Tagged

"Competitive" comp not given

70 entries

Technical Support Expert OpenClosed Have you guys ever had to explain to customers why your product deleted their entire codebase or leaked all their sensitive customer data or facilitated a murder-suicide? No? Would you like to continue *not* having to do that? If yes, then maybe don't pick this product to support.

BINGO Not yet rated Mistral BINGO Support Mid-level Hybrid Full-time United States California MistralBINGOSupportMid-levelHybridFull-timeUnited StatesCaliforniaNew York"Competitive" comp not givenOpenSee listing 16 Jun 26

Commercial Manager (Construction) OpenClosed Dudes out here founding companies instead of going to therapy.

Seriously, Maybe Don't Not yet rated Laminar Seriously, Maybe Don't Success Mid-level Full-time United Kingdom "Competitive" comp not given Open LaminarSeriously, Maybe Don'tSuccessMid-levelFull-timeUnited Kingdom"Competitive" comp not givenOpenGhost Job?RemoteSee listing 07 Apr 26

Customer Support Specialist OpenClosed Scream it with me: BEEEEEEEENEFITS AAAAAAAARE NOOOOOOOOOT PEEEEEEEEERKS

BINGO Not yet rated unitQ BINGO Support Mid-level Full-time Onsite California United States unitQBINGOSupportMid-levelFull-timeOnsiteCaliforniaUnited States"Competitive" comp not givenOpenSee listing 23 Feb 26

Social Media and Community Lead OpenClosed The new JD is much shorter (I've pasted it below, above the old one), but it has many of the same problems as the original. It should still be a more senior title, it still doesn't list any actual benefits, and there's still no salary transparency. In BINGO it remains!

BINGO Not yet rated Krea BINGO Lead / Manager Full-time California United States "Competitive" comp not given Open KreaBINGOLead / ManagerFull-timeCaliforniaUnited States"Competitive" comp not givenOpenGhost Job?RemoteCommunitySee listing 09 Feb 26

Customer-Facing Project Manager OpenClosed The biggest problems are 1) they fall into the "it's a benefit to work here!" trap, and 2) they claim a competitive compensation package without actually sharing what the comp is. The latter, of course, means that this is a Tread Carefully job.

Tread Carefully Not yet rated Gable Tread Carefully Other Senior Full-time Hybrid Washington United States GableTread CarefullyOtherSeniorFull-timeHybridWashingtonUnited States"Competitive" comp not givenClosedSee listing 07 Apr 25

Technical Support Analyst OpenClosed "High stakes" in a job like this means the product doesn't work, or only works enough to be dangerous. You're there as a human shield between the customer and the product, and I promise it isn't even as fun as it sounds.

BINGO Not yet rated Tabs BINGO Support Mid-level Full-time New York United States "Competitive" comp not given TabsBINGOSupportMid-levelFull-timeNew YorkUnited States"Competitive" comp not givenClosedGhost Job?See listing 31 Mar 25

Customer Success Manager OpenClosed I think the AI is confused about what Customer Success does.

BINGO Not yet rated Tabs BINGO Success Senior Full-time Onsite New York United States TabsBINGOSuccessSeniorFull-timeOnsiteNew YorkUnited States"Competitive" comp not givenClosedGhost Job?See listing 31 Mar 25

Support Operations Lead OpenClosed Blacklane's Careers page is pretty bare-bones, with very little actual useful information, not unlike this job description!

BINGO Not yet rated Blacklane BINGO Support Lead / Manager Full-time Onsite Florida United States BlacklaneBINGOSupportLead / ManagerFull-timeOnsiteFloridaUnited States"Competitive" comp not givenClosedSee listing 24 Mar 25

Bilingual Client Engagement Senior Specialist OpenClosed Look, this company sounds weird, the role sounds weird, and the fact that they can't tell you what the pay is is weird. We've got a weird club sandwich of a job listing here, is what I'm saying.

