Tagged

Technical & Engineering

Roles that involve reactively assisting customers with highly technical problems or with using highly technical products. Technical assistance is usually offered via email, phone, or video conference.

62 entries

Technical Support Engineer OpenClosed My biggest concern is that the pay seems really low for what reads like a mid-level Engineering job description – reads to me like they're trying to get a Dev on the cheap by placing them under Customer Success.

Eh, It's Probably Fine Not yet rated Prismatic Eh, It's Probably Fine Technical & Engineering Mid-level Full-time United States $50k-$100k Closed PrismaticEh, It's Probably FineTechnical & EngineeringMid-levelFull-timeUnited States$50k-$100kClosedRemoteSee listing 29 Jan 24

Head of Support Engineering OpenClosed This is a critical role within the Engineering organization leading and scaling our Support Engineering team. You will own and drive Tecton’s customer-facing support efforts to the next level to provide a phenomenal user experience.

Eh, It's Probably Fine Not yet rated Tecton Eh, It's Probably Fine Technical & Engineering Head of / Director Full-time California Washington New York TectonEh, It's Probably FineTechnical & EngineeringHead of / DirectorFull-timeCaliforniaWashingtonNew YorkUnited States$150k-$200kClosedRemoteSee listing 29 Jan 24

Supervisor, Technical Support OpenClosed This is another wide salary range, but seeing as they're open to folks who are newer as managers, I actually think it's a good thing.

Eh, It's Probably Fine Not yet rated Samsara Eh, It's Probably Fine Technical & Engineering Lead / Manager Full-time United States $50k-$100k Closed SamsaraEh, It's Probably FineTechnical & EngineeringLead / ManagerFull-timeUnited States$50k-$100kClosedRemoteSee listing 29 Jan 24

Technical Support Engineer OpenClosed I think maybe I drank a really bad batch of coffee because nothing makes sense anymore.

BINGO Not yet rated Torq BINGO Technical & Engineering Senior Full-time Costa Rica No comp given Closed TorqBINGOTechnical & EngineeringSeniorFull-timeCosta RicaNo comp givenClosedRemoteSee listing 29 Jan 24

Technical Support Specialist OpenClosed A bilingual candidate with a bachelor's degree in computer science and technical expertise in cloud applications, mobile computing, and hardware device troubleshooting should not be making $35,403 to $59,500. I mean, come the fuck on.

BINGO Not yet rated Samsara BINGO Technical & Engineering Early Career Full-time United States Closed $0k-$50k SamsaraBINGOTechnical & EngineeringEarly CareerFull-timeUnited StatesClosed$0k-$50kRemoteSee listing 29 Jan 24

Manager, Technical Support OpenClosed

Eh, It's Probably Fine Not yet rated Conversica Eh, It's Probably Fine Technical & Engineering Lead / Manager Full-time United States $100k-$150k Closed ConversicaEh, It's Probably FineTechnical & EngineeringLead / ManagerFull-timeUnited States$100k-$150kClosedRemoteSee listing 29 Jan 24

Director, Technical Support OpenClosed Look, I don't think you can honestly say you're "committed to fair and equitable compensation for all of [your] employees" and then only post salary ranges for leadership positions. Come on.

Tread Carefully Not yet rated ServiceTitan Tread Carefully Technical & Engineering Head of / Director Full-time United States $150k-$200k Closed ServiceTitanTread CarefullyTechnical & EngineeringHead of / DirectorFull-timeUnited States$150k-$200kClosedRemoteSee listing 21 Jan 24

Migration Expert (Contractor) OpenClosed Compensation is per project depending on complexity, so no comp is not a red flag.

Eh, It's Probably Fine Not yet rated ConvertKit Eh, It's Probably Fine Technical & Engineering Senior Part-time Contract United States Europe ConvertKitEh, It's Probably FineTechnical & EngineeringSeniorPart-timeContractUnited StatesEuropeNo comp givenClosedRemoteSee listing 16 Jan 24

Integration Support Engineering Specialist OpenClosed $53k for a non-entry level, very technical role is laughable. The duties of the role and the title are also misaligned. And yes, again with the “not typical for offers to be made at or near the top of the [salary] range.”

BINGO Not yet rated Meridianlink BINGO Technical & Engineering Mid-level Full-time United States $50k-$100k Closed MeridianlinkBINGOTechnical & EngineeringMid-levelFull-timeUnited States$50k-$100kClosedRemoteSee listing 16 Jan 24

Multiple Positions OpenClosed Even aside from the problems in individual descriptions (of which there are plenty), having “Check out our open roles and see if you can make the cut” on your Careers page is an automatic Bingo for me, sorry not sorry.

BINGO Not yet rated ID.me BINGO Success Support Technical & Engineering Entry-level Early Career Mid-level ID.meBINGOSuccessSupportTechnical & EngineeringEntry-levelEarly CareerMid-levelLead / ManagerFull-timeOnsiteCaliforniaFloridaVirginiaUnited StatesClosedGhost Job?RemoteSee listing 16 Jan 24

Director, Technical Support OpenClosed Points in favor: up-front about the challenges facing the team. Points against: C-Suite is all men. No mention of benefits or comp, asks for salary expectations in application.

Tread Carefully Not yet rated Duetto Research Tread Carefully Technical & Engineering Head of / Director Full-time US Eastern time zones United States No comp given Duetto ResearchTread CarefullyTechnical & EngineeringHead of / DirectorFull-timeUS Eastern time zonesUnited StatesNo comp givenClosedRemoteSee listing 16 Jan 24

Technical Support Engineer OpenClosed This role requires at least 5 years experience, is highly technical, and is described as “designed to deliver a higher level of partnership with the customer and is not a traditional ticket-by-ticket technical support role.” So why is the pay so low?

Tread Carefully Not yet rated Qualia Tread Carefully Technical & Engineering Senior Full-time Colorado United States $50k-$100k QualiaTread CarefullyTechnical & EngineeringSeniorFull-timeColoradoUnited States$50k-$100kClosedRemoteSee listing 16 Jan 24