Tagged

Full-time

Roles requiring you to work a standard 40 hours per week, regardless of permanent or temporary employee status.

434 entries

Customer Success Manager, Public Sector OpenClosed Y'all, the Company Careers page BINGOed before I even got to the job description, which actually looks fairly normal (if only available on LinkedIn). Not that I think y'all are doing this, but if anyone is, this is a really good example of why you can't just apply to a role based off a job listing.

BINGO Not yet rated Tadaweb BINGO Success Mid-level Full-time United States "Competitive" comp not given Closed TadawebBINGOSuccessMid-levelFull-timeUnited States"Competitive" comp not givenClosedRemoteSee listing 29 Jan 24

Customer Support Manager OpenClosed They repeat "dynamic environment" a lot. There are several other Success and Support roles open and the ones I've seen are pretty fair compensation-wise, so worth a look if working in a "fast moving dynamic environment" doesn't phase you.

Tread Carefully Not yet rated ParentSquare Tread Carefully Support Lead / Manager Full-time California United States $50k-$100k ParentSquareTread CarefullySupportLead / ManagerFull-timeCaliforniaUnited States$50k-$100kClosedRemoteSee listing 29 Jan 24

Customer Experience Manager OpenClosed This seems intentionally worded to be confusing: "Exceptional 401k Match: We've got your financial future covered. Enjoy an 80% match of the first 10% deferral."

Tread Carefully Not yet rated Momentus Technologies Tread Carefully Experience Mid-level Full-time United States Canada South America Momentus TechnologiesTread CarefullyExperienceMid-levelFull-timeUnited StatesCanadaSouth AmericaNo comp givenClosedRemoteSee listing 29 Jan 24

Senior Client Success Manager OpenClosed That's a suspiciously wide salary range. Also, the "ensure 100% client retention with high client satisfaction (9/10+ NPS scores)" made me do a double-take.

Tread Carefully Not yet rated Hinge Health Tread Carefully Success Senior Full-time United States $100k-$150k Closed Hinge HealthTread CarefullySuccessSeniorFull-timeUnited States$100k-$150kClosedRemoteSee listing 29 Jan 24

Manager of Customer Support OpenClosed The application requires you to create an account with Dayforce, which seems like an even more corporate Workday, which I honestly didn't think was possible.

Tread Carefully Not yet rated Onit Tread Carefully Support Lead / Manager Full-time United States "Competitive" comp not given Closed OnitTread CarefullySupportLead / ManagerFull-timeUnited States"Competitive" comp not givenClosedRemoteSee listing 29 Jan 24

Supervisor, Technical Support OpenClosed This is another wide salary range, but seeing as they're open to folks who are newer as managers, I actually think it's a good thing.

Eh, It's Probably Fine Not yet rated Samsara Eh, It's Probably Fine Technical & Engineering Lead / Manager Full-time United States $50k-$100k Closed SamsaraEh, It's Probably FineTechnical & EngineeringLead / ManagerFull-timeUnited States$50k-$100kClosedRemoteSee listing 29 Jan 24

Customer Experience Representative OpenClosed I've gotten multiple reports of this being a shady company with especially shady hiring practices. It also appears the Department of Labor is investigating them over unpaid overtime hours for its contractors.

Seriously, Maybe Don't Not yet rated Clipboard Health Seriously, Maybe Don't Experience Early Career Full-time United States "Competitive" comp not given Closed Clipboard HealthSeriously, Maybe Don'tExperienceEarly CareerFull-timeUnited States"Competitive" comp not givenClosedRemoteSee listing 29 Jan 24

Customer Success & Transformation Manager OpenClosed Listen this is nonsense but they're hiring a ton so just go to their website I'm gonna lay down on the floor for a minute

Seriously, Maybe Don't Not yet rated AiDash Seriously, Maybe Don't Success Mid-level Full-time United States United Kingdom No comp given AiDashSeriously, Maybe Don'tSuccessMid-levelFull-timeUnited StatesUnited KingdomNo comp givenClosedRemoteSee listing 29 Jan 24

Supervisor, Customer Success OpenClosed Basically a can of Chock Full O' Nopes.

