Tagged

Trust & Safety

33 entries

Global Operations Director, Safety and Support OpenClosed I know, there's someone out there who loves this kind of thing. But I can't help but read that as, "we have no idea what it takes to actually run Support or Trust & Safety in this space and therefore we have unrealistic expectations for this role and have no idea how to meaningfully support it."

Seriously, Maybe Don't Not yet rated Tea Seriously, Maybe Don't Support Head of / Director Full-time California United States $150k-$200k TeaSeriously, Maybe Don'tSupportHead of / DirectorFull-timeCaliforniaUnited States$150k-$200kOpenRemoteTrust & SafetySee listing 03 Mar 26

Trust & Safety Operations Analyst OpenClosed Very straightforward Trust & Safety role; nothing jumps out at me as particularly concerning, and the pay is excellent. You'd be working for OpenAI.

Eh, It's Probably Fine Not yet rated Eh, It's Probably Fine Technical & Engineering Senior Full-time Hybrid California United States $200k-$250k Eh, It's Probably FineTechnical & EngineeringSeniorFull-timeHybridCaliforniaUnited States$200k-$250kOpenGhost Job?Trust & SafetyOpenAISee listing 10 Feb 26

Content Moderator OpenClosed The pay is okay – $25 per hour for what appears to be a remote, entry-level role is good. And having started myself in CX as a contract content moderator, I can say it's a good way to get your foot in the door in Trust & Safety or CX.

Eh, It's Probably Fine Not yet rated Randstad USA Eh, It's Probably Fine Entry-level Contract United States Closed $0k-$50k Remote Randstad USAEh, It's Probably FineEntry-levelContractUnited StatesClosed$0k-$50kRemoteTrust & SafetySee listing 10 Feb 26

Open Source Community Manager OpenClosed Because it makes me feel hopeful about AI, I'm tentatively putting this in Green Means Go.

Green Means Go Not yet rated Current AI Green Means Go Technical & Engineering Mid-level Full-time France Europe Worldwide Current AIGreen Means GoTechnical & EngineeringMid-levelFull-timeFranceEuropeWorldwide$50k-$100kOpenGhost Job?RemoteCommunityTrust & SafetySee listing 10 Feb 26

Investigations & Response Manager, Customer Trust & Privacy OpenClosed Seems like a pretty straightforward role with no major flags. The salary is, of course, Netflix generous.

Eh, It's Probably Fine Not yet rated Netflix Eh, It's Probably Fine Lead / Manager Full-time California United States $200k-$250k Closed NetflixEh, It's Probably FineLead / ManagerFull-timeCaliforniaUnited States$200k-$250kClosedRemoteTrust & SafetySee listing 26 Aug 24

Manager, Trust & Safety Complex Investigations OpenClosed Again, such efficiency at getting to BINGO! Also, after all those super-specific requirements, "must have ethics" is sincerely hilarious.

BINGO Not yet rated Turo BINGO Lead / Manager Full-time Onsite Arizona United States $50k-$100k TuroBINGOLead / ManagerFull-timeOnsiteArizonaUnited States$50k-$100kClosedTrust & SafetySee listing 01 Jul 24

Bilingual Trust & Safety Investigator OpenClosed So many flags in a single sentence! I appreciate their commitment to an efficient Bad Job Bingo game.

BINGO Not yet rated Turo BINGO Senior Full-time Onsite Ontario Canada "Competitive" comp not given TuroBINGOSeniorFull-timeOnsiteOntarioCanada"Competitive" comp not givenClosedTrust & SafetySee listing 01 Jul 24

Trust & Safety Lead OpenClosed I know I sound like a broken record, but there's a misalignment between this role's duties and its title/seniority. Also, no salary transparency.

Tread Carefully Not yet rated Snap Tread Carefully Lead / Manager Full-time Onsite United Kingdom No comp given Closed SnapTread CarefullyLead / ManagerFull-timeOnsiteUnited KingdomNo comp givenClosedTrust & SafetySee listing 01 Jul 24

Trust & Safety Specialist OpenClosed I think Snap might be the first company since I've started doing Bad Job Bingo to actually mention anything about wellness for Trust & Safety team members, so it has that going for it. Unfortunately, it also has enough flags that it hits BINGO.

