Tagged

United Kingdom

28 entries

Commercial Manager (Construction) OpenClosed Dudes out here founding companies instead of going to therapy.

Seriously, Maybe Don't Not yet rated Laminar Seriously, Maybe Don't Success Mid-level Full-time United Kingdom "Competitive" comp not given Open LaminarSeriously, Maybe Don'tSuccessMid-levelFull-timeUnited Kingdom"Competitive" comp not givenOpenGhost Job?RemoteSee listing 07 Apr 26

Customer Operations Manager OpenClosed It seems like a neat role, and the pay and benefits are appropriate (and no mention of attention to detail). Solid Eh, It's Probably Fine!

Eh, It's Probably Fine Not yet rated Sona Eh, It's Probably Fine Other Lead / Manager Hybrid Full-time United Kingdom $50k-$100k SonaEh, It's Probably FineOtherLead / ManagerHybridFull-timeUnited Kingdom$50k-$100kClosedSee listing 06 Apr 26

Manager, Customer Success Management OpenClosed Seems great. We get a little more information about the seniority of this role, so I don't really have any concerns about the responsibilities, and the pay seems great for the region.

Green Means Go Not yet rated Stripe Green Means Go Success Lead / Manager Full-time Onsite United Kingdom $150k-$200k StripeGreen Means GoSuccessLead / ManagerFull-timeOnsiteUnited Kingdom$150k-$200kClosedSee listing 24 Feb 26

Lead Technical Support Engineer OpenClosed Honestly, this job description is pretty forgettable. It's not terrible, but it's not good either; candidates get very little information about the structure of the team they'd be leading, and the only hint at culture we get is a single bullet about the office being pet-friendly.

Tread Carefully Not yet rated Conduktor Tread Carefully Technical & Engineering Lead / Manager Full-time Hybrid United Kingdom No comp given ConduktorTread CarefullyTechnical & EngineeringLead / ManagerFull-timeHybridUnited KingdomNo comp givenClosedGhost Job?See listing 07 Apr 25

Director of Customer Support OpenClosed This sounds like a really interesting role with an earnest company, with some neat travel opportunities thrown in. However, since I'm still unsure of what I think about the recruitment video and there's no salary transparency, I'm going to put this in a very tentative Tread Carefully.

Tread Carefully Not yet rated Moniepoint Tread Carefully Support Head of / Director Full-time Hybrid United Kingdom "Competitive" comp not given MoniepointTread CarefullySupportHead of / DirectorFull-timeHybridUnited Kingdom"Competitive" comp not givenClosedSee listing 23 Mar 25

Manager of Customer Success OpenClosed I get that these roles will have some overlap, and seniority may be the biggest differentiator, but I dunno. It strikes me as odd and makes me wonder if they are entirely sure about the team's structure.

Tread Carefully Not yet rated SafetyCulture Tread Carefully Success Lead / Manager Full-time Hybrid United Kingdom "Competitive" comp not given SafetyCultureTread CarefullySuccessLead / ManagerFull-timeHybridUnited Kingdom"Competitive" comp not givenClosedSee listing 22 Sep 24

Director of Customer Success OpenClosed Hoo boy. Why does this read to me as "We will give you no resources, we will change the parameters of success constantly, and we will offer little to no support toward meeting your strategic goals. Good luck!"

BINGO Not yet rated SafetyCulture BINGO Success Head of / Director Full-time Hybrid United Kingdom "Competitive" comp not given SafetyCultureBINGOSuccessHead of / DirectorFull-timeHybridUnited Kingdom"Competitive" comp not givenClosedGhost Job?See listing 22 Sep 24

Support Engineer OpenClosed Oh my dog, y'all! Y'ALL. THERE'S SALARY TRANSPARENCY FOR THIS INTERNATIONAL ROLE!!!

Green Means Go Not yet rated Grafana Labs Green Means Go Technical & Engineering Mid-level Full-time United Kingdom $50k-$100k Closed Grafana LabsGreen Means GoTechnical & EngineeringMid-levelFull-timeUnited Kingdom$50k-$100kClosedSee listing 31 Aug 24

Manager of Technical Support OpenClosed It is galling – to say the least – to see Siena hiring human support for their product when they're happy enough for it to fuel an exaggerated AI craze that's led to a CX employment crisis everywhere else. The words irony and hypocrisy come to mind.

Seriously, Maybe Don't Not yet rated Siena Seriously, Maybe Don't Technical & Engineering Lead / Manager Full-time Texas Massachusetts Colorado SienaSeriously, Maybe Don'tTechnical & EngineeringLead / ManagerFull-timeTexasMassachusettsColoradoFloridaNew YorkOregonUnited StatesOntarioCanadaIrelandUnited KingdomPortugalEurope"Competitive" comp not givenClosedRemoteSee listing 31 Aug 24

Community Support Specialist OpenClosed I think they're asking this role to do a lot of things, and unless they're hiring more than one person through this listing, I'm worried about the long-term success and energy of whoever ends up in it.

