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Closed

Roles that are no longer accepting applications but that are kept for archival purposes.

408 entries

Customer Success Specialist, Financial Services OpenClosed This role has the same weird (and ableist) culture signals as the other roles from this company. Also, there's no salary transparency and the application asks for your target comp range, so into Tread Carefully it goes.

Tread Carefully Not yet rated AlphaSense Tread Carefully Success Early Career Full-time Onsite United Kingdom No comp given AlphaSenseTread CarefullySuccessEarly CareerFull-timeOnsiteUnited KingdomNo comp givenClosedSee listing 16 Aug 24

Product Specialist OpenClosed This role has the same weird (and ableist) culture signals as the other roles at this company. And while there is salary transparency here (likely due to state laws requiring it, which is also a culture signal), the application asks for your target comp range, so into Tread Carefully it goes.

Tread Carefully Not yet rated AlphaSense Tread Carefully Support Early Career Full-time Onsite New York United States AlphaSenseTread CarefullySupportEarly CareerFull-timeOnsiteNew YorkUnited States$50k-$100kClosedSee listing 16 Aug 24

Customer Success Manager (B2B - Presales) OpenClosed This role has the same weird (and ableist) culture signals as the other Manager roles. Also, there's no salary transparency and the application asks for your target comp range, so into Tread Carefully it goes.

Tread Carefully Not yet rated AlphaSense Tread Carefully Success Lead / Manager Full-time Hybrid United Kingdom No comp given AlphaSenseTread CarefullySuccessLead / ManagerFull-timeHybridUnited KingdomNo comp givenClosedSee listing 16 Aug 24

Product Specialist OpenClosed This role has the same weird (and ableist) culture signals as the Manager role. Also, there's no salary transparency and the application asks for your target comp range, so into Tread Carefully it goes.

Tread Carefully Not yet rated AlphaSense Tread Carefully Support Early Career Full-time Onsite United Kingdom No comp given AlphaSenseTread CarefullySupportEarly CareerFull-timeOnsiteUnited KingdomNo comp givenClosedSee listing 16 Aug 24

Product Specialist, Manager (Post Sales) OpenClosed I'm just a girl, standing in front of a faceless company, asking them to stop saying this ableist bullshit.

Tread Carefully Not yet rated AlphaSense Tread Carefully Support Lead / Manager Full-time Hybrid United Kingdom No comp given AlphaSenseTread CarefullySupportLead / ManagerFull-timeHybridUnited KingdomNo comp givenClosedSee listing 16 Aug 24

Product Specialist, Manager (Pre Sales) OpenClosed This role has the same weird (and ableist) culture signals as the other Manager roles. Also, there's no salary transparency and the application asks for your target comp range, so into Tread Carefully it goes.

Tread Carefully Not yet rated AlphaSense Tread Carefully Support Early Career Full-time Hybrid United Kingdom No comp given AlphaSenseTread CarefullySupportEarly CareerFull-timeHybridUnited KingdomNo comp givenClosedSee listing 15 Aug 24

Associate Customer Success Manager OpenClosed Nothing in particular is jumping out at me, but I confess I did skim. Did I mention it's long? Also that salary is as wide as the JD is verbose. One might say comically so.

Tread Carefully Not yet rated GitHub Tread Carefully Success Early Career Full-time United States $50k-$100k Closed GitHubTread CarefullySuccessEarly CareerFull-timeUnited States$50k-$100kClosedRemoteSee listing 15 Aug 24

Enterprise Customer Success Manager OpenClosed Still as obnoxious as the other two listings on the job board.

Seriously, Maybe Don't Not yet rated Finout Seriously, Maybe Don't Success Mid-level Full-time Hybrid New York $100k-$150k FinoutSeriously, Maybe Don'tSuccessMid-levelFull-timeHybridNew York$100k-$150kClosedSee listing 15 Aug 24

Customer Support Manager OpenClosed I can tell you that I think they're asking too much from a Manager-level role, and I think the evolution in their Support approach is a bad signal for the function and the company's future. Tread Carefully.