BINGO Not yet rated Snap BINGO Early Career Full-time Onsite New York United States $50k-$100k SnapBINGOEarly CareerFull-timeOnsiteNew YorkUnited States$50k-$100kClosedTrust & SafetySee listing 01 Jul 24

Child Safety Enforcement Specialist, Trust and Safety OpenClosed I'm not putting this in Tread Carefully because anything in the job is jumping out at me specifically – let's say it's a general wariness about Google's working environment and the fact that the company doesn't address how they protect the mental health of those working in Trust & Safety.

Tread Carefully Not yet rated Google Tread Carefully Mid-level Full-time Onsite Ireland No comp given Closed GoogleTread CarefullyMid-levelFull-timeOnsiteIrelandNo comp givenClosedTrust & SafetySee listing 01 Jul 24

Trust & Safety Analyst I OpenClosed Solid, straightforward job description with no red or yellow flags and a decent salary for what appears to be a truly entry-level Trust & Safety role.

Green Means Go Not yet rated Flodesk Green Means Go Entry-level Full-time Arizona California Georgia Illinois FlodeskGreen Means GoEntry-levelFull-timeArizonaCaliforniaGeorgiaIllinoisIowaMarylandMichiganMissouriNew YorkNorth CarolinaOhioOregonRhode IslandTexasWashingtonWisconsin$50k-$100kClosedRemoteTrust & SafetySee listing 01 Jul 24

Senior Analyst, Community Operations OpenClosed This role seems like an interesting blend of Trust & Safety, Community, and Customer Support. Alas, there's no salary transparency, though, so into Tread Carefully it goes.

Tread Carefully Not yet rated Twitch Tread Carefully Mid-level Full-time Australia No comp given Closed Remote TwitchTread CarefullyMid-levelFull-timeAustraliaNo comp givenClosedRemoteTrust & SafetySee listing 01 Jul 24

Senior Manager, Trust and Safety Operations (Americas) OpenClosed The salary is suspiciously wide, and, in my opinion, the low end is too low for a role this senior. Otherwise, it seems like a standard Trust & Safety Ops role.

Eh, It's Probably Fine Not yet rated Twitch Eh, It's Probably Fine Lead / Manager Full-time United States $150k-$200k Closed Remote TwitchEh, It's Probably FineLead / ManagerFull-timeUnited States$150k-$200kClosedRemoteTrust & SafetySee listing 01 Jul 24

Sr. Policy Manager, Trust & Safety OpenClosed I am really struggling to understand this role at Match Group in comparison to the Trust & Safety Policy Manager role at Tinder (one of the dating apps in Match Group's portfolio).

Tread Carefully Not yet rated Match Group Tread Carefully Lead / Manager Full-time Hybrid New York United States $100k-$150k Match GroupTread CarefullyLead / ManagerFull-timeHybridNew YorkUnited States$100k-$150kClosedTrust & SafetySee listing 01 Jul 24

Trust & Safety Policy Manager OpenClosed I'm upgrading this to Tread Carefully based on their wisdom, but I'm still concerned that the junior title and experience requirements coupled with the pretty senior job duties is not a great mix for success.

Tread Carefully Not yet rated Tinder Tread Carefully Lead / Manager Full-time Hybrid California United States $100k-$150k TinderTread CarefullyLead / ManagerFull-timeHybridCaliforniaUnited States$100k-$150kClosedTrust & SafetySee listing 01 Jul 24

Enforcement Lead, Trust & Safety OpenClosed I continue to wish that Anthropic would address how they're mitigating the mental health risks of Trust & Safety work, and there are some minor flags ("fast-paced environment," hello darkness my old friend), but it's a solid Eh, It's Probably Fine.

Eh, It's Probably Fine Not yet rated Eh, It's Probably Fine Lead / Manager Full-time California United States $250k-$300k Closed Remote Eh, It's Probably FineLead / ManagerFull-timeCaliforniaUnited States$250k-$300kClosedRemoteTrust & SafetyAnthropicSee listing 01 Jul 24

Director, Trust & Safety OpenClosed They mention that this role has global responsibilities a few times, and as much as I appreciate the close relationship with Support, considering the scale of the work, I think this should really be a VP-level title.

