Tagged

$200k-$250k

27 entries

Director, Critical Accounts Support OpenClosed Either something is in the water all of these companies are drinking, or they're all using AI to write these JDs. Are they just not reading what's been written at all? For fuck's sake.

BINGO Not yet rated Wiz BINGO Support Head of / Director Full-time United States $200k-$250k Closed WizBINGOSupportHead of / DirectorFull-timeUnited States$200k-$250kClosedRemoteSee listing 16 Mar 26

Head of Global Support OpenClosed Brace yourself for an in-depth analysis of Ashby's Careers and Culture materials; I wouldn't normally do this, but considering it's hiring software, it feels appropriate.

Eh, It's Probably Fine Not yet rated Ashby Eh, It's Probably Fine Support Head of / Director Full-time United States Canada $200k-$250k AshbyEh, It's Probably FineSupportHead of / DirectorFull-timeUnited StatesCanada$200k-$250kOpenRemoteSee listing 15 Mar 26

Customer Success Manager, Fintech/BNPL OpenClosed I was just thinking how unusual it is for Success roles to appear in the Green Means Go category, and now we have two. Neat!

Green Means Go Not yet rated Stripe Green Means Go Success Senior Full-time United States $200k-$250k Closed StripeGreen Means GoSuccessSeniorFull-timeUnited States$200k-$250kClosedRemoteSee listing 24 Feb 26

SVP, Global Customer Service and Operations OpenClosed Lordy. Someone dial back the gas in this hot air balloon before we hit the exosphere.

BINGO Not yet rated Navan BINGO Support Executive Full-time Onsite IT IS A MYSTERY United States NavanBINGOSupportExecutiveFull-timeOnsiteIT IS A MYSTERYUnited States$200k-$250kTravel RequiredOpenSee listing 23 Feb 26

Trust & Safety Operations Analyst OpenClosed Very straightforward Trust & Safety role; nothing jumps out at me as particularly concerning, and the pay is excellent. You'd be working for OpenAI.

Eh, It's Probably Fine Not yet rated Eh, It's Probably Fine Technical & Engineering Senior Full-time Hybrid California United States $200k-$250k Eh, It's Probably FineTechnical & EngineeringSeniorFull-timeHybridCaliforniaUnited States$200k-$250kOpenGhost Job?Trust & SafetyOpenAISee listing 10 Feb 26

Community Lead OpenClosed It's probably a little pathetic how easy it is to get me on your side as an AI company. Oh, you're doing the bare minimum? WOULD YOU LIKE A COOKIE?

Eh, It's Probably Fine Not yet rated Moonvalley Eh, It's Probably Fine Lead / Manager Full-time Hybrid California United States $200k-$250k MoonvalleyEh, It's Probably FineLead / ManagerFull-timeHybridCaliforniaUnited States$200k-$250kClosedCommunitySee listing 07 Apr 25

Global Head of Partner Support, Google Cloud OpenClosed This whole JD is a sloppy mess, but hey, at least the pay's good?

Tread Carefully Not yet rated Google Tread Carefully Support Head of / Director Full-time Onsite Texas Georgia GoogleTread CarefullySupportHead of / DirectorFull-timeOnsiteTexasGeorgiaColoradoIllinoisFloridaUnited States$200k-$250kClosedSee listing 07 Oct 24

Product Manager, Support Experience OpenClosed This role sounds fascinating and the pay is fantastic. I see no flags, so we've got our first (and only?) Green Means Go of the week.

Green Means Go Not yet rated Stripe Green Means Go Support Mid-level Full-time United States $200k-$250k Closed StripeGreen Means GoSupportMid-levelFull-timeUnited States$200k-$250kClosedRemoteSee listing 09 Sep 24

Senior Manager, Risk and Compliance Operations OpenClosed This role is not a purely CX role, but it does have a clear CX Ops focus, so I'm comfortable listing it here.

Eh, It's Probably Fine Not yet rated Airbnb Eh, It's Probably Fine Other Lead / Manager Full-time United States $200k-$250k Closed AirbnbEh, It's Probably FineOtherLead / ManagerFull-timeUnited States$200k-$250kClosedRemoteSee listing 26 Aug 24

Senior Manager, Community Support PMO OpenClosed Looks like an interesting, meaty role, and I see no major flags. Pay is fantastic.