Tread Carefully Not yet rated Vetcove Tread Carefully Support Lead / Manager Full-time United States No comp given Closed VetcoveTread CarefullySupportLead / ManagerFull-timeUnited StatesNo comp givenClosedGhost Job?RemoteSee listing 15 Aug 24

Vice President, Customer Support OpenClosed On the one hand, the company has obviously put a lot of effort into thoughtful recruitment and in employee benefits. On the other, there are some flags here that I'd ask about.

Tread Carefully Not yet rated Billtrust Tread Carefully Support Executive Full-time United States $200k-$250k Closed BilltrustTread CarefullySupportExecutiveFull-timeUnited States$200k-$250kClosedRemoteSee listing 14 Aug 24

Sr. Manager, Learning & Quality, Ring Technical Customer Support OpenClosed Reading through the job description, the title seems misleading—this feels more like an AI content automation position than a Knowledge & Education one.

Tread Carefully Not yet rated Amazon Tread Carefully Knowledge & Education Senior Full-time United States $150k-$200k Closed AmazonTread CarefullyKnowledge & EducationSeniorFull-timeUnited States$150k-$200kClosedRemoteSee listing 14 Aug 24

Director, Support Operations OpenClosed If you've been taking a shot every time they exclaim you should be energized by something, you are already drunk and we haven't even gotten out of the introduction.

BINGO Not yet rated Quince BINGO Support Head of / Director Full-time United States No comp given Closed QuinceBINGOSupportHead of / DirectorFull-timeUnited StatesNo comp givenClosedRemoteSee listing 21 Jul 24

Community Manager OpenClosed This seems like a somewhat hybrid role between standard Community work and Support work, which I always enjoy seeing. Given the duties, I do wish this were a more senior title, although the pay is great regardless.

Eh, It's Probably Fine Not yet rated Medium Eh, It's Probably Fine Mid-level Full-time United States $100k-$150k Closed Remote MediumEh, It's Probably FineMid-levelFull-timeUnited States$100k-$150kClosedRemoteCommunitySee listing 21 Jul 24

Manager, Trust & Safety Complex Investigations OpenClosed Again, such efficiency at getting to BINGO! Also, after all those super-specific requirements, "must have ethics" is sincerely hilarious.

BINGO Not yet rated Turo BINGO Lead / Manager Full-time Onsite Arizona United States $50k-$100k TuroBINGOLead / ManagerFull-timeOnsiteArizonaUnited States$50k-$100kClosedTrust & SafetySee listing 01 Jul 24

Bilingual Trust & Safety Investigator OpenClosed So many flags in a single sentence! I appreciate their commitment to an efficient Bad Job Bingo game.

BINGO Not yet rated Turo BINGO Senior Full-time Onsite Ontario Canada "Competitive" comp not given TuroBINGOSeniorFull-timeOnsiteOntarioCanada"Competitive" comp not givenClosedTrust & SafetySee listing 01 Jul 24

Community & Identity Operations Specialist OpenClosed Pay is shit, especially for onsite in LA, especially for a multi-lingual role.

BINGO Not yet rated Snap BINGO Support Early Career Full-time Onsite California United States SnapBINGOSupportEarly CareerFull-timeOnsiteCaliforniaUnited States$50k-$100kClosedSee listing 01 Jul 24

Trust & Safety Lead OpenClosed I know I sound like a broken record, but there's a misalignment between this role's duties and its title/seniority. Also, no salary transparency.

Tread Carefully Not yet rated Snap Tread Carefully Lead / Manager Full-time Onsite United Kingdom No comp given Closed SnapTread CarefullyLead / ManagerFull-timeOnsiteUnited KingdomNo comp givenClosedTrust & SafetySee listing 01 Jul 24

Trust & Safety Specialist OpenClosed I think Snap might be the first company since I've started doing Bad Job Bingo to actually mention anything about wellness for Trust & Safety team members, so it has that going for it. Unfortunately, it also has enough flags that it hits BINGO.