Eh, It's Probably Fine Not yet rated Vimeo Eh, It's Probably Fine Head of / Director Full-time New York United States $150k-$200k Closed VimeoEh, It's Probably FineHead of / DirectorFull-timeNew YorkUnited States$150k-$200kClosedRemoteTrust & SafetySee listing 01 Jul 24

Manager, Trust and Safety OpenClosed Can we not? Can we just not require a T&S professional to have a "fun" attitude, especially when you haven't given any space to explaining how you'll care for their mental well-being? Ugh. Honestly, that pisses me off enough to put this into Tread Carefully.

Tread Carefully Not yet rated Patreon Tread Carefully Lead / Manager Full-time Hybrid California New York Texas PatreonTread CarefullyLead / ManagerFull-timeHybridCaliforniaNew YorkTexas$150k-$200kClosedTrust & SafetySee listing 01 Jul 24

Manager, Safety and Integrity Analysis OpenClosed Putting this in Eh, It's Probably Fine because the salary is quite wide and I'd like to see the title be a bit more senior given the required qualifications, but otherwise it's nice to see a T&S JD written with such obvious care and skill.

Eh, It's Probably Fine Not yet rated GitHub Eh, It's Probably Fine Lead / Manager Full-time United States $200k-$250k Closed Remote GitHubEh, It's Probably FineLead / ManagerFull-timeUnited States$200k-$250kClosedRemoteTrust & SafetySee listing 01 Jul 24

Quality Assurance Program Lead, Trust & Safety Operations OpenClosed So this job closed and then re-opened at some point since early February. Which, uh, seems like not the greatest sign, you know?

Tread Carefully Not yet rated Roblox Tread Carefully Lead / Manager Full-time Onsite California United States $150k-$200k RobloxTread CarefullyLead / ManagerFull-timeOnsiteCaliforniaUnited States$150k-$200kClosedTrust & SafetySee listing 30 Jun 24

Director, YouTube Trust and Safety OpenClosed I'm not putting this in Tread Carefully because anything in the job is jumping out at me specifically – let's say it's a general wariness about Google's working environment and the fact that, again, the company doesn't address how they protect the mental health of those working in Trust & Safety.

Tread Carefully Not yet rated YouTube Tread Carefully Head of / Director Full-time Onsite California United States $250k-$300k YouTubeTread CarefullyHead of / DirectorFull-timeOnsiteCaliforniaUnited States$250k-$300kClosedTrust & SafetySee listing 11 Mar 24

Trust & Safety Solutions Manager OpenClosed Careers page is pretty basic; doesn't mention benefits at all, and neither does the job description. Otherwise, Cinder does a good job of explaining what its looking for in this role, and I don't see any major flags.

Eh, It's Probably Fine Not yet rated Cinder Eh, It's Probably Fine Senior Full-time New York Texas California United States CinderEh, It's Probably FineSeniorFull-timeNew YorkTexasCaliforniaUnited StatesUS Eastern time zones$150k-$200kClosedRemoteTrust & SafetySee listing 01 Mar 24

Trust & Safety Data Analyst OpenClosed Job description is thoughtful and well-written, benefits are excellent, and Careers page is clear and informative. This would be in Green Means Go except the salary range seems low for SF and NYC, especially considering they're wanting someone with a master's degree.

Eh, It's Probably Fine Not yet rated Match Group Eh, It's Probably Fine Mid-level Full-time Hybrid California New York United States Match GroupEh, It's Probably FineMid-levelFull-timeHybridCaliforniaNew YorkUnited States$100k-$150kClosedTrust & SafetySee listing 04 Feb 24

Trust and Safety Enforcement Lead OpenClosed I always want to call attention to the fact that companies are very good at acknowledging when certain roles might come into contact with disturbing content but are very bad at addressing how they plan to support your mental health post-exposure to said content.

Eh, It's Probably Fine Not yet rated Eh, It's Probably Fine Lead / Manager Full-time Hybrid California New York United States $250k-$300k Eh, It's Probably FineLead / ManagerFull-timeHybridCaliforniaNew YorkUnited States$250k-$300kClosedTrust & SafetyAnthropicSee listing 04 Feb 24

Trust and Safety Responsible Deployment Policy Lead OpenClosed Same note as with the other T&S Lead role: companies are very good at acknowledging when certain roles might come into contact with disturbing content but are very bad at addressing how they plan to support your mental health post-exposure to said content.