BINGO Not yet rated SOCi BINGO Success Lead / Manager Full-time United States No comp given Closed SOCiBINGOSuccessLead / ManagerFull-timeUnited StatesNo comp givenClosedRemoteSee listing 29 Jan 24

Senior Manager, Premium Support OpenClosed

Tread Carefully Not yet rated GitHub Tread Carefully Support Lead / Manager Full-time Australia No comp given Closed GitHubTread CarefullySupportLead / ManagerFull-timeAustraliaNo comp givenClosedRemoteSee listing 29 Jan 24

Senior Customer Success Manager OpenClosed OH WOW, WHERE TO START.

Seriously, Maybe Don't Not yet rated Seriously, Maybe Don't Success Mid-level Full-time US Eastern time zones United States Europe $50k-$100k Seriously, Maybe Don'tSuccessMid-levelFull-timeUS Eastern time zonesUnited StatesEurope$50k-$100kClosedRemoteElevenLabsSee listing 29 Jan 24

Patient Access Programs Supervisor OpenClosed

BINGO Not yet rated SmithRx BINGO Other Lead / Manager Full-time Onsite Texas United States SmithRxBINGOOtherLead / ManagerFull-timeOnsiteTexasUnited StatesNo comp givenClosedSee listing 29 Jan 24

Director of Customer Experience OpenClosed

BINGO Not yet rated PartsSource BINGO Experience Head of / Director Full-time Ohio United States "Competitive" comp not given PartsSourceBINGOExperienceHead of / DirectorFull-timeOhioUnited States"Competitive" comp not givenClosedRemoteSee listing 29 Jan 24

Senior Manager, Customer Success Management OpenClosed Suspiciously wide salary range.

Eh, It's Probably Fine Not yet rated GitHub Eh, It's Probably Fine Success Lead / Manager Full-time United States $150k-$200k Closed GitHubEh, It's Probably FineSuccessLead / ManagerFull-timeUnited States$150k-$200kClosedRemoteSee listing 29 Jan 24

Technical Support Engineer OpenClosed I think maybe I drank a really bad batch of coffee because nothing makes sense anymore.

BINGO Not yet rated Torq BINGO Technical & Engineering Senior Full-time Costa Rica No comp given Closed TorqBINGOTechnical & EngineeringSeniorFull-timeCosta RicaNo comp givenClosedRemoteSee listing 29 Jan 24

Technical Support Specialist OpenClosed A bilingual candidate with a bachelor's degree in computer science and technical expertise in cloud applications, mobile computing, and hardware device troubleshooting should not be making $35,403 to $59,500. I mean, come the fuck on.

BINGO Not yet rated Samsara BINGO Technical & Engineering Early Career Full-time United States Closed $0k-$50k SamsaraBINGOTechnical & EngineeringEarly CareerFull-timeUnited StatesClosed$0k-$50kRemoteSee listing 29 Jan 24

Manager, Customer Success Systems OpenClosed

Eh, It's Probably Fine Not yet rated Samsara Eh, It's Probably Fine Success Lead / Manager Full-time United States $200k-$250k Closed SamsaraEh, It's Probably FineSuccessLead / ManagerFull-timeUnited States$200k-$250kClosedRemoteSee listing 29 Jan 24

Manager, Technical Support OpenClosed

Eh, It's Probably Fine Not yet rated Conversica Eh, It's Probably Fine Technical & Engineering Lead / Manager Full-time United States $100k-$150k Closed ConversicaEh, It's Probably FineTechnical & EngineeringLead / ManagerFull-timeUnited States$100k-$150kClosedRemoteSee listing 29 Jan 24

Senior Director, Community OpenClosed The salary range is great, if not really wide. My biggest concern is they're asking for 12+ years of experience in managing online communities, which could be fine if they count non-work experience.

Eh, It's Probably Fine Not yet rated Autodesk Eh, It's Probably Fine Head of / Director Full-time California United States $200k-$250k Closed AutodeskEh, It's Probably FineHead of / DirectorFull-timeCaliforniaUnited States$200k-$250kClosedRemoteCommunitySee listing 29 Jan 24

Vice President, Global Customer Support OpenClosed Job application is through Workday. My condolences.