BINGO Not yet rated Valon BINGO Support Early Career Full-time Onsite Arizona United States ValonBINGOSupportEarly CareerFull-timeOnsiteArizonaUnited States"Competitive" comp not givenClosedSee listing 23 Mar 25

Director of Customer Support OpenClosed This sounds like a really interesting role with an earnest company, with some neat travel opportunities thrown in. However, since I'm still unsure of what I think about the recruitment video and there's no salary transparency, I'm going to put this in a very tentative Tread Carefully.

Tread Carefully Not yet rated Moniepoint Tread Carefully Support Head of / Director Full-time Hybrid United Kingdom "Competitive" comp not given MoniepointTread CarefullySupportHead of / DirectorFull-timeHybridUnited Kingdom"Competitive" comp not givenClosedSee listing 23 Mar 25

Senior Customer Service Technician OpenClosed That whole paragraph – the whole JD, actually – is like a parody of itself. It's a dull, meaningless, satirical mess.

Tread Carefully Not yet rated Resource Innovations Tread Carefully Support Senior Full-time United States "Competitive" comp not given Closed Resource InnovationsTread CarefullySupportSeniorFull-timeUnited States"Competitive" comp not givenClosedRemoteSee listing 07 Oct 24

Client Success Manager OpenClosed The belly laugh I just gave at a company that constantly repeats itself and can barely put together a sentence requiring "flawless detail orientation." Pretty sure it's the only thing keeping me from slipping into a boredom-induced coma.

Tread Carefully Not yet rated Resource Innovations Tread Carefully Success Mid-level Full-time Utah United States "Competitive" comp not given Resource InnovationsTread CarefullySuccessMid-levelFull-timeUtahUnited States"Competitive" comp not givenClosedRemoteSee listing 07 Oct 24

Customer Service and Rebate Processing Specialist OpenClosed My god, this job description is boring. I legit just nodded off.

Tread Carefully Not yet rated Resource Innovations Tread Carefully Support Entry-level Full-time United States "Competitive" comp not given Closed Resource InnovationsTread CarefullySupportEntry-levelFull-timeUnited States"Competitive" comp not givenClosedRemoteSee listing 07 Oct 24

Head of Technical Support OpenClosed Friends. You're in sales. You know pretty words like "competitive," "generous," and "comprehensive" mean nothing unless there's data to back them up. What are the numbers? Tell me the numbers!

Tread Carefully Not yet rated Nooks Tread Carefully Technical & Engineering Head of / Director Full-time United States "Competitive" comp not given Closed NooksTread CarefullyTechnical & EngineeringHead of / DirectorFull-timeUnited States"Competitive" comp not givenClosedRemoteSee listing 07 Oct 24

Senior Customer Support Representative OpenClosed The red flag/green flag guy is now levitating, surrounded by an impossibly bright red glow cloud. Not yet rated Solutions By Text Support Senior Full-time IT IS A MYSTERY "Competitive" comp not given Closed Remote Solutions By TextSupportSeniorFull-timeIT IS A MYSTERY"Competitive" comp not givenClosedRemoteSee listing 06 Oct 24

Customer Support Representative OpenClosed I want you to imagine that red flag/green flag guy from Instagram just running back and forth across a field with a sea of red waving majestically behind him.

Seriously, Maybe Don't Not yet rated Solutions By Text Seriously, Maybe Don't Support Early Career Full-time IT IS A MYSTERY "Competitive" comp not given Closed Solutions By TextSeriously, Maybe Don'tSupportEarly CareerFull-timeIT IS A MYSTERY"Competitive" comp not givenClosedRemoteSee listing 06 Oct 24

Client Success Manager OpenClosed Well, this took a turn. Between this casual ableism, the lack of salary transparency despite competitive claims, and their ask for compensation expectations on the application, the JD practically puts itself in Tread Carefully.