Eh, It's Probably Fine Not yet rated DuckDuckGo Eh, It's Probably Fine Senior Full-time United States Canada United Kingdom $50k-$100k DuckDuckGoEh, It's Probably FineSeniorFull-timeUnited StatesCanadaUnited Kingdom$50k-$100kClosedRemoteCommunitySee listing 31 Aug 24

Support Team Lead OpenClosed Overall, it's pretty clear they're looking for a discount manager, which is enough to put this in Tread Carefully.

Tread Carefully Not yet rated Arbor Education Tread Carefully Support Lead / Manager Full-time Hybrid United Kingdom Closed Arbor EducationTread CarefullySupportLead / ManagerFull-timeHybridUnited KingdomClosed$0k-$50kSee listing 25 Aug 24

Technical Support Engineer - UK OpenClosed It's our job as leadership to create an environment of respect for our customer support teams among our customers. If things are so bad that you have to specify "professional resilience" in your candidates, that's a failure of leadership and the company, not in potential candidates.

Tread Carefully Not yet rated Axonius Tread Carefully Technical & Engineering Mid-level Full-time United Kingdom No comp given Closed AxoniusTread CarefullyTechnical & EngineeringMid-levelFull-timeUnited KingdomNo comp givenClosedRemoteSee listing 25 Aug 24

Technical Support Engineer – L3 OpenClosed I understand that it's customary for there not to be salary transparency in international roles, but I refuse to excuse companies simply because they're not required to have it, *especially* when they claim to offer competitive salaries.

Tread Carefully Not yet rated Redis Tread Carefully Technical & Engineering Senior Full-time United Kingdom "Competitive" comp not given Closed RedisTread CarefullyTechnical & EngineeringSeniorFull-timeUnited Kingdom"Competitive" comp not givenClosedGhost Job?RemoteSee listing 25 Aug 24

Customer Success Specialist, Financial Services OpenClosed This role has the same weird (and ableist) culture signals as the other roles from this company. Also, there's no salary transparency and the application asks for your target comp range, so into Tread Carefully it goes.

Tread Carefully Not yet rated AlphaSense Tread Carefully Success Early Career Full-time Onsite United Kingdom No comp given AlphaSenseTread CarefullySuccessEarly CareerFull-timeOnsiteUnited KingdomNo comp givenClosedSee listing 16 Aug 24

Customer Success Manager (B2B - Presales) OpenClosed This role has the same weird (and ableist) culture signals as the other Manager roles. Also, there's no salary transparency and the application asks for your target comp range, so into Tread Carefully it goes.

Tread Carefully Not yet rated AlphaSense Tread Carefully Success Lead / Manager Full-time Hybrid United Kingdom No comp given AlphaSenseTread CarefullySuccessLead / ManagerFull-timeHybridUnited KingdomNo comp givenClosedSee listing 16 Aug 24

Product Specialist OpenClosed This role has the same weird (and ableist) culture signals as the Manager role. Also, there's no salary transparency and the application asks for your target comp range, so into Tread Carefully it goes.

Tread Carefully Not yet rated AlphaSense Tread Carefully Support Early Career Full-time Onsite United Kingdom No comp given AlphaSenseTread CarefullySupportEarly CareerFull-timeOnsiteUnited KingdomNo comp givenClosedSee listing 16 Aug 24

Product Specialist, Manager (Post Sales) OpenClosed I'm just a girl, standing in front of a faceless company, asking them to stop saying this ableist bullshit.

Tread Carefully Not yet rated AlphaSense Tread Carefully Support Lead / Manager Full-time Hybrid United Kingdom No comp given AlphaSenseTread CarefullySupportLead / ManagerFull-timeHybridUnited KingdomNo comp givenClosedSee listing 16 Aug 24

Product Specialist, Manager (Pre Sales) OpenClosed This role has the same weird (and ableist) culture signals as the other Manager roles. Also, there's no salary transparency and the application asks for your target comp range, so into Tread Carefully it goes.

Tread Carefully Not yet rated AlphaSense Tread Carefully Support Early Career Full-time Hybrid United Kingdom No comp given AlphaSenseTread CarefullySupportEarly CareerFull-timeHybridUnited KingdomNo comp givenClosedSee listing 15 Aug 24

Trust & Safety Lead OpenClosed I know I sound like a broken record, but there's a misalignment between this role's duties and its title/seniority. Also, no salary transparency.

