hear and how they fare in future JDs!

Eh, It's Probably Fine Not yet rated Kong Eh, It's Probably Fine Success Mid-level Full-time United States $150k-$200k Closed KongEh, It's Probably FineSuccessMid-levelFull-timeUnited States$150k-$200kClosedRemoteSee listing 01 Sep 24

Voice of Customer Manager OpenClosed Seems like a neat role, although I do wish the salary range was higher.

Eh, It's Probably Fine Not yet rated Clio Eh, It's Probably Fine Success Senior Full-time Onsite Alberta British Columbia ClioEh, It's Probably FineSuccessSeniorFull-timeOnsiteAlbertaBritish ColumbiaOntarioCanada$100k-$150kClosedSee listing 26 Aug 24

Customer Success Operations Manager OpenClosed Assuming this isn't just for show and they really are rewarding existing employee work and loyalty, it seems like a green flag to me. Overall, this is a clear job description and I see nothing but positive culture signals, so I'm throwing this in Green Means Go!

Green Means Go Not yet rated Clio Green Means Go Success Lead / Manager Full-time British Columbia Alberta Ontario ClioGreen Means GoSuccessLead / ManagerFull-timeBritish ColumbiaAlbertaOntarioCanadaUnited States$50k-$100kClosedRemoteSee listing 26 Aug 24

Senior Customer Success Manager OpenClosed Seems good! No major flags and the benefits are great. Salary seems a little on the low side for a Senior Customer Success Manager, but if it's just a base salary with commission, it could be great.

Eh, It's Probably Fine Not yet rated Carrot Fertility Eh, It's Probably Fine Success Senior Full-time Worldwide $100k-$150k Closed Carrot FertilityEh, It's Probably FineSuccessSeniorFull-timeWorldwide$100k-$150kClosedRemoteSee listing 25 Aug 24

Customer Success Manager OpenClosed I don't even know what this is supposed to mean, but you should NEVER EVER take on risk on behalf of the company employing you unless you're, like, a firefighter or something. Which this is very much not.

Seriously, Maybe Don't Not yet rated PeopleGrove Seriously, Maybe Don't Success Senior Full-time Virginia United States No comp given PeopleGroveSeriously, Maybe Don'tSuccessSeniorFull-timeVirginiaUnited StatesNo comp givenClosedRemoteSee listing 25 Aug 24

Director of Customer Success OpenClosed I think it would probably be fine, except there's no salary transparency, so into Tread Carefully it goes. Womp Womp.

Tread Carefully Not yet rated Handle Tread Carefully Success Head of / Director Full-time United States No comp given Closed HandleTread CarefullySuccessHead of / DirectorFull-timeUnited StatesNo comp givenClosedRemoteSee listing 25 Aug 24

Manager, Customer Onboarding OpenClosed Well, we're certainly building a narrative here, aren't we?

Tread Carefully Not yet rated Qualio Tread Carefully Success Lead / Manager Full-time United States Canada "Competitive" comp not given QualioTread CarefullySuccessLead / ManagerFull-timeUnited StatesCanada"Competitive" comp not givenClosedRemoteSee listing 25 Aug 24

Director, Customer Success OpenClosed Man, I really want to put this in Eh, It's Probably Fine, but alas, they claim a competitive salary without then sharing the salary. So – well, you know how this ends.

Tread Carefully Not yet rated Qualio Tread Carefully Success Head of / Director Full-time United States Canada "Competitive" comp not given QualioTread CarefullySuccessHead of / DirectorFull-timeUnited StatesCanada"Competitive" comp not givenClosedRemoteSee listing 25 Aug 24

Client Success Manager OpenClosed This one is reader-submitted, and y'all. We're whipping out "unclear if you're joining a cult or a company" for maybe the first time ever, and I HAVEN'T EVEN LOOKED AT A JOB LISTING YET.

Seriously, Maybe Don't Not yet rated Healthpreneur Seriously, Maybe Don't Success Early Career Full-time California United States Closed HealthpreneurSeriously, Maybe Don'tSuccessEarly CareerFull-timeCaliforniaUnited StatesClosedGhost Job?Remote$0k-$50kSee listing 19 Aug 24

Customer Success Manager, Strategic Accounts OpenClosed I debated on whether to rate this one as Tread Carefully or BINGO, and decided on BINGO because of the EEO statement.

BINGO Not yet rated Drata BINGO Success Senior Full-time United States $100k-$150k Closed DrataBINGOSuccessSeniorFull-timeUnited States$100k-$150kClosedRemoteSee listing 19 Aug 24

Customer Success Manager, High Touch OpenClosed This job was fine, fine, mostly fine until we hit the last bits of it, and then it started telling one hell of a story.

BINGO Not yet rated Drata BINGO Success Mid-level Full-time United States $100k-$150k Closed DrataBINGOSuccessMid-levelFull-timeUnited States$100k-$150kClosedRemoteSee listing 19 Aug 24

VP, Customer Success and Technical Operations OpenClosed I'm pretty impressed with the job description overall. They manage to convey the qualities they're looking for without being unnecessarily prescriptive or ableist, they seem to understand well what they're looking for, and the stated goals are unusually grounded for a VP of Success position.

Green Means Go Not yet rated HUMAN Green Means Go Success Executive Full-time Hybrid New York United States HUMANGreen Means GoSuccessExecutiveFull-timeHybridNew YorkUnited States$150k-$200kClosedSee listing 16 Aug 24

Customer Success Specialist, Financial Services OpenClosed This role has the same weird (and ableist) culture signals as the other roles from this company. Also, there's no salary transparency and the application asks for your target comp range, so into Tread Carefully it goes.

Tread Carefully Not yet rated AlphaSense Tread Carefully Success Early Career Full-time Onsite United Kingdom No comp given AlphaSenseTread CarefullySuccessEarly CareerFull-timeOnsiteUnited KingdomNo comp givenClosedSee listing 16 Aug 24

Customer Success Manager (B2B - Presales) OpenClosed This role has the same weird (and ableist) culture signals as the other Manager roles. Also, there's no salary transparency and the application asks for your target comp range, so into Tread Carefully it goes.

Tread Carefully Not yet rated AlphaSense Tread Carefully Success Lead / Manager Full-time Hybrid United Kingdom No comp given AlphaSenseTread CarefullySuccessLead / ManagerFull-timeHybridUnited KingdomNo comp givenClosedSee listing 16 Aug 24

Associate Customer Success Manager OpenClosed Nothing in particular is jumping out at me, but I confess I did skim. Did I mention it's long? Also that salary is as wide as the JD is verbose. One might say comically so.

Tread Carefully Not yet rated GitHub Tread Carefully Success Early Career Full-time United States $50k-$100k Closed GitHubTread CarefullySuccessEarly CareerFull-timeUnited States$50k-$100kClosedRemoteSee listing 15 Aug 24

Enterprise Customer Success Manager OpenClosed Still as obnoxious as the other two listings on the job board.

Seriously, Maybe Don't Not yet rated Finout Seriously, Maybe Don't Success Mid-level Full-time Hybrid New York $100k-$150k FinoutSeriously, Maybe Don'tSuccessMid-levelFull-timeHybridNew York$100k-$150kClosedSee listing 15 Aug 24