Tread Carefully Not yet rated Datamaran Tread Carefully Success Early Career Full-time Hybrid New York United States DatamaranTread CarefullySuccessEarly CareerFull-timeHybridNew YorkUnited States"Competitive" comp not givenClosedSee listing 23 Sep 24

Technical Support Specialist - Tier 1 OpenClosed All of this is just a red flag. No information about what supports the Teir 1 team receives, which makes me think they shouldn't expect to receive any, which is just bad news.

BINGO Not yet rated Virtuous BINGO Technical & Engineering Early Career Full-time Hybrid Arizona United States VirtuousBINGOTechnical & EngineeringEarly CareerFull-timeHybridArizonaUnited States"Competitive" comp not givenClosedSee listing 23 Sep 24

Director Of Customer Success OpenClosed Okay, so look. This could just be me. I am highly suspicious and cynical, I fully own that. But everything in this job description just comes across as slightly off. Just, like, this side of reasonable.

BINGO Not yet rated Virtuous BINGO Success Head of / Director Full-time Hybrid Arizona United States VirtuousBINGOSuccessHead of / DirectorFull-timeHybridArizonaUnited States"Competitive" comp not givenClosedSee listing 22 Sep 24

Manager, Customer Success OpenClosed There are two different job titles in this job description, Manager, Customer Success and Customer Success Manager. Which one refers to this role specifically? Your guess is as good as mine.

Tread Carefully Not yet rated SafetyCulture Tread Carefully Success Lead / Manager Full-time Hybrid Missouri United States SafetyCultureTread CarefullySuccessLead / ManagerFull-timeHybridMissouriUnited States"Competitive" comp not givenClosedSee listing 22 Sep 24

Customer Onboarding Manager/ Customer Success Manager- LATAM OpenClosed I swear I entered the role title exactly as it's displayed on the job listing. I'm not sure what's going on with this role, but the title in the actual job description is Customer Onboarding Manager, so...I dunno, man, I'm just the rater.

Tread Carefully Not yet rated SafetyCulture Tread Carefully Success Mid-level Full-time Hybrid Missouri United States SafetyCultureTread CarefullySuccessMid-levelFull-timeHybridMissouriUnited States"Competitive" comp not givenClosedSee listing 22 Sep 24

Customer Onboarding Manager- LATAM OpenClosed Otherwise, it seems like a straightforward onboarding role, but accessibility issues and lack of salary transparency puts it squarely in Tread Carefully.

Tread Carefully Not yet rated SafetyCulture Tread Carefully Success Mid-level Full-time Hybrid Florida United States SafetyCultureTread CarefullySuccessMid-levelFull-timeHybridFloridaUnited States"Competitive" comp not givenClosedSee listing 22 Sep 24

Manager of Customer Success OpenClosed I get that these roles will have some overlap, and seniority may be the biggest differentiator, but I dunno. It strikes me as odd and makes me wonder if they are entirely sure about the team's structure.

Tread Carefully Not yet rated SafetyCulture Tread Carefully Success Lead / Manager Full-time Hybrid United Kingdom "Competitive" comp not given SafetyCultureTread CarefullySuccessLead / ManagerFull-timeHybridUnited Kingdom"Competitive" comp not givenClosedSee listing 22 Sep 24

Director of Customer Success OpenClosed Hoo boy. Why does this read to me as "We will give you no resources, we will change the parameters of success constantly, and we will offer little to no support toward meeting your strategic goals. Good luck!"

BINGO Not yet rated SafetyCulture BINGO Success Head of / Director Full-time Hybrid United Kingdom "Competitive" comp not given SafetyCultureBINGOSuccessHead of / DirectorFull-timeHybridUnited Kingdom"Competitive" comp not givenClosedGhost Job?See listing 22 Sep 24

Manager, Customer Service OpenClosed I'm surprised that they provide a salary range for their frontline role but not for this manager role. The way the bullet is phrased makes me wonder if it's a genuine, accidental oversight, but regardless – the lack of salary transparency means this has to go into Tread Carefully.