BINGO Not yet rated Snap BINGO Early Career Full-time Onsite New York United States $50k-$100k SnapBINGOEarly CareerFull-timeOnsiteNew YorkUnited States$50k-$100kClosedTrust & SafetySee listing 01 Jul 24

Child Safety Enforcement Specialist, Trust and Safety OpenClosed I'm not putting this in Tread Carefully because anything in the job is jumping out at me specifically – let's say it's a general wariness about Google's working environment and the fact that the company doesn't address how they protect the mental health of those working in Trust & Safety.

Tread Carefully Not yet rated Google Tread Carefully Mid-level Full-time Onsite Ireland No comp given Closed GoogleTread CarefullyMid-levelFull-timeOnsiteIrelandNo comp givenClosedTrust & SafetySee listing 01 Jul 24

Trust & Safety Analyst I OpenClosed Solid, straightforward job description with no red or yellow flags and a decent salary for what appears to be a truly entry-level Trust & Safety role.

Green Means Go Not yet rated Flodesk Green Means Go Entry-level Full-time Arizona California Georgia Illinois FlodeskGreen Means GoEntry-levelFull-timeArizonaCaliforniaGeorgiaIllinoisIowaMarylandMichiganMissouriNew YorkNorth CarolinaOhioOregonRhode IslandTexasWashingtonWisconsin$50k-$100kClosedRemoteTrust & SafetySee listing 01 Jul 24

Senior Analyst, Community Operations OpenClosed This role seems like an interesting blend of Trust & Safety, Community, and Customer Support. Alas, there's no salary transparency, though, so into Tread Carefully it goes.

Tread Carefully Not yet rated Twitch Tread Carefully Mid-level Full-time Australia No comp given Closed Remote TwitchTread CarefullyMid-levelFull-timeAustraliaNo comp givenClosedRemoteTrust & SafetySee listing 01 Jul 24

Program Manager, Community OpenClosed Again, the salary range is really wide, and the low end sucks. But everything else seems pretty straightforward.

Eh, It's Probably Fine Not yet rated Twitch Eh, It's Probably Fine Mid-level Full-time Onsite New York United States $100k-$150k TwitchEh, It's Probably FineMid-levelFull-timeOnsiteNew YorkUnited States$100k-$150kClosedCommunitySee listing 01 Jul 24

Senior Manager, Trust and Safety Operations (Americas) OpenClosed The salary is suspiciously wide, and, in my opinion, the low end is too low for a role this senior. Otherwise, it seems like a standard Trust & Safety Ops role.

Eh, It's Probably Fine Not yet rated Twitch Eh, It's Probably Fine Lead / Manager Full-time United States $150k-$200k Closed Remote TwitchEh, It's Probably FineLead / ManagerFull-timeUnited States$150k-$200kClosedRemoteTrust & SafetySee listing 01 Jul 24

Sr. Policy Manager, Trust & Safety OpenClosed I am really struggling to understand this role at Match Group in comparison to the Trust & Safety Policy Manager role at Tinder (one of the dating apps in Match Group's portfolio).

Tread Carefully Not yet rated Match Group Tread Carefully Lead / Manager Full-time Hybrid New York United States $100k-$150k Match GroupTread CarefullyLead / ManagerFull-timeHybridNew YorkUnited States$100k-$150kClosedTrust & SafetySee listing 01 Jul 24

Trust & Safety Policy Manager OpenClosed I'm upgrading this to Tread Carefully based on their wisdom, but I'm still concerned that the junior title and experience requirements coupled with the pretty senior job duties is not a great mix for success.

Tread Carefully Not yet rated Tinder Tread Carefully Lead / Manager Full-time Hybrid California United States $100k-$150k TinderTread CarefullyLead / ManagerFull-timeHybridCaliforniaUnited States$100k-$150kClosedTrust & SafetySee listing 01 Jul 24

Customer Success Engineer II OpenClosed I was still mostly on board until I saw the salary. They want a discount engineer. LOL K!