Tread Carefully Not yet rated ServiceTitan Tread Carefully Support Executive Full-time United States $150k-$200k Closed ServiceTitanTread CarefullySupportExecutiveFull-timeUnited States$150k-$200kClosedRemoteSee listing 21 Jan 24

Director of Product & Operations, Customer Experience OpenClosed We are seeking a Director of Product & Operations, Customer Experiencee to lead our Customer Support and Moderation teams as well as lead Product initiatives related to internal tooling and Trust & Safety.

Eh, It's Probably Fine Not yet rated Grindr Eh, It's Probably Fine Experience Head of / Director Full-time Hybrid California United States GrindrEh, It's Probably FineExperienceHead of / DirectorFull-timeHybridCaliforniaUnited States$200k-$250kClosedSee listing 21 Jan 24

Director of Customer Success USA OpenClosed Doesn't mention benefits anywhere in the job description or the Join Us page.

Tread Carefully Not yet rated run:ai Tread Carefully Success Head of / Director Full-time United States No comp given Closed run:aiTread CarefullySuccessHead of / DirectorFull-timeUnited StatesNo comp givenClosedRemoteSee listing 21 Jan 24

Senior Manager, Customer Strategy OpenClosed

Eh, It's Probably Fine Not yet rated League Eh, It's Probably Fine Other Lead / Manager Full-time Onsite Illinois United States LeagueEh, It's Probably FineOtherLead / ManagerFull-timeOnsiteIllinoisUnited States$100k-$150kClosedSee listing 21 Jan 24

Director of Customer Success OpenClosed I'll give Mosiac props on owning their job descriptions – I definitely think a person wrote this.

BINGO Not yet rated Mosaic BINGO Success Head of / Director Full-time Onsite New York "Competitive" comp not given MosaicBINGOSuccessHead of / DirectorFull-timeOnsiteNew York"Competitive" comp not givenClosedSee listing 21 Jan 24

Senior Customer Success Manager OpenClosed Candidates should have a strong attention to detail, but the company can't consistently capitalize its own name. Okay!

BINGO Not yet rated run:ai BINGO Success Senior Full-time United States No comp given Closed run:aiBINGOSuccessSeniorFull-timeUnited StatesNo comp givenClosedRemoteSee listing 21 Jan 24

Principal, Customer Strategy OpenClosed Obviously, there are some typos in the job description and it's very business-speaky, but I don't think either is particularly worrisome, especially since there are some green flags in this listing too (like being clear about the application and interviewing process).

Eh, It's Probably Fine Not yet rated League Eh, It's Probably Fine Other Senior Full-time United States $150k-$200k Closed LeagueEh, It's Probably FineOtherSeniorFull-timeUnited States$150k-$200kClosedRemoteSee listing 21 Jan 24

Director, Technical Support OpenClosed Look, I don't think you can honestly say you're "committed to fair and equitable compensation for all of [your] employees" and then only post salary ranges for leadership positions. Come on.

Tread Carefully Not yet rated ServiceTitan Tread Carefully Technical & Engineering Head of / Director Full-time United States $150k-$200k Closed ServiceTitanTread CarefullyTechnical & EngineeringHead of / DirectorFull-timeUnited States$150k-$200kClosedRemoteSee listing 21 Jan 24

Customer Support Operations Manager OpenClosed

Tread Carefully Not yet rated Empower Tread Carefully Support Lead / Manager Full-time United States "Competitive" comp not given Closed EmpowerTread CarefullySupportLead / ManagerFull-timeUnited States"Competitive" comp not givenClosedRemoteSee listing 21 Jan 24

Director of Customer Support OpenClosed "We share your values: a dedication to Texans" is an...unexpectedly short list of values.

Tread Carefully Not yet rated Spindlemedia Tread Carefully Support Head of / Director Full-time Texas United States $100k-$150k SpindlemediaTread CarefullySupportHead of / DirectorFull-timeTexasUnited States$100k-$150kClosedRemoteSee listing 21 Jan 24

Principal Customer Service Advisor - OPIS OpenClosed This job description is something else. There I am, minding my own business, thinking this is a normal junior customer service role, and then I read with own two eyes: "A minimum of 7 years in an OPIS CS position[...]or 5-10 years experience in a contact center/customer service environment."

