Principal Customer Service Advisor - OPIS
Dow Jones | $60,000-$200,000
Steph's Notes:
This job description is something else. There I am, minding my own business, thinking this is a normal junior customer service role, and then I read with own two eyes:
A minimum of 7 years in an OPIS CS position or an industry equivalent, or 5-10 years experience in a contact center and/or customer service environment.
Okay, Janice.
Also, just so you know, this listing hit BINGO with: "Poorly-edited job description requires attention to detail."
Worked here?
I rated the posting. You might know the place. Anything you can add about what the job is actually like is worth more than my read of the job description โ that's the whole reason this box is here.
Before you post
Disagree with me all you like โ that's half the point. Don't come after other readers, don't post anyone's private details, don't pitch anything, and don't post anything you didn't write yourself. I delete what breaks that and I don't argue about it. Full version โ
Something off in this thread? Send me a note and say which post it's on.
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BINGO
Eh, It's Probably Fine
Seriously, Maybe Don't
Read this bit first
Comments on a job listing are public, and the company can read them. If you work there now, or you're mid-process with them, post under a name they wouldn't recognise. It takes ten seconds and nobody here will think less of you for it.
One ask on how you write it: stick to what happened to you. My manager told me the on-call rota was optional lands harder than this company lies to candidates โ and it's a lot harder to argue with.