Tread Carefully Not yet rated 86 Repairs Tread Carefully Support Lead / Manager Full-time United States "Competitive" comp not given Closed 86 RepairsTread CarefullySupportLead / ManagerFull-timeUnited States"Competitive" comp not givenClosedRemoteSee listing 09 Sep 24

Vice President, Customer Support OpenClosed Ladies, Gentlemen, Undecided, and Robots, it's the Incredible... Shrinking... Compensation Package! So great that you can't see it! Incredible because it's beyond imagining! Embark with Apollo.io on a fascinating adventure into the unknown!

Seriously, Maybe Don't Not yet rated Apollo.io Seriously, Maybe Don't Support Executive Full-time United States "Competitive" comp not given Closed Apollo.ioSeriously, Maybe Don'tSupportExecutiveFull-timeUnited States"Competitive" comp not givenClosedRemoteSee listing 09 Sep 24

Manager of Elite Customer Experience OpenClosed This is the job description equivalent of that "This is fine" cartoon.

BINGO Not yet rated Flex BINGO Experience Lead / Manager Full-time Worldwide "Competitive" comp not given Closed FlexBINGOExperienceLead / ManagerFull-timeWorldwide"Competitive" comp not givenClosedGhost Job?RemoteSee listing 08 Sep 24

Director, Healthcare Support & Operations OpenClosed Maybe it's just me, but it feels like they're asking this Director position to do a lot. It almost reads as if they asked ChatGPT for a Director of Support & Ops job description and then didn't whittle it down at all to fit this specific role.

Tread Carefully Not yet rated Ōura Tread Carefully Support Head of / Director Full-time California United States Travel Required ŌuraTread CarefullySupportHead of / DirectorFull-timeCaliforniaUnited StatesTravel Required"Competitive" comp not givenClosedRemoteSee listing 08 Sep 24

Customer Experience Agent OpenClosed There's not a ton here, but what is here points to BINGO: no benefits, no salary transparency, and not-great culture signals.

BINGO Not yet rated Tilt BINGO Experience Early Career IT IS A MYSTERY "Competitive" comp not given Closed Remote TiltBINGOExperienceEarly CareerIT IS A MYSTERY"Competitive" comp not givenClosedRemoteSee listing 02 Sep 24

Manager of Technical Support OpenClosed It is galling – to say the least – to see Siena hiring human support for their product when they're happy enough for it to fuel an exaggerated AI craze that's led to a CX employment crisis everywhere else. The words irony and hypocrisy come to mind.

Seriously, Maybe Don't Not yet rated Siena Seriously, Maybe Don't Technical & Engineering Lead / Manager Full-time Texas Massachusetts Colorado SienaSeriously, Maybe Don'tTechnical & EngineeringLead / ManagerFull-timeTexasMassachusettsColoradoFloridaNew YorkOregonUnited StatesOntarioCanadaIrelandUnited KingdomPortugalEurope"Competitive" comp not givenClosedRemoteSee listing 31 Aug 24

Senior Manager, Technical Customer Support OpenClosed These companies do know that no one's forcing them to build their cultures 20,000 leagues under the sea, right? Come out of the water. It's nicer up here.

Tread Carefully Not yet rated Zuora Tread Carefully Technical & Engineering Lead / Manager Full-time Australia "Competitive" comp not given Closed ZuoraTread CarefullyTechnical & EngineeringLead / ManagerFull-timeAustralia"Competitive" comp not givenClosedRemoteSee listing 25 Aug 24

Support Engineer OpenClosed No salary transparency and some interesting culture signals put this in Tread Carefully.

Tread Carefully Not yet rated Zuora Tread Carefully Technical & Engineering Senior Full-time Australia "Competitive" comp not given Closed ZuoraTread CarefullyTechnical & EngineeringSeniorFull-timeAustralia"Competitive" comp not givenClosedRemoteSee listing 25 Aug 24

Manager, Customer Onboarding OpenClosed Well, we're certainly building a narrative here, aren't we?