Tread Carefully Not yet rated Match Group Tread Carefully Technical & Engineering Early Career Full-time California Texas United States Match GroupTread CarefullyTechnical & EngineeringEarly CareerFull-timeCaliforniaTexasUnited States$50k-$100kClosedRemoteSee listing 01 Jul 24

Enforcement Lead, Trust & Safety OpenClosed I continue to wish that Anthropic would address how they're mitigating the mental health risks of Trust & Safety work, and there are some minor flags ("fast-paced environment," hello darkness my old friend), but it's a solid Eh, It's Probably Fine.

Eh, It's Probably Fine Not yet rated Eh, It's Probably Fine Lead / Manager Full-time California United States $250k-$300k Closed Remote Eh, It's Probably FineLead / ManagerFull-timeCaliforniaUnited States$250k-$300kClosedRemoteTrust & SafetyAnthropicSee listing 01 Jul 24

Helpdesk Analyst OpenClosed Overall, I'm going to put this in Eh, It's Probably Fine, with a caveat that I really think anyone applying to this role ought to press hard on the "demonstrate grace under pressure" bit.

Eh, It's Probably Fine Not yet rated ACLU Eh, It's Probably Fine Other Mid-level Full-time Onsite California United States ACLUEh, It's Probably FineOtherMid-levelFull-timeOnsiteCaliforniaUnited States$50k-$100kClosedSee listing 01 Jul 24

Enterprise Customer Experience Manager OpenClosed When I see the word "diplomatic" or any variation, I immediately start to worry about internal collaboration culture (or lack thereof).

Tread Carefully Not yet rated Vimeo Tread Carefully Experience Lead / Manager Full-time Onsite New York United States VimeoTread CarefullyExperienceLead / ManagerFull-timeOnsiteNew YorkUnited States$100k-$150kClosedSee listing 01 Jul 24

Director, Trust & Safety OpenClosed They mention that this role has global responsibilities a few times, and as much as I appreciate the close relationship with Support, considering the scale of the work, I think this should really be a VP-level title.

Eh, It's Probably Fine Not yet rated Vimeo Eh, It's Probably Fine Head of / Director Full-time New York United States $150k-$200k Closed VimeoEh, It's Probably FineHead of / DirectorFull-timeNew YorkUnited States$150k-$200kClosedRemoteTrust & SafetySee listing 01 Jul 24

Manager, Trust and Safety OpenClosed Can we not? Can we just not require a T&S professional to have a "fun" attitude, especially when you haven't given any space to explaining how you'll care for their mental well-being? Ugh. Honestly, that pisses me off enough to put this into Tread Carefully.

Tread Carefully Not yet rated Patreon Tread Carefully Lead / Manager Full-time Hybrid California New York Texas PatreonTread CarefullyLead / ManagerFull-timeHybridCaliforniaNew YorkTexas$150k-$200kClosedTrust & SafetySee listing 01 Jul 24

Customer Experience Lead OpenClosed Let's review: this is a lead role for managing multi-channel support agents, offering frontline support yourself, and executing duties that should be undertaken by a possibly fictional Director. For $20-$25 in Oakland, CA. Talk about some branding!

Seriously, Maybe Don't Not yet rated Dutch Seriously, Maybe Don't Experience Lead / Manager Full-time Hybrid California United States DutchSeriously, Maybe Don'tExperienceLead / ManagerFull-timeHybridCaliforniaUnited StatesClosed$0k-$50kSee listing 01 Jul 24

Manager, Safety and Integrity Analysis OpenClosed Putting this in Eh, It's Probably Fine because the salary is quite wide and I'd like to see the title be a bit more senior given the required qualifications, but otherwise it's nice to see a T&S JD written with such obvious care and skill.

