Tagged
Oregon
10 entries
Director, Customer Operations
OpenClosed
Scribd is being transparent about not being a customer-first organization in which every team contributes to customer happiness. It's saying the company doesn't want to deal with customers, and you're constantly going to be nagging them for the smallest scraps to improve the customer experience.
Scribd, Inc.Tread CarefullySupportHead of / DirectorFull-timeArizonaCaliforniaColorado
Scribd, Inc.Tread CarefullySupportHead of / DirectorFull-timeArizonaCaliforniaColoradoFloridaGeorgiaMassachusettsIllinoisNew YorkOregonTexasUtahWashingtonBritish ColumbiaOntarioCanadaMexico$150k-$200kOpenSee listing
18 Mar 26
Vice President, Customer Care
OpenClosed
You should do a general internet search for Therapy Brands. The results are...not good, particularly in light of the fuss they make about how awesome they are on their Careers page.
Therapy BrandsSeriously, Maybe Don'tSupportExecutiveFull-timeAlabamaArkansasArizona
Therapy BrandsSeriously, Maybe Don'tSupportExecutiveFull-timeAlabamaArkansasArizonaColoradoConnecticutDelawareFloridaGeorgiaKansasKentuckyLouisianaMaineMassachusettsIdahoIowaMichiganMinnesotaMarylandMississippiMissouriMontanaNebraskaNorth CarolinaNorth DakotaNew HampshireNew JerseyNew MexicoNew YorkNevadaOhioOklahomaOregonPennsylvaniaRhode IslandIllinoisSouth CarolinaTennesseeTexasUtahVirginiaWashingtonWisconsinIndianaNo comp givenClosedRemoteSee listing
02 Sep 24
Manager of Technical Support
OpenClosed
It is galling – to say the least – to see Siena hiring human support for their product when they're happy enough for it to fuel an exaggerated AI craze that's led to a CX employment crisis everywhere else. The words irony and hypocrisy come to mind.
SienaSeriously, Maybe Don'tTechnical & EngineeringLead / ManagerFull-timeTexasMassachusettsColorado
SienaSeriously, Maybe Don'tTechnical & EngineeringLead / ManagerFull-timeTexasMassachusettsColoradoFloridaNew YorkOregonUnited StatesOntarioCanadaIrelandUnited KingdomPortugalEurope"Competitive" comp not givenClosedRemoteSee listing
31 Aug 24
Knowledge Strategist
OpenClosed
Sounds like a neat Knowledge role, and the pay is great (especially for Knowledge work, which is often undervalued).
AirbnbEh, It's Probably FineKnowledge & EducationSeniorFull-timeAlabamaCaliforniaFlorida
AirbnbEh, It's Probably FineKnowledge & EducationSeniorFull-timeAlabamaCaliforniaFloridaGeorgiaIllinoisMinnesotaMississippiNevadaNew JerseyNew YorkNorth CarolinaOhioOregonPennsylvaniaTennesseeTexasWashington$100k-$150kClosedRemoteSee listing
26 Aug 24
Customer Experience & Service Transformation Management Manager
OpenClosed
This job seems fine if very, very corporate.
AccentureEh, It's Probably FineExperienceLead / ManagerFull-timeHybridIllinoisVirginia
AccentureEh, It's Probably FineExperienceLead / ManagerFull-timeHybridIllinoisVirginiaGeorgiaTexasOregonArkansasMassachusettsColoradoIndianaNorth CarolinaIowaMichiganNew JerseyConnecticutCaliforniaWisconsinMinnesotaTennesseeNew YorkOklahomaKansasPennsylvaniaFloridaArizonaWashingtonMissouriUnited States$150k-$200kClosedSee listing
25 Aug 24
Trust & Safety Analyst I
OpenClosed
Solid, straightforward job description with no red or yellow flags and a decent salary for what appears to be a truly entry-level Trust & Safety role.
FlodeskGreen Means GoEntry-levelFull-timeArizonaCaliforniaGeorgiaIllinois
FlodeskGreen Means GoEntry-levelFull-timeArizonaCaliforniaGeorgiaIllinoisIowaMarylandMichiganMissouriNew YorkNorth CarolinaOhioOregonRhode IslandTexasWashingtonWisconsin$50k-$100kClosedRemoteTrust & SafetySee listing
01 Jul 24
Customer Trust Manager - Complaints
OpenClosed
I can't decide if quoting Albert Einstein in a job description is cute or weird. I'm leaning toward cute, because this actually seems like a really neat job, and I've detected no flags. Our first Green Means Go of this week!
MercuryGreen Means GoOtherLead / ManagerFull-timeCaliforniaOregonNew York
MercuryGreen Means GoOtherLead / ManagerFull-timeCaliforniaOregonNew YorkUnited States$100k-$150kClosedRemoteSee listing
14 Feb 24
Senior Director, Trust & Safety
OpenClosed
Excellent benefits, including 4-day work weeks. That *might* have something to do with the Kickstarter union. I'm just saying.
Kickstarter PBCEh, It's Probably FineHead of / DirectorFull-timeCaliforniaColoradoConnecticutFlorida
Kickstarter PBCEh, It's Probably FineHead of / DirectorFull-timeCaliforniaColoradoConnecticutFloridaGeorgiaIllinoisMassachusettsMarylandNorth CarolinaNew JerseyNew YorkOregonVirginiaWashingtonUnited StatesOntarioBritish ColumbiaCanadaUnited Kingdom$150k-$200kClosedRemoteTrust & SafetySee listing
02 Feb 24
Support Team Lead
OpenClosed
The company claims this comp is highly competitive, however considering the duties of the role and the (at their own admission) highly-complex product and the fact it’s a FinTech company, I’m calling bullshit. Otherwise, it seems fine.
MercuryEh, It's Probably FineSupportLead / ManagerFull-timeCaliforniaNew YorkOregon
MercuryEh, It's Probably FineSupportLead / ManagerFull-timeCaliforniaNew YorkOregonUnited States$100k-$150kClosedRemoteSee listing
16 Jan 24
Onboarding Specialist - Weekend Coverage (Contract)
OpenClosed
MercuryEh, It's Probably FineSuccessEarly CareerContractCaliforniaNew YorkOregon
MercuryEh, It's Probably FineSuccessEarly CareerContractCaliforniaNew YorkOregonUnited States$50k-$100kClosedSee listing
16 Jan 24
Seriously, Maybe Don't
Eh, It's Probably Fine
Green Means Go