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Support Human By a support human, for support humans.

Tagged

Lead / Manager

Roles labeled as supervisor, lead, or manager, or that involve leading one or more individual contributors and being responsible for their professional development and work products.

110 entries

Customer Support Lead OpenClosed This job was this close to making it into Green Means Go, but there’s a misalignment between the duties of the position and the job title, so alas, into this category it goes. Eh, It's Probably Fine Not yet rated Nova CreditEh, It's Probably FineSupportLead / ManagerFull-timeUnited States$100k-$150kClosed Nova CreditEh, It's Probably FineSupportLead / ManagerFull-timeUnited States$100k-$150kClosedRemoteSee listing 17 Jan 24
Senior Manager, Product Support OpenClosed Eh, It's Probably Fine Not yet rated ShippoEh, It's Probably FineSupportLead / ManagerFull-timeUnited States$150k-$200kClosed ShippoEh, It's Probably FineSupportLead / ManagerFull-timeUnited States$150k-$200kClosedRemoteSee listing 16 Jan 24
Senior Manager, BI Customer Experience OpenClosed Job application is through Workday. My condolences. Eh, It's Probably Fine Not yet rated GoodRxEh, It's Probably FineExperienceLead / ManagerFull-timeOnsiteCaliforniaWashington GoodRxEh, It's Probably FineExperienceLead / ManagerFull-timeOnsiteCaliforniaWashingtonNew York$150k-$200kClosedSee listing 16 Jan 24
Customer Service Team Leader OpenClosed This job is on Otta but isn’t listed on the company's website. But considering the Careers page is super bare-bones, that doesn’t necessarily mean anything. BINGO Not yet rated Trust WalletBINGOSupportLead / ManagerFull-timeUnited StatesCanadaUnited Kingdom Trust WalletBINGOSupportLead / ManagerFull-timeUnited StatesCanadaUnited KingdomEurope"Competitive" comp not givenClosedRemoteSee listing 16 Jan 24
Multiple Positions OpenClosed Even aside from the problems in individual descriptions (of which there are plenty), having “Check out our open roles and see if you can make the cut” on your Careers page is an automatic Bingo for me, sorry not sorry. BINGO Not yet rated ID.meBINGOSuccessSupportTechnical & EngineeringEntry-levelEarly CareerMid-level ID.meBINGOSuccessSupportTechnical & EngineeringEntry-levelEarly CareerMid-levelLead / ManagerFull-timeOnsiteCaliforniaFloridaVirginiaUnited StatesClosedGhost Job?RemoteSee listing 16 Jan 24
Product Support Manager OpenClosed Tread Carefully Not yet rated ShippoTread CarefullySupportLead / ManagerFull-timeMexicoNo comp givenClosed ShippoTread CarefullySupportLead / ManagerFull-timeMexicoNo comp givenClosedRemoteSee listing 16 Jan 24
Senior Manager, Enterprise Support OpenClosed Eh, It's Probably Fine Not yet rated MotiveEh, It's Probably FineSupportLead / ManagerFull-timeUnited States$150k-$200kClosed MotiveEh, It's Probably FineSupportLead / ManagerFull-timeUnited States$150k-$200kClosedRemoteSee listing 16 Jan 24
Support Team Lead OpenClosed The company claims this comp is highly competitive, however considering the duties of the role and the (at their own admission) highly-complex product and the fact it’s a FinTech company, I’m calling bullshit. Otherwise, it seems fine. Eh, It's Probably Fine Not yet rated MercuryEh, It's Probably FineSupportLead / ManagerFull-timeCaliforniaNew YorkOregon MercuryEh, It's Probably FineSupportLead / ManagerFull-timeCaliforniaNew YorkOregonUnited States$100k-$150kClosedRemoteSee listing 16 Jan 24
Manager, Customer Support OpenClosed I will be forever outraged / amused by companies that say their comp is competitive, don’t provide said comp, and then have the audacity to say they’re looking for someone who wants to hold a role for the long-term. BINGO Not yet rated VeroBINGOSupportLead / ManagerFull-timeUnited States"Competitive" comp not givenClosed VeroBINGOSupportLead / ManagerFull-timeUnited States"Competitive" comp not givenClosedRemoteSee listing 16 Jan 24
Onboarding Lead OpenClosed Eh, It's Probably Fine Not yet rated MercuryEh, It's Probably FineSuccessLead / ManagerFull-timeUnited StatesUS Western time zones$100k-$150k MercuryEh, It's Probably FineSuccessLead / ManagerFull-timeUnited StatesUS Western time zones$100k-$150kClosedRemoteSee listing 16 Jan 24