Eh, It's Probably Fine Not yet rated GitHub Eh, It's Probably Fine Lead / Manager Full-time United States $200k-$250k Closed Remote GitHubEh, It's Probably FineLead / ManagerFull-timeUnited States$200k-$250kClosedRemoteTrust & SafetySee listing 01 Jul 24

Quality Assurance Program Lead, Trust & Safety Operations OpenClosed So this job closed and then re-opened at some point since early February. Which, uh, seems like not the greatest sign, you know?

Tread Carefully Not yet rated Roblox Tread Carefully Lead / Manager Full-time Onsite California United States $150k-$200k RobloxTread CarefullyLead / ManagerFull-timeOnsiteCaliforniaUnited States$150k-$200kClosedTrust & SafetySee listing 30 Jun 24

Sr. Manager of Customer Support - SaaS Spend Management OpenClosed The duties make sense for the title and seniority. This role seems to have actual authority to drive the strategy and resources of their team. The benefits look great. So I am genuinely sad to put this in Tread Carefully.

Tread Carefully Not yet rated FinQuery Tread Carefully Support Lead / Manager Full-time United States No comp given Closed FinQueryTread CarefullySupportLead / ManagerFull-timeUnited StatesNo comp givenClosedRemoteSee listing 09 Jun 24

Customer Support Manager (Hybrid) OpenClosed All of this together paints a worrying picture of internal culture, especially how it relates to what's expected of the Support function.

Tread Carefully Not yet rated Homebase Tread Carefully Support Lead / Manager Full-time Hybrid Colorado United States HomebaseTread CarefullySupportLead / ManagerFull-timeHybridColoradoUnited States$50k-$100kClosedSee listing 09 Jun 24

Director, Customer Support OpenClosed How good are you at plastering on a smile while a middle-aged white dude is screaming at you?

Seriously, Maybe Don't Not yet rated Reveleer Seriously, Maybe Don't Support Head of / Director Full-time United States $100k-$150k Closed ReveleerSeriously, Maybe Don'tSupportHead of / DirectorFull-timeUnited States$100k-$150kClosedRemoteSee listing 09 Jun 24

Customer Support Specialist OpenClosed I mean, I certainly dreamt of going to school for 4-6 years and earning a technical degree and THEN WORKING FOR ANOTHER 4+ YEARS to make $25 an hour for a company that won't even deign to give me a title that reflects the level of work I'm doing. WHERE DO I SIGN UP.

Seriously, Maybe Don't Not yet rated Reveleer Seriously, Maybe Don't Technical & Engineering Senior Full-time Onsite California Ohio ReveleerSeriously, Maybe Don'tTechnical & EngineeringSeniorFull-timeOnsiteCaliforniaOhioUnited StatesClosed$0k-$50kSee listing 09 Jun 24

Head of Customer Experience OpenClosed The company has an informative Careers page and the job duties make sense overall, but I'm going to say Tread Carefully for this one.

Tread Carefully Not yet rated Passport Shipping Tread Carefully Experience Head of / Director Full-time United States Canada $100k-$150k Passport ShippingTread CarefullyExperienceHead of / DirectorFull-timeUnited StatesCanada$100k-$150kClosedRemoteSee listing 09 Jun 24

Customer Success Manager OpenClosed Honestly, this job description is a mess. Repeated paragraphs and sections, overly business-speaky, and poorly edited and formatted.

BINGO Not yet rated Bolster BINGO Success Mid-level Full-time Hybrid California United States BolsterBINGOSuccessMid-levelFull-timeHybridCaliforniaUnited States$50k-$100kClosedSee listing 09 Jun 24

Senior Support Specialist APAC OpenClosed There certainly could be a language barrier here, but all of the Support role descriptions from this company are odd in the same ways.

Tread Carefully Not yet rated SOCRadar Tread Carefully Support Senior Full-time Philippines No comp given Closed SOCRadarTread CarefullySupportSeniorFull-timePhilippinesNo comp givenClosedRemoteSee listing 09 Jun 24

Principal Support Specialist MEA OpenClosed There certainly could be a language barrier here, but all of the Support role descriptions from this company are odd in the same ways.