Tread Carefully Not yet rated Qualio Tread Carefully Success Lead / Manager Full-time United States Canada "Competitive" comp not given QualioTread CarefullySuccessLead / ManagerFull-timeUnited StatesCanada"Competitive" comp not givenClosedRemoteSee listing 25 Aug 24

Director, Customer Success OpenClosed Man, I really want to put this in Eh, It's Probably Fine, but alas, they claim a competitive salary without then sharing the salary. So – well, you know how this ends.

Tread Carefully Not yet rated Qualio Tread Carefully Success Head of / Director Full-time United States Canada "Competitive" comp not given QualioTread CarefullySuccessHead of / DirectorFull-timeUnited StatesCanada"Competitive" comp not givenClosedRemoteSee listing 25 Aug 24

Technical Support Engineer – L3 OpenClosed I understand that it's customary for there not to be salary transparency in international roles, but I refuse to excuse companies simply because they're not required to have it, *especially* when they claim to offer competitive salaries.

Tread Carefully Not yet rated Redis Tread Carefully Technical & Engineering Senior Full-time United Kingdom "Competitive" comp not given Closed RedisTread CarefullyTechnical & EngineeringSeniorFull-timeUnited Kingdom"Competitive" comp not givenClosedGhost Job?RemoteSee listing 25 Aug 24

Bilingual Trust & Safety Investigator OpenClosed So many flags in a single sentence! I appreciate their commitment to an efficient Bad Job Bingo game.

BINGO Not yet rated Turo BINGO Senior Full-time Onsite Ontario Canada "Competitive" comp not given TuroBINGOSeniorFull-timeOnsiteOntarioCanada"Competitive" comp not givenClosedTrust & SafetySee listing 01 Jul 24

Lead Support Engineer OpenClosed The role seems pretty straightforward, and the company's Carreers page is pretty standard corporate fare. The main thing putting this in Tread Carefully is the lack of salary transparency.

Tread Carefully Not yet rated Mavenir Tread Carefully Technical & Engineering Lead / Manager Full-time Onsite Texas United States MavenirTread CarefullyTechnical & EngineeringLead / ManagerFull-timeOnsiteTexasUnited States"Competitive" comp not givenClosedSee listing 08 Jun 24

Knowledgebase & Training Associate, CX OpenClosed So...AI wrote this job description, and no one proofread / edited it? Cool.

BINGO Not yet rated Caraway Home BINGO Knowledge & Education Entry-level Full-time United States "Competitive" comp not given Closed Caraway HomeBINGOKnowledge & EducationEntry-levelFull-timeUnited States"Competitive" comp not givenClosedRemoteSee listing 18 Mar 24

Support Operations Manager OpenClosed Genuinely, y'all, I don't think they know what Support is. I'm not being funny. I think someone is very confused. Or I am very confused. One of us is very confused.

Seriously, Maybe Don't Not yet rated Apollo.io Seriously, Maybe Don't Support Lead / Manager Full-time United States "Competitive" comp not given Closed Apollo.ioSeriously, Maybe Don'tSupportLead / ManagerFull-timeUnited States"Competitive" comp not givenClosedRemoteSee listing 12 Mar 24

VP of Customer Success OpenClosed Maybe they should have had Siena review this job listing before they posted it.

Tread Carefully Not yet rated Siena Tread Carefully Success Executive Full-time New York California North Carolina SienaTread CarefullySuccessExecutiveFull-timeNew YorkCaliforniaNorth CarolinaPennsylvaniaUnited StatesOntarioCanadaUnited KingdomIreland"Competitive" comp not givenClosedRemoteSee listing 12 Mar 24

Director of Customer Success OpenClosed But I thought this is what Siena was for? Are you saying you need humans to support humans? Real food for thought.

Tread Carefully Not yet rated Siena Tread Carefully Success Head of / Director Full-time New York California Massachusetts SienaTread CarefullySuccessHead of / DirectorFull-timeNew YorkCaliforniaMassachusettsTexasNorth CarolinaPennsylvaniaUnited StatesOntarioCanadaUnited KingdomIreland"Competitive" comp not givenClosedRemoteSee listing 12 Mar 24

Customer Success Manager OpenClosed Boy this job opening sure sounds like Support! But nah, can't be, they have their AI for that!