Tread Carefully Not yet rated Snap Tread Carefully Lead / Manager Full-time Onsite United Kingdom No comp given Closed SnapTread CarefullyLead / ManagerFull-timeOnsiteUnited KingdomNo comp givenClosedTrust & SafetySee listing 01 Jul 24

Technical Support Engineer OpenClosed Job description looks reasonable enough, but there's no salary transparency, so into Tread Carefully it goes.

Tread Carefully Not yet rated Forter Tread Carefully Technical & Engineering Mid-level Full-time Hybrid United Kingdom No comp given ForterTread CarefullyTechnical & EngineeringMid-levelFull-timeHybridUnited KingdomNo comp givenClosedSee listing 12 Mar 24

VP of Customer Success OpenClosed Maybe they should have had Siena review this job listing before they posted it.

Tread Carefully Not yet rated Siena Tread Carefully Success Executive Full-time New York California North Carolina SienaTread CarefullySuccessExecutiveFull-timeNew YorkCaliforniaNorth CarolinaPennsylvaniaUnited StatesOntarioCanadaUnited KingdomIreland"Competitive" comp not givenClosedRemoteSee listing 12 Mar 24

Director of Customer Success OpenClosed But I thought this is what Siena was for? Are you saying you need humans to support humans? Real food for thought.

Tread Carefully Not yet rated Siena Tread Carefully Success Head of / Director Full-time New York California Massachusetts SienaTread CarefullySuccessHead of / DirectorFull-timeNew YorkCaliforniaMassachusettsTexasNorth CarolinaPennsylvaniaUnited StatesOntarioCanadaUnited KingdomIreland"Competitive" comp not givenClosedRemoteSee listing 12 Mar 24

Senior Director, Trust & Safety OpenClosed Excellent benefits, including 4-day work weeks. That *might* have something to do with the Kickstarter union. I'm just saying.

Eh, It's Probably Fine Not yet rated Kickstarter PBC Eh, It's Probably Fine Head of / Director Full-time California Colorado Connecticut Florida Kickstarter PBCEh, It's Probably FineHead of / DirectorFull-timeCaliforniaColoradoConnecticutFloridaGeorgiaIllinoisMassachusettsMarylandNorth CarolinaNew JerseyNew YorkOregonVirginiaWashingtonUnited StatesOntarioBritish ColumbiaCanadaUnited Kingdom$150k-$200kClosedRemoteTrust & SafetySee listing 02 Feb 24

Customer Success & Transformation Manager OpenClosed Listen this is nonsense but they're hiring a ton so just go to their website I'm gonna lay down on the floor for a minute

Seriously, Maybe Don't Not yet rated AiDash Seriously, Maybe Don't Success Mid-level Full-time United States United Kingdom No comp given AiDashSeriously, Maybe Don'tSuccessMid-levelFull-timeUnited StatesUnited KingdomNo comp givenClosedRemoteSee listing 29 Jan 24

Pricing Actuary OpenClosed This job was so close to making it in Green Means Go! Unfortunately, they listed "competitive" comp without actually giving a number, so it missed out. Sad.

Eh, It's Probably Fine Not yet rated hyperexponential Eh, It's Probably Fine Other Mid-level Full-time Hybrid United Kingdom "Competitive" comp not given hyperexponentialEh, It's Probably FineOtherMid-levelFull-timeHybridUnited Kingdom"Competitive" comp not givenClosedSee listing 19 Jan 24

Enterprise Customer Success Manager OpenClosed Overall, I like this company's approach to job descriptions. Of the few I've read, all were carefully and thoughtfully written, focusing on the skills and qualities needed for a candidate to be successful without being obnoxious.

Eh, It's Probably Fine Not yet rated hyperexponential Eh, It's Probably Fine Success Mid-level Full-time Hybrid United Kingdom "Competitive" comp not given hyperexponentialEh, It's Probably FineSuccessMid-levelFull-timeHybridUnited Kingdom"Competitive" comp not givenClosedSee listing 19 Jan 24

Customer Service Team Leader OpenClosed This job is on Otta but isn’t listed on the company's website. But considering the Careers page is super bare-bones, that doesn’t necessarily mean anything.

BINGO Not yet rated Trust Wallet BINGO Support Lead / Manager Full-time United States Canada United Kingdom Trust WalletBINGOSupportLead / ManagerFull-timeUnited StatesCanadaUnited KingdomEurope"Competitive" comp not givenClosedRemoteSee listing 16 Jan 24

Customer Escalations Engineer - Switching OpenClosed Given the very different work locations, the lack of a comp range isn’t a red flag to me.

Eh, It's Probably Fine Not yet rated Cisco Meraki Eh, It's Probably Fine Support Senior Full-time United Kingdom Poland No comp given Cisco MerakiEh, It's Probably FineSupportSeniorFull-timeUnited KingdomPolandNo comp givenClosedRemoteSee listing 16 Jan 24