Tread Carefully Not yet rated SOCRadar Tread Carefully Support Senior Full-time Egypt Africa No comp given SOCRadarTread CarefullySupportSeniorFull-timeEgyptAfricaNo comp givenClosedRemoteSee listing 09 Jun 24

Senior Support Specialist LATAM OpenClosed There certainly could be a language barrier here, but all of the Support role descriptions from this company are odd in the same ways.

Tread Carefully Not yet rated SOCRadar Tread Carefully Support Senior Full-time Colombia South America No comp given SOCRadarTread CarefullySupportSeniorFull-timeColombiaSouth AmericaNo comp givenClosedRemoteSee listing 09 Jun 24

Vice President of Customer Success OpenClosed See Finout's Senior Technical Support Engineer role for red flags so red they're bleeding into this job description, too.

Seriously, Maybe Don't Not yet rated Finout Seriously, Maybe Don't Success Executive Full-time Onsite New York United States FinoutSeriously, Maybe Don'tSuccessExecutiveFull-timeOnsiteNew YorkUnited StatesClosed$300k+See listing 09 Jun 24

Senior Technical Support Engineer OpenClosed This company and job has the dubious honor of spawning not one, but TWO new BJB entries. I bet you can guess which ones.

Seriously, Maybe Don't Not yet rated Finout Seriously, Maybe Don't Technical & Engineering Senior Full-time Hybrid New York United States FinoutSeriously, Maybe Don'tTechnical & EngineeringSeniorFull-timeHybridNew YorkUnited States$100k-$150kClosedSee listing 09 Jun 24

Support Engineer OpenClosed Genuinely one of the most diverse companies I've seen so far. And the rare case where a company claims diversity as a value and is clearly backing that up with their hiring. Cool!

Green Means Go Not yet rated Coactive Green Means Go Technical & Engineering Senior Full-time Hybrid California United States CoactiveGreen Means GoTechnical & EngineeringSeniorFull-timeHybridCaliforniaUnited States$200k-$250kClosedSee listing 09 Jun 24

Director, Client Success OpenClosed The company sounds fine and they have a solid Careers page. However, based on the job description, it's not totally clear why this is a Director-level role, and some of the job duties don't fit with a Success role.

Tread Carefully Not yet rated Atropos Health Tread Carefully Success Head of / Director Full-time United States $150k-$200k Closed Atropos HealthTread CarefullySuccessHead of / DirectorFull-timeUnited States$150k-$200kClosedRemoteSee listing 08 Jun 24

Customer Success Manager OpenClosed Seems great. Job description includes a lot of personality and both the JD and the Careers page are informative while showing a lot of positive culture signals.

Green Means Go Not yet rated Lumos Green Means Go Success Early Career Full-time United States Canada Mexico LumosGreen Means GoSuccessEarly CareerFull-timeUnited StatesCanadaMexicoSouth America$150k-$200kClosedRemoteSee listing 08 Jun 24

Member Engagement Specialist, CES OpenClosed I will say, "the ability to communicate effectively and persuasively is required" in a substance abuse disorder treatment environment made me pause (it sounds vaguely salesy, which is a little gross given the subject matter).

Tread Carefully Not yet rated Wayspring Tread Carefully Success Full-time Indiana United States No comp given Closed WayspringTread CarefullySuccessFull-timeIndianaUnited StatesNo comp givenClosedRemoteSee listing 08 Jun 24

Senior Technical Support Specialist OpenClosed This is more of an IT Support role, although that's not clear from the title. Having worked for a similar company, the job description seems pretty straightforward for this kind of role.

Tread Carefully Not yet rated Wayspring Tread Carefully Other Senior Full-time Onsite Tennessee United States WayspringTread CarefullyOtherSeniorFull-timeOnsiteTennesseeUnited StatesNo comp givenClosedSee listing 08 Jun 24