Eh, It's Probably Fine Not yet rated Airbnb Eh, It's Probably Fine Support Lead / Manager Full-time United States Closed Remote AirbnbEh, It's Probably FineSupportLead / ManagerFull-timeUnited StatesClosedRemote$200k-$250kSee listing 26 Aug 24

Investigations & Response Manager, Customer Trust & Privacy OpenClosed Seems like a pretty straightforward role with no major flags. The salary is, of course, Netflix generous.

Eh, It's Probably Fine Not yet rated Netflix Eh, It's Probably Fine Lead / Manager Full-time California United States $200k-$250k Closed NetflixEh, It's Probably FineLead / ManagerFull-timeCaliforniaUnited States$200k-$250kClosedRemoteTrust & SafetySee listing 26 Aug 24

Director, Global Customer Support OpenClosed Seems fine. Sounds like a very call center-y, corporate role, which is fine if that's your thing. Benefits seem good, pay range is good (if broad).

Eh, It's Probably Fine Not yet rated Eh, It's Probably Fine Support Head of / Director Full-time Maryland $200k-$250k Closed Oracle Eh, It's Probably FineSupportHead of / DirectorFull-timeMaryland$200k-$250kClosedOracleSee listing 25 Aug 24

Vice President, Customer Support OpenClosed On the one hand, the company has obviously put a lot of effort into thoughtful recruitment and in employee benefits. On the other, there are some flags here that I'd ask about.

Tread Carefully Not yet rated Billtrust Tread Carefully Support Executive Full-time United States $200k-$250k Closed BilltrustTread CarefullySupportExecutiveFull-timeUnited States$200k-$250kClosedRemoteSee listing 14 Aug 24

Manager, Safety and Integrity Analysis OpenClosed Putting this in Eh, It's Probably Fine because the salary is quite wide and I'd like to see the title be a bit more senior given the required qualifications, but otherwise it's nice to see a T&S JD written with such obvious care and skill.

Eh, It's Probably Fine Not yet rated GitHub Eh, It's Probably Fine Lead / Manager Full-time United States $200k-$250k Closed Remote GitHubEh, It's Probably FineLead / ManagerFull-timeUnited States$200k-$250kClosedRemoteTrust & SafetySee listing 01 Jul 24

Support Engineer OpenClosed Genuinely one of the most diverse companies I've seen so far. And the rare case where a company claims diversity as a value and is clearly backing that up with their hiring. Cool!

Green Means Go Not yet rated Coactive Green Means Go Technical & Engineering Senior Full-time Hybrid California United States CoactiveGreen Means GoTechnical & EngineeringSeniorFull-timeHybridCaliforniaUnited States$200k-$250kClosedSee listing 09 Jun 24

Global Senior Director of Technical Customer Support OpenClosed If this is a global senior leadership position (as described in the JD), it really should be at the VP-level or higher. Otherwise, everything seems normal enough, although I'm not sure about the salary range – seems low for a position at this level that's also hybrid in New York.

Eh, It's Probably Fine Not yet rated Forter Eh, It's Probably Fine Technical & Engineering Head of / Director Full-time Hybrid New York United States ForterEh, It's Probably FineTechnical & EngineeringHead of / DirectorFull-timeHybridNew YorkUnited States$200k-$250kClosedSee listing 12 Mar 24

Director of Customer Success, Mid Market OpenClosed Ehhhhh. Look. Most people want to do the very best they can, and yes, overachieve. But I am immediately suspicious of any company that wants to codify an employee doing more than what they're being paid for.

Tread Carefully Not yet rated monday.com Tread Carefully Success Head of / Director Full-time Hybrid New York United States monday.comTread CarefullySuccessHead of / DirectorFull-timeHybridNew YorkUnited States$200k-$250kClosedSee listing 11 Mar 24

Head of Technical Support Engineering OpenClosed Job description is refreshingly free of "fast-paced, dynamic company" and "rockstar" language that's been so prevalent today. Salary's a little wide, but more than appropriate. This one might be a keeper!

