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Support Human By a support human, for support humans.
The library CX resources, all in one place 240 resources Suggest a resource

Everything I'd send a CX friend.

Podcasts, blogs, newsletters, books, communities, courses, tools, conferences, and more! Years of good work by CX folks, for CX folks. We deserve nice things, and here they are (free and ungated, always).

Like the best CX, every resource in the library was made by a human being, on purpose, for other human beings.

CommunitiesSuccessRetention, Revenue & Churn Gain Grow Retain Community Gain Grow Retain is a free, open community for Customer Success leaders in B2B SaaS organizations. Gain Grow Retain is a free, open community for Customer Success leaders in B2B SaaS organizations. Gain Grow Retain is a free, open community for Customer Success leaders in B2B SaaS organizations. CommunitiesSuccessRetention, Revenue & Churn Added 04 Jul 2024
Communities The Community Roundtable Network The Network is the the world's most trusted private, confidential membership organization for people leading the online community, collaboration, and change management efforts at global organizations. The Network is the the world's most trusted private, confidential membership organization for people leading the online community, collaboration, and change management efforts at global organizations. The Network is the the world's most trusted private, confidential membership organization for people leading the online community, collaboration, and change management efforts at global organizations. Communities Added 04 Jul 2024
CommunitiesEducation CELab Community After five years of CELab, we are announcing a new way to "find the others" by creating a community dedicated to elevating the state of customer education. After five years of CELab, we are announcing a new way to "find the others" by creating a community dedicated to elevating the state of customer education. After five years of CELab, we are announcing a new way to "find the others" by creating a community dedicated to elevating the state of customer education. CommunitiesEducation Added 04 Jul 2024
CommunitiesSupportExperience ElevateCX Join ElevateCX a premier community for those passionate about CX. Discover exclusive resources and events, and build relationships with CX enthusiasts. Join ElevateCX a premier community for those passionate about CX. Discover exclusive resources and events, and build relationships with CX enthusiasts. Join ElevateCX a premier community for those passionate about CX. Discover exclusive resources and events, and build relationships with CX enthusiasts. CommunitiesSupportExperience Added 26 Jun 2024
CommunitiesSupport Support Driven The community dedicated to Customer Support as a career. The community dedicated to Customer Support as a career. The community dedicated to Customer Support as a career. CommunitiesSupport Added 26 Jun 2024
CommunitiesKnowledge & Writing Write the Docs Write the Docs is a global community of people who care about documentation. Write the Docs is a global community of people who care about documentation. Write the Docs is a global community of people who care about documentation. CommunitiesKnowledge & Writing Added 26 Jun 2024
CommunitiesExperienceLeadership CustomerX Pros Your online home for exchanging success strategies with like-minded people, accessing previous and upcoming events, chatting with community partners, and viewing valuable resources that will elevate your game. Your online home for exchanging success strategies with like-minded people, accessing previous and upcoming events, chatting with community partners, and viewing valuable resources that will elevate your game. Your online home for exchanging success strategies with like-minded people, accessing previous and upcoming events, chatting with community partners, and viewing valuable resources that will elevate your game. CommunitiesExperienceLeadership Added 26 Jun 2024
Communities CMX Hub CMX is the world's most passionate network of community professionals. Get the best tools, resources and ideas in your inbox every week. CMX is the world's most passionate network of community professionals. Get the best tools, resources and ideas in your inbox every week. CMX is the world's most passionate network of community professionals. Get the best tools, resources and ideas in your inbox every week. Communities Added 23 Mar 2024

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04 Feb 2026 · It hasn't quite been a year since the last Changelog, but it has been a rough break for me (in more ways than one!), which I'll write about in the Support Human newsletter soon. Let's just say the skeleton GIF crowning this issue is very appropriate. Changelog 02.03.26 It hasn't quite been a year since the last Changelog, but it has been a rough break for me (in more ways than one!), which I'll write about in the Support Human newsletter soon. Let's just say the skeleton GIF crowning this issue is very appropriate. 07 Apr 2025 · Oh, hi! It's been over a year since I last sent the changelog. Oops. In my defense, I did say that I wouldn't spam you. Look at me keeping my word! Changelog 04.07.25 Oh, hi! It's been over a year since I last sent the changelog. Oops. In my defense, I did say that I wouldn't spam you. Look at me keeping my word! 01 Apr 2024 · Welcome to the inaugural issue of the Support Human Resources Changelog! This newsletter will serve as your update on what new resources have been added to the site since the last Changelog. Changelog 04.01.24 Welcome to the inaugural issue of the Support Human Resources Changelog! This newsletter will serve as your update on what new resources have been added to the site since the last Changelog.

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Send it over — including your own work and your company's. Tell me if you'd like credit for the find; I like naming the people who notice good things. New additions show up in the changelog as I go.

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