Tread Carefully Not yet rated Siena Tread Carefully Success Mid-level Full-time Texas Massachusetts North Carolina SienaTread CarefullySuccessMid-levelFull-timeTexasMassachusettsNorth CarolinaFloridaNew YorkCaliforniaUnited StatesOntarioCanada"Competitive" comp not givenClosedRemoteSee listing 12 Mar 24

Psych Support Operations Manager OpenClosed The duties of the role and title are badly misaligned – this should be a Director-level role.

Tread Carefully Not yet rated Rula Tread Carefully Support Lead / Manager Full-time United States "Competitive" comp not given Closed RulaTread CarefullySupportLead / ManagerFull-timeUnited States"Competitive" comp not givenClosedRemoteSee listing 12 Mar 24

Director of Central Support OpenClosed If I score this strictly, it could be a BINGO, but I'm not going to. Honestly, for the right person, going in with their eyes open (and assuming the pay doesn't suck)? It could be an interesting, meaty role.

Tread Carefully Not yet rated Pacaso Tread Carefully Support Head of / Director Full-time United States "Competitive" comp not given Closed PacasoTread CarefullySupportHead of / DirectorFull-timeUnited States"Competitive" comp not givenClosedRemoteSee listing 01 Mar 24

Senior Manager, Member Services and Customer Retention OpenClosed And there it is, folks, our first Seriously, Maybe Don't of the week! Imagine being an education company that thinks education isn't political. IMAGINE.

Seriously, Maybe Don't Not yet rated Varsity Tutors Seriously, Maybe Don't Other Lead / Manager Full-time United States "Competitive" comp not given Closed Varsity TutorsSeriously, Maybe Don'tOtherLead / ManagerFull-timeUnited States"Competitive" comp not givenClosedRemoteSee listing 01 Mar 24

Customer Success Manager OpenClosed This job description (JD) is 2-3 times longer than the Director of Customer Success JD, despite the role supposedly being much less senior. It's just weird.

BINGO Not yet rated Level Access BINGO Success Mid-level Full-time United States "Competitive" comp not given Closed Level AccessBINGOSuccessMid-levelFull-timeUnited States"Competitive" comp not givenClosedRemoteSee listing 15 Feb 24

Director of Customer Success OpenClosed I had high hopes for this one, but the "energy" verbiage, the positivity stuff, calling health and dental a "perk" instead of the very important benefits you offer your employees in exchange for their labor...it leaves a bad taste in the mouth, you know?

BINGO Not yet rated Level Access BINGO Success Head of / Director Full-time United States "Competitive" comp not given Closed Level AccessBINGOSuccessHead of / DirectorFull-timeUnited States"Competitive" comp not givenClosedRemoteSee listing 15 Feb 24

Customer Success Manager OpenClosed It's a neat, actually useful product, but there are some definite red flags in the job description, so I advise caution and strategic questions if you end up interviewing.

Tread Carefully Not yet rated Verve Motion Tread Carefully Success Mid-level Full-time Onsite California United States Verve MotionTread CarefullySuccessMid-levelFull-timeOnsiteCaliforniaUnited StatesTravel Required"Competitive" comp not givenClosedSee listing 13 Feb 24

Senior Associate, Onboarding Operations OpenClosed

Tread Carefully Not yet rated Airwallex Tread Carefully Success Senior Full-time United States "Competitive" comp not given Closed AirwallexTread CarefullySuccessSeniorFull-timeUnited States"Competitive" comp not givenClosedRemoteSee listing 06 Feb 24

Senior Customer Service Representative OpenClosed

BINGO Not yet rated Airwallex BINGO Support Mid-level Full-time United States "Competitive" comp not given Closed AirwallexBINGOSupportMid-levelFull-timeUnited States"Competitive" comp not givenClosedRemoteSee listing 06 Feb 24