Green Means Go Not yet rated Apollo GraphQL Green Means Go Technical & Engineering Head of / Director Full-time United States Canada $200k-$250k Apollo GraphQLGreen Means GoTechnical & EngineeringHead of / DirectorFull-timeUnited StatesCanada$200k-$250kClosedRemoteSee listing 15 Feb 24

Director of Product, Support Services OpenClosed I'm tentatively putting this in Green Means Go only because they state that they don't negotiate salaries. In the context of their Careers page and the job description, it doesn't seem like a flag.

Green Means Go Not yet rated Alma Green Means Go Support Head of / Director Full-time United States $200k-$250k Closed AlmaGreen Means GoSupportHead of / DirectorFull-timeUnited States$200k-$250kClosedRemoteSee listing 06 Feb 24

Policy Design Manager, Child Safety and Emotional and Psychological Harm OpenClosed Yes, it's AI. I'm as surprised as you.

Green Means Go Not yet rated Green Means Go Senior Full-time Hybrid California New York United States $200k-$250k Green Means GoSeniorFull-timeHybridCaliforniaNew YorkUnited States$200k-$250kClosedTrust & SafetyAnthropicSee listing 04 Feb 24

Senior Manager, Moderation Operations, Trust & Safety OpenClosed See the Product Support Manager, Payments post for important info on Roblox's lack of diversity.

Tread Carefully Not yet rated Roblox Tread Carefully Lead / Manager Full-time Onsite California United States $200k-$250k RobloxTread CarefullyLead / ManagerFull-timeOnsiteCaliforniaUnited States$200k-$250kClosedTrust & SafetySee listing 03 Feb 24

Knowledge Management Lead, Trust & Safety Operations OpenClosed See the Product Support Manager, Payments post for important info on Roblox's lack of diversity.

Tread Carefully Not yet rated Roblox Tread Carefully Knowledge & Education Lead / Manager Full-time Onsite California United States RobloxTread CarefullyKnowledge & EducationLead / ManagerFull-timeOnsiteCaliforniaUnited States$200k-$250kClosedSee listing 03 Feb 24

Manager, Customer Success Systems OpenClosed

Eh, It's Probably Fine Not yet rated Samsara Eh, It's Probably Fine Success Lead / Manager Full-time United States $200k-$250k Closed SamsaraEh, It's Probably FineSuccessLead / ManagerFull-timeUnited States$200k-$250kClosedRemoteSee listing 29 Jan 24

Senior Director, Community OpenClosed The salary range is great, if not really wide. My biggest concern is they're asking for 12+ years of experience in managing online communities, which could be fine if they count non-work experience.

Eh, It's Probably Fine Not yet rated Autodesk Eh, It's Probably Fine Head of / Director Full-time California United States $200k-$250k Closed AutodeskEh, It's Probably FineHead of / DirectorFull-timeCaliforniaUnited States$200k-$250kClosedRemoteCommunitySee listing 29 Jan 24

Director of Product & Operations, Customer Experience OpenClosed We are seeking a Director of Product & Operations, Customer Experiencee to lead our Customer Support and Moderation teams as well as lead Product initiatives related to internal tooling and Trust & Safety.

Eh, It's Probably Fine Not yet rated Grindr Eh, It's Probably Fine Experience Head of / Director Full-time Hybrid California United States GrindrEh, It's Probably FineExperienceHead of / DirectorFull-timeHybridCaliforniaUnited States$200k-$250kClosedSee listing 21 Jan 24

Senior VP of Support OpenClosed This is an odd one. I’d expect to see both on-the-ground and macro-level responsibilities for a role like this, but it’s in such an odd mix that it comes across as if they didn’t consult the actual Support team when writing it or they’re not actually sure what they want out of the role.

Tread Carefully Not yet rated Meridianlink Tread Carefully Support Executive Full-time United States $200k-$250k Closed MeridianlinkTread CarefullySupportExecutiveFull-timeUnited States$200k-$250kClosedRemoteSee listing 16 Jan 24

Director of Escalations (Support) OpenClosed

Eh, It's Probably Fine Not yet rated Cisco Meraki Eh, It's Probably Fine Support Head of / Director Full-time United States $200k-$250k Closed Cisco MerakiEh, It's Probably FineSupportHead of / DirectorFull-timeUnited States$200k-$250kClosedRemoteSee listing 16 Jan 24