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The job board MercuryGreen Means GoOtherLead / ManagerFull-timeCaliforniaOregonNew YorkUnited States$100k-$150kClosedRemote Rated 14 Feb 2024 · Still open · Closed Back to the board

Customer Trust Manager - Complaints

Green Means Go Not yet rated Closed MercuryGreen Means GoOtherLead / ManagerFull-timeCaliforniaOregonNew YorkUnited States$100k-$150kClosedRemote MercuryGreen Means GoOtherLead / ManagerFull-timeCaliforniaOregonNew YorkUnited States$100k-$150kClosedRemote See listing Remote MercuryGreen Means GoOtherLead / ManagerFull-timeCaliforniaOregonNew YorkUnited States$100k-$150kClosedRemote

Location: New York City · San Francisco · Portland

Mercury | $125,000-$164,000, geography-based

This job is closed and no longer accepting applications. I keep an archive of Closed jobs so that you can see how past jobs of a particular company have been rated.

Steph's Notes:

Albert Einstein humbly noted “It’s not that I’m so smart, it’s just that I stay with problems longer,” and that humble and persistent confidence encompasses the ethos of the new Customer Trust Manager focusing on complaints as our first order of business.

I can't decide if quoting Albert Einstein in a job description is cute or weird.

I'm leaning toward cute, because this actually seems like a really neat job, and I've detected no flags. Our first Green Means Go of this week!

Worked here?

I rated the posting. You might know the place. Anything you can add about what the job is actually like is worth more than my read of the job description — that's the whole reason this box is here.

Read this bit first

Comments on a job listing are public, and the company can read them. If you work there now, or you're mid-process with them, post under a name they wouldn't recognise. It takes ten seconds and nobody here will think less of you for it.

One ask on how you write it: stick to what happened to you. My manager told me the on-call rota was optional lands harder than this company lies to candidates — and it's a lot harder to argue with.

Before you post

Disagree with me all you like — that's half the point. Don't come after other readers, don't post anyone's private details, don't pitch anything, and don't post anything you didn't write yourself. I delete what breaks that and I don't argue about it. Full version →

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