Eh, It's Probably Fine Not yet rated Eh, It's Probably Fine Lead / Manager Full-time Hybrid California United States $250k-$300k Closed Eh, It's Probably FineLead / ManagerFull-timeHybridCaliforniaUnited States$250k-$300kClosedTrust & SafetyAnthropicSee listing 04 Feb 24

Trust and Safety Analyst OpenClosed Yes, it's AI. I'm as surprised as you.

Green Means Go Not yet rated Green Means Go Mid-level Full-time Hybrid California New York United States $150k-$200k Green Means GoMid-levelFull-timeHybridCaliforniaNew YorkUnited States$150k-$200kClosedTrust & SafetyAnthropicSee listing 04 Feb 24

Policy Design Manager, Child Safety and Emotional and Psychological Harm OpenClosed Yes, it's AI. I'm as surprised as you.

Green Means Go Not yet rated Green Means Go Senior Full-time Hybrid California New York United States $200k-$250k Green Means GoSeniorFull-timeHybridCaliforniaNew YorkUnited States$200k-$250kClosedTrust & SafetyAnthropicSee listing 04 Feb 24

VP, Trust & Safety OpenClosed Don't love their use of "evangelize" in regards to working with stakeholders; there are plenty of alternatives for describing advocacy that don't have religious-extremist undertones.

Eh, It's Probably Fine Not yet rated Upwork Eh, It's Probably Fine Executive Full-time United States Closed $300k+Remote UpworkEh, It's Probably FineExecutiveFull-timeUnited StatesClosed$300k+RemoteTrust & SafetySee listing 03 Feb 24

Senior Manager, Moderation Operations, Trust & Safety OpenClosed See the Product Support Manager, Payments post for important info on Roblox's lack of diversity.

Tread Carefully Not yet rated Roblox Tread Carefully Lead / Manager Full-time Onsite California United States $200k-$250k RobloxTread CarefullyLead / ManagerFull-timeOnsiteCaliforniaUnited States$200k-$250kClosedTrust & SafetySee listing 03 Feb 24

Senior Director, Trust & Safety OpenClosed Excellent benefits, including 4-day work weeks. That *might* have something to do with the Kickstarter union. I'm just saying.

Eh, It's Probably Fine Not yet rated Kickstarter PBC Eh, It's Probably Fine Head of / Director Full-time California Colorado Connecticut Florida Kickstarter PBCEh, It's Probably FineHead of / DirectorFull-timeCaliforniaColoradoConnecticutFloridaGeorgiaIllinoisMassachusettsMarylandNorth CarolinaNew JerseyNew YorkOregonVirginiaWashingtonUnited StatesOntarioBritish ColumbiaCanadaUnited Kingdom$150k-$200kClosedRemoteTrust & SafetySee listing 02 Feb 24

Manager, Trust and Safety OpenClosed My friends. As a CX leader, I advise you to think very carefully before working in Trust & Safety for a company that routinely launches products before they've fully considered the risks and tactical challenges involved with said products.

Seriously, Maybe Don't Not yet rated Scale Seriously, Maybe Don't Lead / Manager Full-time Onsite California Washington New York ScaleSeriously, Maybe Don'tLead / ManagerFull-timeOnsiteCaliforniaWashingtonNew YorkUnited States$150k-$200kClosedTrust & SafetySee listing 02 Feb 24

Senior Risk Analyst, Trust and Safety OpenClosed Looooooool at this remote-baiting. Just say hybrid, my dudes.

Eh, It's Probably Fine Not yet rated Thumbtack Eh, It's Probably Fine Senior Full-time Hybrid United States Canada Philippines ThumbtackEh, It's Probably FineSeniorFull-timeHybridUnited StatesCanadaPhilippines$150k-$200kClosedTrust & SafetySee listing 02 Feb 24

Threat Investigator, Child Safety OpenClosed Considering the highly sensitive investigations required and the disturbing content involved, Meta doesn't talk at all about how they'll support the mental health of the person in this role.

Tread Carefully Not yet rated Tread Carefully Mid-level Full-time Onsite California Washington United States $100k-$150k Tread CarefullyMid-levelFull-timeOnsiteCaliforniaWashingtonUnited States$100k-$150kClosedTrust & SafetyMetaSee listing 02 Feb 24