BINGO Not yet rated Dow Jones BINGO Support Senior Full-time United States $100k-$150k Closed Dow JonesBINGOSupportSeniorFull-timeUnited States$100k-$150kClosedRemoteSee listing 21 Jan 24

Customer Support Specialist OpenClosed

Tread Carefully Not yet rated Topstep Tread Carefully Support Early Career Full-time United States "Competitive" comp not given Closed TopstepTread CarefullySupportEarly CareerFull-timeUnited States"Competitive" comp not givenClosedRemoteSee listing 21 Jan 24

Customer Support Operations Analyst OpenClosed

Tread Carefully Not yet rated Empower Tread Carefully Support Early Career Full-time United States "Competitive" comp not given Closed EmpowerTread CarefullySupportEarly CareerFull-timeUnited States"Competitive" comp not givenClosedRemoteSee listing 21 Jan 24

VP Partner Support OpenClosed

Tread Carefully Not yet rated Nuvei Tread Carefully Support Executive Full-time Arizona United States No comp given NuveiTread CarefullySupportExecutiveFull-timeArizonaUnited StatesNo comp givenClosedRemoteSee listing 20 Jan 24

Customer Support Advocate OpenClosed Job application is through Workday. My condolences.

Tread Carefully Not yet rated ServiceTitan Tread Carefully Support Early Career Full-time Utah United States No comp given ServiceTitanTread CarefullySupportEarly CareerFull-timeUtahUnited StatesNo comp givenClosedRemoteSee listing 20 Jan 24

Client Support Associate OpenClosed This is a mid-senior role at least – major misalignment between title/responsibilities and requirements.

BINGO Not yet rated Nuvei BINGO Support Mid-level Full-time United States No comp given Closed NuveiBINGOSupportMid-levelFull-timeUnited StatesNo comp givenClosedRemoteSee listing 20 Jan 24

Customer Solutions Consultant OpenClosed So much casual (and occasionally weirdly aggressive) ableism in this job listing. Also, the video on their careers page is 1) a product sales pitch, and 2) all dudes. Is the entire leadership team just dudes?

BINGO Not yet rated Spiff BINGO Success Mid-level Full-time United States $50k-$100k Closed SpiffBINGOSuccessMid-levelFull-timeUnited States$50k-$100kClosedRemoteSee listing 20 Jan 24

Head of Customer Support OpenClosed I have many concerns. That the title of the role doesn't match the title in the job description. The ridiculous salary. That the company has no Careers page and the role is only listed on LinkedIn. The stability/longevity of a company staking money on other people playing video games.

Seriously, Maybe Don't Not yet rated 1v1Me Seriously, Maybe Don't Support Head of / Director Full-time United States $50k-$100k Closed 1v1MeSeriously, Maybe Don'tSupportHead of / DirectorFull-timeUnited States$50k-$100kClosedRemoteSee listing 20 Jan 24

Customer Success Operations Associate OpenClosed Same deal as with the Customer Success Manager – it's almost the exact same listing, including the degree requirements/GPA question, which seems like even more of a red flag.

BINGO Not yet rated PerformYard BINGO Success Early Career Full-time Virginia United States No comp given PerformYardBINGOSuccessEarly CareerFull-timeVirginiaUnited StatesNo comp givenClosedRemoteSee listing 19 Jan 24

Principal Customer Success Manager OpenClosed There's an identical role open for San Francisco on Checkr's Jobs page.

Eh, It's Probably Fine Not yet rated Checkr Eh, It's Probably Fine Success Senior Full-time Hybrid Colorado United States CheckrEh, It's Probably FineSuccessSeniorFull-timeHybridColoradoUnited States$150k-$200kClosedSee listing 19 Jan 24

Customer Success Manager OpenClosed Quora says they value diversity and want individuals of all backgrounds to apply but then they disadvantage those folks in salary negotiations by not volunteering even a base comp. Let's stop letting companies get away with this empty, spineless talk, huh?

Tread Carefully Not yet rated Quora Tread Carefully Success Mid-level Full-time Ireland No comp given Closed QuoraTread CarefullySuccessMid-levelFull-timeIrelandNo comp givenClosedRemoteSee listing 19 Jan 24

Internal Support Strategy & Operations, Senior Manager OpenClosed Support seems to report to Sales, which makes me twitch.

Eh, It's Probably Fine Not yet rated Okta Eh, It's Probably Fine Support Lead / Manager Full-time United States $150k-$200k Closed OktaEh, It's Probably FineSupportLead / ManagerFull-timeUnited States$150k-$200kClosedRemoteSee listing 19 Jan 24

Manager, Product Support OpenClosed I'm curious as to why this isn't a Director or Head of-level role when the description says that "Petvisor is the holding company for several subsidiaries [...] This is an exciting employment opportunity with responsibilities spanning the portfolio of companies."

Tread Carefully Not yet rated PetDesk Tread Carefully Support Lead / Manager Full-time United States $50k-$100k Closed PetDeskTread CarefullySupportLead / ManagerFull-timeUnited States$50k-$100kClosedRemoteSee listing 19 Jan 24

Pricing Actuary OpenClosed This job was so close to making it in Green Means Go! Unfortunately, they listed "competitive" comp without actually giving a number, so it missed out. Sad.

Eh, It's Probably Fine Not yet rated hyperexponential Eh, It's Probably Fine Other Mid-level Full-time Hybrid United Kingdom "Competitive" comp not given hyperexponentialEh, It's Probably FineOtherMid-levelFull-timeHybridUnited Kingdom"Competitive" comp not givenClosedSee listing 19 Jan 24

Customer Experience Manager OpenClosed Title/seniority are misaligned with the responsibilities of the role. Lots of flags in the "Who you are" section which makes me think this role would not be well supported.

BINGO Not yet rated Pindrop BINGO Experience Lead / Manager Full-time United States "Competitive" comp not given Closed PindropBINGOExperienceLead / ManagerFull-timeUnited States"Competitive" comp not givenClosedRemoteSee listing 19 Jan 24

Customer Support Analyst OpenClosed This job description is wacky. Some of the responsibilities are reasonable for a role at this level, and some are most definitely not.

BINGO Not yet rated Linus Health BINGO Support Mid-level Full-time US Eastern time zones US Central time zones United States Linus HealthBINGOSupportMid-levelFull-timeUS Eastern time zonesUS Central time zonesUnited StatesCanada$50k-$100kClosedSee listing 19 Jan 24

Enterprise Customer Success Manager OpenClosed Overall, I like this company's approach to job descriptions. Of the few I've read, all were carefully and thoughtfully written, focusing on the skills and qualities needed for a candidate to be successful without being obnoxious.

Eh, It's Probably Fine Not yet rated hyperexponential Eh, It's Probably Fine Success Mid-level Full-time Hybrid United Kingdom "Competitive" comp not given hyperexponentialEh, It's Probably FineSuccessMid-levelFull-timeHybridUnited Kingdom"Competitive" comp not givenClosedSee listing 19 Jan 24

Business Systems Analyst, Support Operations OpenClosed

Eh, It's Probably Fine Not yet rated Checkr Eh, It's Probably Fine Support Mid-level Full-time Hybrid Colorado United States CheckrEh, It's Probably FineSupportMid-levelFull-timeHybridColoradoUnited States$100k-$150kClosedSee listing 19 Jan 24

Customer Support Representative OpenClosed

Seriously, Maybe Don't Not yet rated 1v1Me Seriously, Maybe Don't Support Entry-level Full-time United States Closed $0k-$50k 1v1MeSeriously, Maybe Don'tSupportEntry-levelFull-timeUnited StatesClosed$0k-$50kRemoteSee listing 19 Jan 24

Customer Success Manager OpenClosed I waffled on where this one should go (BINGO or Seriously, Maybe Don't). There's no Careers page, just a perfunctory EO statement at the bottom of their Jobs page along with a frankly alarming Values statement.

Cable Support Specialist OpenClosed I'll take "What job description was written by AI?" for $400, Alex.

BINGO Not yet rated AppDirect BINGO Support Early Career Full-time Hybrid Illinois United States AppDirectBINGOSupportEarly CareerFull-timeHybridIllinoisUnited StatesNo comp givenClosedSee listing 18 Jan 24